Hi TasteABean, We made the hot water feature that way on the K350 brewer during the development process. We will certainly share your feedback with the product engineering team. The My K-Cup accessory and other reusable filters are not compatible with Keurig 2.0 Brewing Technology because the brewer has no way of determining what beverage is being used or how much coffee is being added, and therefore cannot adjust to factors such as brew strength and amount of water, which could represent a safety concern. Because of this, the system will not brew unlicensed packs. To ease the transition to 2.0, please call our Customer Care team at 866-901-2739.

Hi Mimi, The My K-Cup accessory and other reusable filters are not compatible with Keurig 2.0 Brewing Technology because the brewer has no way of determining what beverage is being used or how much coffee is being added, and therefore cannot adjust to factors such as brew strength and amount of water, which could represent a safety concern. Because of this, the system will not brew unlicensed packs. To ease the transition to 2.0, please call our Customer Care team at 866-901-2739. The internal temperature of the water in your brewer is 89°C (192° F). However, once your coffee, tea or hot cocoa is brewed, the dispensed temperature can vary greatly. In-cup temperature depends on the cup temperature and material. When brewing into an insulated container, such as a foam or paper cup, 82-85°C (180-185°F) in-cup temperature is typically attained. In addition, dispensing into a cold ceramic mug will cool the coffee significantly. r give our Consumer Care team a call at 866-901-2739.