Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
5
I love my new brewer!
on February 27, 2015
Posted by: Anonymous
from St. Clair shores, MI
Verified Purchase:No
I have always been a huge keurig fan! My husband and I coffee everyday from two cups to four cups. The brewer is so convenient for us because we are on different work schedules and it is so much easier than having to brew one pot. I recently purchased the 550. I love it. I love the screen, how you can choose the different cup sizes, and how you can choose the strength. I do have to say the only con I have is the carafe. I don't use it much but when I do I sometimes wish that the carafe was bigger and that the coffee would stay warmer longer. But that does not stop me from loving my keurig! Thanks keurig for the free packs for this review.
Pros: Durable, Easy to clean, Multiple Settings, Easy to use, Stylish, Brews quickly
Cons: Small Pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome
on February 27, 2015
Posted by: Dj RogerThat
from Dallas, Tx
Verified Purchase:No
Can't go wrong with Kuerig. A lot of people complain about only being able to use kuerig k cups but honesty, they have all the flavors you want in kuerig brands and they are the same price of the generics so I don't see the big deal. Plus Kuerig is always sending me great offers and discounts off k cups so I'm happy.
Pros: Large Pot, Multiple Settings, Durable, Easy to clean, Stylish, Easy to use, Brews quickly
Cons: Loud
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Better than your standard coffee maker
on February 27, 2015
Posted by: Corbin
from Slippery Rock, PA
Verified Purchase:No
I have been wanting a Keurig for a long time. So, when this particular model came out, I knew I had to finally have one. I've had no problems with the brewer. My coffee tastes so much better than when I brewed it through my old, cheap coffee maker. It has made drinking work coffee a punishment. The K-Carafe option is essential. Especially when I'm heading off to work or about to undertake a long project at home. Another positive feature of this brewer is the instant cup of hot water. It's perfect for the college student wanting to eat ramen noodles or someone that just wants some oatmeal in the morning. This is a great brewer and I have not regretted my decision to purchase it. Thanks, Keurig, for the free packs for this review.
Pros: Brews quickly, Easy to use, Durable, Easy to clean, Multiple Settings, Large Pot
Cons: None so far
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Big problem with 2.0 system
on February 27, 2015
Posted by: Sing 4 Me
from Clearwater, FL
Verified Purchase:No
I had to return my 2.0 system twice because the water pump broke after 3 weeks of use. Very frustrated.
Pros: Brews quickly, Large Pot, I Liked The Larger Pot
Cons: Water Pump Broke Twice
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hi Sing 4 Me , Please contact our Customer Care team at 866-901-2739 so that we can help troubleshoot your brewer.
Written by a customer while visiting keurig.com
Customer Rating
4
The no more burnt coffee solution.
on February 27, 2015
Posted by: BigBEE Brian
from Paragould, AR
Verified Purchase:No
I drink coffee every day all day except for with meals. This has saved me from having a pot of coffee go bad. Plus I'm not stuck with having to drink the same flavor all day. Only thing is the clock gets off when you turn the power off to save some power. Thanks, Keurig for the free packs for this review.
Pros: Multiple Settings, Easy to clean, Stylish, Brews quickly, Durable, Large Pot, Easy to use
Cons: Clock Gets Off Time
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
My Review
on February 27, 2015
Posted by: Scott and Family
from Murrieta , California
Verified Purchase:No
Overall the system is the best I've ever owned. The only issue I have is the touch screen freezes and I have to power off and on to get it to work again. "Thanks, Keurig, for the free pack, for this review,"
Pros: Brews quickly, Stylish, Easy to clean, Easy to use, Durable, Multiple Settings
Cons: Touch Screen Freezes Up, Coffee Doesn't Stay Hot, Small Pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Love the look, not the taste
on February 27, 2015
Posted by: Golfer Josh
from Lancaster, PA
Verified Purchase:No
Tried to clean it with vinegar as suggested, still tastes like plastic.
Pros: Easy to clean, Stylish, Easy to use, Multiple Settings, Brews quickly, Large Pot
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hi Golfer Josh , You can try to descale your Keurig 2.0. For more information you can check this link https://www.youtube.com/watch?v=2rUhUT7xI5A. And you can buy our descaling solution at http://tinyurl.com/m4odt4m. If you still having problems do not hesitate to contact our Customer Service at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
4
I would buy this product again
on February 27, 2015
Posted by: Dave
from Killeen, Tx
Verified Purchase:No
Read for use when wake up in morning using timer. Nice hot cup of coffee.
Pros: Easy to clean, Stylish, Multiple Settings, Large Pot, Brews quickly, Easy to use
Cons: Loud
I would recommend this to a friend!
Written by a customer while visiting keurig.com