Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
4
Nailed it on many issues
on September 16, 2014
Posted by: DANL
from RR NM
Verified Purchase:No
Great machine for all of us. Choice, Choice and more choice. Consistent high quality. This machine replaced my 155 model. I have my fingers crossed that the new pumping system works more dependably. The descaling process on 155 Model was not very good. That unit failed on Friday before the weekend...bummer. Couldn't use my almost 13,000 points to buy the 2.0 K300. You can use your old coffee or your My-Kcup private grind, if you very carefully take a single edged razor blade and cut off the plastic cap from a used "LOGO" Keurig K-Cup. Attach the cut-off cap to your favorite "Non-Logo" K-cup tea or your special blend My Kcup with a sliver of tape. It works very well. Enjoy everyone.
Pros: Smooth Taste, Not Bitter, Pleasing Roast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Can't keep the time
on September 18, 2014
Posted by: emmzone22
from Central Illinois
The clock gains a minute every day. I've had it 2 weeks and the clock gained 15 minutes, so after a month the clock will have gained 30 minutes. That's not very good if you use the auto brew and want hot coffee at a specified time. I even sent it back for a new one, and it does the same thing, so the clock is basically worthless.
Pros: Pleasing Aroma
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Hotter coffee
on September 23, 2014
Posted by: Roni Bennett
from Columbus, OH
Verified Purchase:No
The new product from Keurig is exceptional looking. I was selected to review this product thanks to Influenster and I couldn't be happier to give it a go. This time the machine is more sleek, has touch screen, and color. It has has a nice feature for a nightlight which I actually enjoy. I like the chrome and silver better than the original black, basically, it is aesthetically pleasing. On to the brewing, it brews coffee A LOT hotter than the old system which I guess is a good and bad thing. I like to put my milk in and have a sip as I'm in the car, however, it isn't quite that easy anymore due to how hot it is. The machine also only takes approved keurig k-cups which has not been a problem for me quite yet. Overall it is the same great product and you can even brew a carafe for guests if you have lots that come over! I hope to see some type of espresso option in the future!
Pros: Attractive Mouthfeel/Body
Cons: Really Hot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
My Keurig
on October 30, 2014
Posted by: Anonymous
from Columbia,SC
I love MY Keurig! I love MY coffee and with the coffe pots and filters its allways a hassle im glad now i can use my keurig in a easy manner and its less time conusuming
Pros: Touch Pad, Fast, Easy to use, Stylish, Durable
Cons: HARD TO CLEAN, Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Want my platinum brewer back!
on November 2, 2014
Posted by: Jerry the Joker
from small town MN
Just very disappointed in the product. My old one quit pumping after two years, but wish I had it back. Sorry I. Bought it
Pros: I Want To Control Temp, None I Can Think Of
Cons: Limited Cup Sizes, I Want To Control My Size
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Great for Company
on November 6, 2014
Posted by: Anonymous
from Pineville, La
Verified Purchase:No
When I received my free Keurig 2.0 from Influenster , I already owned the Keurig Vue. One of the stipulations in reviewing the product was that you could not compare it to another product. I love my Keurig Vue and its ability to make lattés, so this task seemed impossible. In saying that, the Keurig 2.0 K550 is a beautiful and sleek looking machine. You have the option to make your coffee stronger in flavor, which is great for when my mother is in town. The Keurig 2.0 K550 will take the normal KCup, which makes things very convenient. Now I have more options than just Bed Bath and Beyond and online ordering. This coffee maker is perfect for the first time Keurig buyer who is transitioning from a normal coffee pot. With the Keurig 2.0 K550, you have the option of one cup of coffee or a carafe for four cups. The downside is that the machine itself is bulky so it takes up a lot of counter space. The biggest negative is the slim and modern carafe. It is pretty; however, not practical. It is made out of cheap plastic and if you were to drop it, the carafe will break. It is not dishwasher safe so you have to hand wash it. If you make the carafe in hoping to get a second cup of "hot" coffee you will be sadly disappointed. The carafe does not keep the coffee hot. It needs to be replaced with a stainless steel carafe.
Pros: Easy to use, Multiple Settings, Stylish, Large Pot, Brews quickly
Cons: Cheap Caraf, Coffee Doesn't Stay Hot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
2.0 Pretty Keurig -But like my B70
on November 18, 2014
Posted by: NBrau
from Seagrove, NC
I do not like the Keurig 2.0 . It seems to me that keurig sorta went backwards on this Keruig . You can't use the My Kcup for your own coffee .You can't use the earlier beverage Kcups ( Coffee, Tea ,Etc ) The coffee get cold in the Carafe.. If it doesn't have that ring around the outside it won't work in the 2.0.. So what are you suppose to do with the older Kcups ...
Pros: Stylish
Cons: Coffee Doesn't Stay Hot, Loud, Limited Features, Can't Use Older Kcups
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
To expensive
on December 11, 2014
Posted by: Coffee drinker
from Ft. Collins Colorado
Love the idea of a pot or single cup. But after using for 2 weeks it was costing me $20 a wk for coffee. The pot made small cups and to many buttons to set for single size. Also carfe cups cannt be purchased a our local grocer. And only 2.0 cups can be used so that means no "foo-foo" coffees. I returned my maker after calling company to get a ground basket and they said there was not on to purchase currently. Very expensive machine and coffee!!!
Pros: Brews quickly
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com