Customer reviews from Dyson
Dyson - Purifier Cool PC2 De-NOx - White/Gold
Average customer rating
4.7
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
38
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
1
94%of customers recommend this product.
(
34 out of
36)
Customer Reviews for Dyson - Purifier Cool PC2 De-NOx - White/Gold
Posted by: Shant
Gender:Male
Verified Purchase:Yes
Fan is very weak even at its highest level. Anything between level 5-10 is extremely loud.
Dyson return has been the worst experience I have ever. 2 weeks and 4 phone calls later, still no return label. Do not buy direct from Dyson!
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 30, 2025
Thank you for taking the time to share your feedback. We are genuinely sorry that your experience with the fan did not meet expectations. We fully recognize the importance of both performance and noise levels in ensuring comfort and satisfaction, and we appreciate you bringing these concerns to our attention. We also regret the inconvenience you experienced during the return process. This does not reflect the standard of service we strive to uphold. If you are willing, we would be grateful for the opportunity to make things right. Please contact our customer support team, and we will do our utmost to resolve the issue. Furthermore, we welcome any additional feedback that may help us improve our products and services. For any questions or concerns, please feel free to reach out to us at askdysonus@dyson.com.
Written by a customer while visiting Dyson
Posted by: WYLACKIE
Gender:Female
Verified Purchase:Yes
THE MACHINE WORKS VERY WELL FOR ME I AM AMAZED AT HOW QUICKLY THE AIR IS CLEANER
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: DDDD
Verified Purchase:Yes
Noticed significant air quality within a few hours. Bought 2 more.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Gingerly
Gender:Female
Verified Purchase:Yes
LOVE this! We hate AC, so we use fans, but still...it's hot here in La. So I bought this fan and purifier and am so happy. The flow of air is moving throughout the house. MUCH cooler and now I can see how the smoker roomie, is making the air not so good. I also love the app. I can change it to sleep mode from bed or set the schedule. I know I paid A LOT for this product and since it's arrived, each day is spent, with time appreciating this fan. So much so, that I may consider another one, when my old AM03 dies. BUT WHY did you discontinue that fan?? Pedestal Fan AM 03 is BEST! Can raise it UP and bend it over....
SO, as happy as I am with this fan...I REALLY wish I could find a NEW AMO3! Or refurbished. NONE of the new products with Dyson are quite as good as that one.
ALSO, it's less than a month since I got this new fan, and the filter says it's already at 90%???? How is it supposed to last a year?? Gosh, my place must be filthy. FAN Guilt is real.
SO, as happy as I am with this fan...I REALLY wish I could find a NEW AMO3! Or refurbished. NONE of the new products with Dyson are quite as good as that one.
ALSO, it's less than a month since I got this new fan, and the filter says it's already at 90%???? How is it supposed to last a year?? Gosh, my place must be filthy. FAN Guilt is real.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Boo1
Verified Purchase:Yes
Can’t live without it. Perfect for my living room
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: XYZ123
Gender:Male
Verified Purchase:Yes
Very less air flow compare to other products in the market for much cheaper prices.. Overall I would not spend that much money on this product.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, July 28, 2025
Thank you for sharing your honest feedback about the Dyson Purifier Cool De-NOx PC2. We are sorry to hear that the airflow performance did not meet your expectations, especially in comparison to other products at lower price points. We understand your concerns about value for money, and your insights help us continue improving our products to better serve our customers’ needs. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: AnnR
Gender:Female
Verified Purchase:Yes
We closed in our porch after painting it with outdoor paint and it smelled of formaldehyde. The Dyson De-NOx purifier took all the smell out and brought the levels down to green. It is so nice to go out in the porch now with its fresh smell!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great for light sleepers!
on June 16, 2025
Posted by: Anonymous
Gender:Male
[This review was collected as part of a promotion.] I was super excited to receive this fan/air purifier. I’ve been looking for something to have on at night in my bedroom. I found the fan to be super quiet and I really like the air quality monitoring I can do from my phone. With the wildfires burning up north, I was wondering what kind of air quality I had indoors. I would absolutely recommend this product. Dyson has never let me down!
I would recommend this to a friend!
Written by a customer while visiting Dyson