Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2 out of 5
4.2
(8,419 Reviews)
Open Ratings Snapshot
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product. 
(
7,147 out of 8,290
)
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Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
5 out of 5
5
Everything I've expected it to be
on February 23, 2015
Posted by: pyxu619
from San Diego, CA
Verified Purchase:No
The ready hot feature is really nice. The brewing process merely takes seconds. Use it every morning and it saves me a lot of time compare to the old fashion drip coffee maker. The ambient lighting and the ability to select the color of that lighting make this unit look more upscale. Thanks, Keurig, for the free packs for this review.
Pros: Multiple Settings, Durable, Easy to use, Easy to clean, Stylish, Brews quickly
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Mixed review
on February 23, 2015
Posted by: Freckles
from Newnan GA
Verified Purchase:No
Overall I love my machine but it needs some tweeking. I believe Keurig is taking action on improvements with kcups. Also I drink tea and hot water output is inconsistent and I don't like that you have to hold the button down. I wish I could use any kcup brand I want.
Pros: Easy to clean, Stylish, Easy to use, Multiple Settings, Brews quickly
Cons: Coffee Doesn't Stay Hot, Loud
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig 2.0 Bliss!
on February 23, 2015
Posted by: Sheree the coffee-holic
from Central Florida
Verified Purchase:No
The Keurig 2.0 is a beautiful brewing system that lives up to the hipe! I have had the keurig in each of its forms and this is the most stylish and easy to use! I love the karafe, the color enhancements, and personalized brewing. I love it! I would also like to say thank you to Keurig for the free packs for doing this review! :)
Pros: Easy to use, Stylish, Brews quickly, Multiple Settings, Easy to clean
Cons: Loud
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Very pleased with this product
on February 23, 2015
Posted by: J & N Salt
from New Florence, PA
Verified Purchase:No
It is great to have the option to brew a cup or a carafe. It is wonderful to have the larger reservoir. The only real problem is that it does make a lot of noise when it brews, but it is worth it for the final product.
Pros: Multiple Settings, Brews quickly, Large Pot, Easy to use, Durable
Cons: Loud
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Love this Keurig!
on February 23, 2015
Posted by: Tennessee coffee drinker
from Cookeville Tn
Verified Purchase:No
We had both the K and the Vue Keurig brewing system sitting on our kitchen counter. Since you can use both the K and the vue pods in the 2.0, we decided to try it with hopes we could eliminate having 2 Keurigs cluttering up the kitchen. The new 2.0 is slimmer so it takes up less space. I love the fact you can adjust the strength of the coffee, like my old Vue, but I am missing the water temperature setting. My old K brewer allowed me to brew a 12 oz. cup of coffee. The K550 doesn't but I just brew a strong 6 oz. twice so all is good. I don't have any issues with the vue cups while using this machine. It still allows me to brew my normal 14 oz. cup. I don't use it for tea or hot coco and I hate to admit this, but we still haven't brewed a pot yet so I can't comment on those. I know we were looking for more kitchen space, but we decided to keep our K brewing system out so we can brew fresh ground coffee if we choose to do so. Over all we love the 2.0 K550! Thanks, Keurig, for the free packs for this review.
Pros: Multiple Settings, Easy to clean, Durable, Large Pot, Stylish, Brews quickly, Easy to use
Cons: Coffee Doesn't Stay Hot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Reliable and Modern
on February 23, 2015
Posted by: 4leafcloverlad
from Reno, NV
Verified Purchase:No
While I use it primarily for single K-cup brewing, I find that the K-carafe cups are also of value. I have used it for after dinner coffee more often than I thought I would. The only negative that I have found is the lack of color choices for the water reservoir. It would be nice if they matched up with the rest of the color choices for the screen. Thanks, Keurig, for the free packs for this review.
Pros: Durable, Easy to use, Multiple Settings, Stylish, Brews quickly, Easy to clean, Large Pot
Cons: Limited Reservoir Colors
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Convenience at it's finest
on February 23, 2015
Posted by: Annetown
from Ogden, UT
Verified Purchase:No
We received the Keurig as a gift from my Dad as a housewarming present. We were happy with our grind-and-brew system we had going on. It's super convenient and pretty easy to use, but feel wasteful using it and am not pleased with the magnetic ring around the K-Cup that forces you to use only their K-Cups. This keeps me from using my own brew with the little brew cups. On a plus side, the K-Cups are always consistent. The coffee always tastes the same and it's pretty smooth. The coffee never tastes burnt which is a big plus. Overall, it's a great convenience but the jury is still out on whether or not I'd rave about this to my friends. Thanks, Keurig, for the free packs for this review.
Pros: Stylish, Consistent Brews, Multiple Settings, Easy to use
Cons: No Customizable K-cups, Carafe Is Cheap, Weak Hot Water Settings
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Fun and luxury even for coffee snobs!
on February 23, 2015
Posted by: Coffee Snobs
from Shawnee Mission, Kansas
Verified Purchase:No
I love the variety of coffees to try. Fun to treat friends, or just us, to so many choices of coffees, teas, and fun beverages. I love to experiment - 6 ounce or 8 ounce, strong or regular, flavors or espresso, coffee or tea or lattes & more! We used a grind and brew coffeemaker with whole beans. This Keurig has enriched our coffee drinking experience even more, a gift from our nephew when he saw how much his Keurig pleased even two coffee snobs.
Pros: Durable, Convenient, Tasty, Brews quickly, Easy to clean, Wonderful Variety, Stylish, Multiple Settings, Easy to use, Fun To Share
Cons: Coffee Doesn't Stay Hot, Carafe Is Bulky And Cold
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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