Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
4
Keurig 2.0 makes brewing fun!
on February 22, 2015
Posted by: The Big Band Leader
from Kansas City, KS
Verified Purchase:No
I drink tea and other non coffee beverages, and my Wife drinks all beverages including many of the coffee varieties. Hazelnut, and Black Silk are two of her many favorites. The Keurig 2.0 makes brewing fun! We have found Vue 2.0 packs that make the best hot drinks. One of the worst things is holding the button for the hot water rinse... and if it is not held until the end of the 6 ounces, then the air purge doesn't happen and coffee grounds tend to plug the inlet and outlet needles. Cutting the bottom out of an spent K-Carafe pack, and inserting it, allows a menu choice of #6 which uses alternating air pulses and water flows that really rinses the needles well and you don't have to keep holding the button either. Using this method it almost never plugs anymore. We love our Keurig 2.0 and it is really fun to use! We would recommend it! Thanks Keurig for the free packs for this review!
Pros: Stylish, Brews quickly, Fun To Brew Many Flavors, Multiple Settings
Cons: No Tea For Travel Mug 20, Few Travel Mug 20 Packs, Hard Holding Rinse Button
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best cup of coffee ever.
on February 22, 2015
Posted by: Rudy
from Kingsport, TN
Verified Purchase:No
I love this coffee maker. During work days, I set up the Auto Start and am able to make a cup as soon as I wake up. The "strong" feature and the adjustable sizes is great.
Pros: Large Pot, Stylish, Easy to clean, Brews quickly, Durable, Easy to use, Multiple Settings
Cons: Coffee Doesn't Stay Hot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
My favorite machine!
on February 22, 2015
Posted by: Kfugate
from Charleston, WV
Verified Purchase:No
I love my Keurig 2.0 K550 brewer. I bought it as a gift to myself after my older, special edition Keurig bit the dust. I love everything about my brewer..except that it isn't as quiet as Id like. Noise wouldn't be an issue if I didn't have an infant who wakes up at the drop of a feather. I'd recommend this brewer to anyone who enjoys coffee, tea or other hot drinks. Thank, Keurig, for the free packs for this review.
Pros: Brews quickly, Easy to use, Multiple Settings
Cons: Loud
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
Hello, thank you for letting us know here,The Keurig 2.0 system is our quietest brewing system yet, but we’re sorry if the noise seems too loud. If you have concerns, please contact Keurig Customer Care at 866-901-BREW (866-901-2939) and they will help determine if there is any issue with the brewer.
Keurig Care
Keurig Care
Written by a customer while visiting keurig.com
Customer Rating
5
Quick and convenient!
on February 22, 2015
Posted by: diaphanous
from Elk Grove, CA
I adore my K550! It is used multiple times a day, by my husband, my kids, and me. It brews so quickly - even when my husband only has a spare two minutes to make coffee before work, he has it. The K550 has hot water on demand - so my kids can safely dispense some into their cocoa cups immediately. It's also gorgeous! The nightlight comes in handy too. My only con with this machine is the noise. It's rather loud while preheating the water and dispensing it. I'll take it with all the pros though! Thanks, Keurig, for the free packs for this review.
Pros: Stylish, Easy to clean, Durable, Easy to use, Hot Water On Demand, Multiple Settings, Brews quickly
Cons: Loud
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
Hi there, we grateful to hear from you.The Keurig 2.0 system is our quietest brewing system yet, but we’re sorry if the noise seems too loud. If you have concerns, please contact Keurig Customer Care at 866-901-BREW (866-901-2939) and they will help determine if there is any issue with the brewer.
Keurig Care
Keurig Care
Written by a customer while visiting keurig.com
Customer Rating
5
Fantastic Brewer
on February 22, 2015
Posted by: Lady Di Coffee Connoisseur
from Branson, MO
Verified Purchase:No
I use this brewer everyday and am more than pleased! I make a single cup of cappuccino for myself and a pot of decaf for my husband to enjoy. It's wonderful to have all the options. I'd like the pot to be able to stay warmer longer, however, the coffee is so good it doesn't last that long! Thanks, Keurig, for the free packs for this review!
Pros: Durable, Easy to use, Easy to clean, Stylish, Large Pot, Brews quickly, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great product
on February 22, 2015
Posted by: Melrdaus
from South bend in
Verified Purchase:No
Love the vanilla cafes. Stronger option could be broadened for multiple levels.
Pros: Easy to use, Stylish, Easy to clean, Multiple Settings, Brews quickly
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love my Keurig
on February 22, 2015
Posted by: Cathy
from Temperance, MI
Verified Purchase:No
My grandkids love to make cocoa in it.
Pros: Easy to use, Durable, Stylish, Multiple Settings, Easy to clean, Brews quickly
Cons: Coffee Doesn't Stay Hot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
K350
on February 22, 2015
Posted by: gd010009
from Northern Minnesota
Verified Purchase:No
This machine is the answer to the various tastes and preferences in a large household. With seven people using the machine, everyone is satisfied with the selections and the convenience. I wish there was a better selection of brew packs available for the carafe. Keurig has some great deals on brew packs on their web site. Thanks,Keurig, for the free packs for this review. (I would have written it without the offer!)
Pros: Durable, Large Pot, Easy to use, Brews quickly
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com