Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
1
Stopped working after 3 weeks!!
on February 18, 2015
Posted by: R Smith
from Madison, AL
Verified Purchase:No
I've had a B40 (?) since 2006. It gave me 8 1/2 years of 3 to 4 cups a day service without a hitch. My brand new Keurig 2.0 K550 Brewing System lasted 3 weeks--it preheats, acts like it's going to brew, then it doesn't pump the water through the K-cup. I didn't care that the new model prevents the use of 3rd party K-cups. I didn't care that I wouldn't get 12 or 14 oz options. I was used to not have ANY options. But I do care about quality, and to not be drinking coffee on an 11 degree morning has me questioning whether or not I should have purchased another Keurig. I called Support... They were adamant that my needle might be clogged... after less than 3 weeks of brewing... even though I always remove my K-cup from the brewer after brewing. I wasn't in the mood for the slow walk through their flowchart of possible fixes. I asked to speak to a manager, and he immediately ordered a new system for me. That's nice, but he didn't want to talk about it any further, and he defended the possibility of the needle being clogged. Good company guy.
Pros: Multiple Settings, Easy to use
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Just Fabulous!
on February 18, 2015
Posted by: Catzz
from Independence, MO
Verified Purchase:No
My Keurig greets me every morning with a hot cup of coffee. I love being able to program it to start automatically, and it looks great in my kitchen. Actually, I love everything about my Keurig 2.0!
Pros: Stylish, Easy to use, Easy to clean, Brews quickly
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
New brew system better than 1.0
on February 18, 2015
Posted by: JDT
from The Villages, Florida
Verified Purchase:No
The only draw-back is that the actual cups in our cupboard only fill about half. we have measured the setting sizes on the unit and then actually measured the amount of coffee produced. In every case is it smaller than setting size (even after cleaning and descaling). Oh well, still good coffee.
Pros: Easy to use, Great Step By Step Video, Easy For Guests To Use, Love The Large Pot, Brews quickly, Multiple Settings, Easy to clean, Large Pot, Brew Is Very Quick
Cons: 8 Ounce Cup Produces 6 Oz, 10oz Setting Produce 8oz
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
HOT WATER DISFUNCTION
on February 18, 2015
Posted by: Linda
from Culver, Oregon
Verified Purchase:No
Love product EXCEPT hot water always takes 2 times to get 6oz. VERY IRRITATING
Pros: Durable, Easy to clean, Stylish, Easy to use, Brews quickly, Multiple Settings, Large Pot
Cons: Hot Wat Disfunction, Hot Water Disfunction
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig never disappoints!
on February 18, 2015
Posted by: Bibi
from Rocky Point, NC
Verified Purchase:No
We love our new Keurig K550 and the stylish design is an added plus. We have been Keurig fans for over 2 yrs. Thanks Keurig, for the free packs for this review.
Pros: Easy to use, Brews quickly, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great!
on February 18, 2015
Posted by: CoffeeGal
from New York, NY
Verified Purchase:No
Nothing really negative to say about the brewer. My only beef is that there's a limited selection of flavored coffee to order.
Pros: Brews quickly, Easy to use, Stylish
Cons: Loud, Limited Features
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Almost perfect
on February 18, 2015
Posted by: coffee nut
from Brandon, MS
Verified Purchase:No
It gets clogged while brewing, so I do a "just water" cycle to clear it.
Pros: Multiple Settings, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Taste and convenience
on February 18, 2015
Posted by: SilverD98
from Pittsburgh PA
Verified Purchase:No
Brews coffee in minutes, no fuss, no cleanup
Pros: Easy to clean, Brews quickly, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com