Customer reviews from Dyson
Dyson - Purifier Hot+Cool HP1 - White
Average customer rating
4.5
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
36
4 Stars
11
3 Stars
1
2 Stars
1
1 Star
3
95%of customers recommend this product.
(
39 out of
41)
Customer Reviews for Dyson - Purifier Hot+Cool HP1 - White
Posted by: Tamg
Gender:Female
Verified Purchase:Yes
Love my Dyson air purifier. Great to have with pets that shed a lot. Very quiet machine. Also has heating and cooling mechanism which would be great for small spaces/office.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Quizical
Verified Purchase:Yes
Would love a little bit of instructions or a manual with it.
Written by a customer while visiting Dyson
Posted by: Oscar
Gender:Male
Verified Purchase:Yes
This is the best investment I made. Love the heater with filtered air, all functional options are great. The safest heater.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: ekk0
Verified Purchase:Yes
Good unit--heats my gym up pretty quickly. Would be 5 starts if the price point were a bit lower. My only complaint about the unit is that I bought it for the remote control feature, where you can turn on via phone, but you CAN'T turn on the heater remotely--which was the whole reason I got it. Not their fault apparently--it's government regulation--but wow is that irritating. Still, within 10 minutes the room is warmed up so not a dealbreaker. Pretty quiet, heat is not the dry heat from quartz units--it feels very even and clean.
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for sharing your detailed feedback! We’re glad to hear the unit is performing well, heating your gym quickly, and providing quiet, even warmth. We understand your frustration regarding the remote control limitation and appreciate your patience with the regulations that prevent this functionality. Your comments are valuable, and we’ll continue working to deliver products that balance convenience, performance, and compliance. We truly appreciate your support and are happy the unit is meeting your needs overall.
Written by a customer while visiting Dyson
Customer Rating
3
All good except new gen has limited app access
on November 24, 2025
Posted by: sam ghazi
Gender:Male
Verified Purchase:Yes
I have 5 dyson fans, this last one came with limit app access to control the fan due to UL limitations. i would rather not have UL certification and be able to control everything via app.
Response from DysonBy Dyson Customer Service, December 1, 2025
Hi there, we’re grateful you’ve chosen Dyson fans for your home and for sharing your honest thoughts. We’re sorry the limited app access on your latest fan has been disappointing. We understand how much convenience matters, and we’ll make sure your feedback is heard. If you’d like, our team is available through live chat or call support to walk you through options and answer any questions.
Written by a customer while visiting Dyson
Posted by: Cml52
Verified Purchase:Yes
I am very happy with this multiple function unit. It heats up a small room very quickly and is quite.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We’re delighted to hear that you’re very happy with your Dyson multi-function unit, and that it heats up a small room quickly while operating quietly. It’s wonderful to know it’s meeting your needs so well. If you ever have any concerns, please don’t hesitate to reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Mer52!
Gender:Female
Verified Purchase:Yes
I love the fan/heater! It was a little hard to understand how to operate it but once I did, I was enjoying it.
Response from DysonBy Dyson Customer Service, December 2, 2025
We’re so pleased your Dyson fan/heater has become a source of comfort. Thank you for mentioning the initial setup experience. It’s helpful feedback, and we’re thrilled you’re now enjoying the product fully.
Written by a customer while visiting Dyson
Posted by: JR combine Texas
Gender:Female
Verified Purchase:Yes
This is one of the best purchases that I have made this year Air purifier cooler heater. I can’t say how happy I am that I I bought this Dyson product. It cools my house and heats my house faster than my mini split. AC I can only hope the air purifier is performing the same. love love love this product
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re delighted to hear that you’re enjoying all three features of your Dyson air purifier, cooler, and heater, and that it’s been one of your best purchases this year. It’s great to know it cools and heats your home faster than your mini split AC, and we appreciate your confidence in the air purifier as well. If you have any concerns or need further assistance, please reach out to us via live chat or call so that we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson