Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
5
Stylish and Easy to Set up and use.
on February 15, 2015
Posted by: AirThunder
from Brandywine, MD
Verified Purchase:No
I like the Keurig 2.0 Brewer. I've had two other Keurig's in the past and this one is by far the best. This machine is a lot quieter than our previous Keurig and I like the fact we can brew a K-carafe when we have guests over.
Pros: Brews quickly, Easy to use, Stylish
Cons: Limited Features
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
"2nd chance to get it right"
on February 15, 2015
Posted by: coffee fun
from Palm Springs, CA
Verified Purchase:No
"Thanks, Keurig, for the free packs for this review." This is my second 2.0-500 series Keurig. Loved my old style, but where I like to buy this kind of larger item only had this newer carafe model, no older styles. First one stopped working after a few months of wknd. use. This one is still too new to judge if it will hold up better. If you want to change how you use it from the regular, normal stuff, it takes clicking through the computerized program to find what you think will work. Or, dig the manual out and pour through that. Just want a cup of hot water for tea? I guess you have to push the 6 oz. hot water dispenser a couple of times. I like my older version better. I use it at my home and deal with this 2.0 at my vacation/wknd. home. Friends and neighbors aren't happy with it. They say it's too complicated. And - you MUST use Keurig cups only. That's a big negative to family, friends, and neighbors. We've actually moved our visiting to a neighbor's house so she could make us coffee in her Keurig because my Keurig would only take Keurig coffees and we all wanted a flavor Keurig didn't have. I'm not impressed with the changes. It doesn't make the coffee taste so much better that I should be forced to give up other coffee brands that I like just because I have a Keurig.
Pros: Multiple Settings, Brews quickly
Cons: Coffee Doesn't Stay Hot, HARD TO CLEAN, Complicated Controls
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Keurig K550 Best Yet!
on February 15, 2015
Posted by: T&M
from Massachusetts
We use our Keurig daily! Not only is it great for coffee but also to heat water for tea, ramen, etc. After it heats up though, when you lift the cover to place the K-Cup in, it shuts off, and then you have to close it, turn it back on, and then start the cycle again. At first it was hard to find K-Cups that worked, as the older ones were not coded for it - but that has been resolved, and other than its quirks, it does its job. [Thanks Keurig for the free cups for this review!]
Pros: Nicely Done, Easy to use, Hot Water
Cons: At First Limited K-cups, Shuts Off When Using
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I love my Keurig
on February 15, 2015
Posted by: Bebet5
from Phoenix, az
Verified Purchase:No
I use this everyday. I used to buy coffee at small coffee shops. I no longer do that and am saving so much brewing my own at home.
Pros: Brews quickly, Multiple Settings, Easy to clean, Stylish, Durable, Large Pot, Easy to use
Written by a customer while visiting keurig.com
Customer Rating
5
Better Than Starbucks!
on February 15, 2015
Posted by: mackman
from New York
Verified Purchase:No
We've owned other Keurig coffee makers but this stands apart from all the rest. Perfect coffee overtime and simple to use. Love the color time and nightlight features. Only small downside is the difficulty in changing the filter. The removable plastic filter holder can be very tight. Other than that, we're glad we purchased it the minute it became available.
Pros: Love The Timenightlight, Easy to clean, Durable, Can't Be Any Easier, Stylish, Timenightlight Settings, Easy to use, Large Pot, Multiple Settings, Cafe Style At Home, Brews quickly, Totally Reliable
Cons: Filter Can Be Tricky
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I Love my Keurig 2.0 Brewer!
on February 15, 2015
Posted by: Awacs85
from Ft Worth TX
Verified Purchase:No
Thanks Keurig for such a wonderful coffee brewer. My Keurig 550 was a gift and It is so quick , easy , and convenient to use. I will never go back to the old way. Thanks Keurig for the free packs for this review.
Pros: Easy to use, Brews quickly, Multiple Settings, Stylish
Cons: Loud, HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Love it.
on February 15, 2015
Posted by: Anonymous
from Rising Sun, IN
Verified Purchase:No
I bought this brewer at Cosco and I love it. I love the platinum look. It works perfectly and no issues. My only complaint is that you can access the internal water tank. It kind of bothers me knowing that water sits in there stagnant and can't empty it. I only use my brewer on the weekends. I always brew a cup of hot water to empty the internal tank. Otherwise, no complaints. I would purchase it again and recommend it to anyone. Thanks, Keurig, for the free packs for this review! :)
Pros: Multiple Settings, Brews quickly, Easy to use, Stylish, Durable
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Nice brewer
on February 15, 2015
Posted by: Anonymous
from Fort Collins, CO
Verified Purchase:No
I use my brewer daily and enjoy using it several times a day for different beverages. Quick brewing and tasty coffee, tea and other drinks. Did not like that I could not use the previously purchasedgeneric K-cups with this brewer.
Pros: Multiple Settings, Brews quickly, Stylish, Easy to clean, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com