Customer reviews from Dyson
Dyson - Purifier Hot+Cool HP1 - White/White
Average customer rating
4.3
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
57
4 Stars
17
3 Stars
4
2 Stars
5
1 Star
6
85%of customers recommend this product.
(
58 out of
68)
Customer Reviews for Dyson - Purifier Hot+Cool HP1 - White/White
Posted by: Hannah
Gender:Female
Verified Purchase:Yes
So happy with my Dyson fan/purifier/heater! It works great!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mr.Jim
Verified Purchase:Yes
Bought several weeks ago. So far pleased with the performance, especially with the heat setting to take the chill off in the mornings. Only small problem I have is the small remote. Tough to read the settings and see them across the room on the Dyson.
Response from DysonBy Dyson Customer Service, April 24, 2026
Thank you for sharing your experience! We’re delighted to hear you’re enjoying the performance. We appreciate your honest feedback regarding the remote and the display. To make things a bit easier, have you tried using the MyDyson™ app? It allows you to control all settings and view the machine's status directly from your smartphone, which might be much easier to read than the remote.
Written by a customer while visiting Dyson
Posted by: The Consummate Pro
Gender:Male
Verified Purchase:Yes
I am so impressed with my HP1! Quality of build, ease of connectivity to my WiFi network and the web app allows me to control it from my iPhone!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: MHNY
Gender:Female
Verified Purchase:Yes
We have enjoyed our Dyson TP7C Purifier Cool so much, that we decided to add this Purifier Hot + Cool. It's very good, and does what it says it will, though I had a little bit of difficulty with getting enough heat, but I seem to have conquered that, and now my office is warm, in that excellent way that Dyson fans deliver. I find the remote control to be of lesser quality than the one we received with our Purifier cool. The interface on the Hot+Cool app is not as pleasant as the Cool, but it does provide a lot of information, and I like that very much. For certain, Dyson fans are absolutely fantastic with low noise - just the most subtle whoosh. Love that. Overall, we are pleased with this purchase and would buy it again.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 12, 2026
Thank you for the kind review. We’re pleased to hear your Hot+Cool is delivering the comfort you were hoping for. We’re sorry the heat setup and remote weren’t as smooth as expected, and we appreciate you sharing that with us. If you’d like help with the app or settings, our support team is always ready to assist.
Written by a customer while visiting Dyson
Posted by: LKDOONE
Gender:Female
Verified Purchase:Yes
This is my 4th Dyson fan or air purifier purchase... my 3rd hot/cool/purify system. I couldn't be more pleased. The NY winters are COLD! I have one in my living room and one in my bedroom. We set the temperature and the rooms stay comfortable all day long. There's no sound as the unit runs. The additional cost to our utilities is minimal. Heading into spring the filtration helps reduce allergens and keeps dust to a minimum. My Dysons are worth every penny!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 10, 2026
Thank you for sharing your experience with us. We’re delighted to hear your Dyson fans and purifiers have been keeping your home comfortable and helping with dust and allergens. Hearing that they’ve been worth every penny truly makes our day. Thank you for being such a loyal Dyson owner.
Written by a customer while visiting Dyson
Posted by: Adam J
Gender:Male
Verified Purchase:Yes
I bought this heater specifically for the WiFi capabilities, but Dyson has decided that you cannot control the temperature of the heater from wifi. It's my understanding the feature works in other countries, just not the US. Dyson, if you are listening, please rethink this decision.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 14, 2026
Hello there, thank you for sharing your feedback - we're sorry you're disappointed. Your Dyson heater is compliant with safety standard UL 1278, which is required by the US government. For this reason, heating and temperature control are not available in the MyDyson™ app. Please use your machine’s remote control instead. If you need assistance or have questions, feel free to connect with us via Live Chat or call our support team at 866-693-9766. We're here to help.
Written by a customer while visiting Dyson
Posted by: G will
Gender:Male
Verified Purchase:Yes
The remote is slow and barely works. For a 500 dollar a fan (almost a tv price) you would think the remote would work well. Rest of the fan works fine.
They don’t tell you but the app doesn’t have full functionality due to regulations.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 7, 2026
Hi there, thank you for sharing your feedback. We’re sorry to hear that you’re experiencing trouble with your fan’s remote and that it isn’t performing as you’d expect, especially given your investment. We appreciate your comment about the app’s functionality and want to assure you that your concerns have been heard. If you’d like us to look into this further or provide more support, please reach out to us via live chat or phone. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Tashi
Verified Purchase:Yes
Temperature, air flow, utter silence and the cutest little very functional, user friendly robot in the room!
Thank you again Dyson!
Thank you again Dyson!
Response from DysonBy Dyson Customer Service, March 4, 2026
Thank you for your fantastic review! We’re delighted to hear you’re enjoying the precise temperature control, quiet airflow, and friendly design of your Dyson robot. It sounds like it’s made itself right at home. Your kind words mean a lot to us, and feedback like yours inspires our team to keep pushing the boundaries of what’s possible. Thanks again for sharing your experience and being part of the Dyson family!
Written by a customer while visiting Dyson