Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
5
Finally, A POT, not just a cup!
on February 15, 2015
Posted by: TOM
from Shelby Township , MI
Verified Purchase:No
I can make a pot for myself or a cup for my wife! I would like a larger pot though.
Pros: Stylish, Large Pot, Brews quickly, Easy to use, Durable, Multiple Settings, Easy to clean
Cons: Small Pot, Coffee Doesn't Stay Hot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
A reduction in features
on February 15, 2015
Posted by: Alex
from Auburn, AL
Verified Purchase:No
We only really use a Keurig because of it's convenience. Other than that, the coffee is decent. We upgraded from a Keurig 1.0 machine that allowed 12 oz cups and were bummed when we found out this machine only allows up to 10 oz cups. The carafe was a big selling point for us but the actual amount you're able to brew really only amounts to two good (size) cups. The k-carafe packs are also too expensive and don't yet offer enough variety. The removal of brewing temperature control was puzzling - we previously loved this feature. We do like the reminders that show up on screen about changing filters/descaling. We have even bought a couple Keurig 2.0's as gifts, but again this was only really because of added convenience for the receiver. I have a hard time recommending this product, but if your family likes to brew all kinds of different things (coffee types, apple ciders, etc. ) then it is probably worth it. Overall, if you're upgrading from a 1.0 system you have to decide if the trade in features is worth it to you. If you're deciding to buy a system for the first time, try one out at a friend's house and see if you like it. Thanks, Keurig, for the free packs for this review.
Pros: Brews quickly, Brews All Kinds Of Drinks, Large reservoir
Cons: Small Pot, Coffee Doesn't Stay Hot, 10 Cup Size Limit, Limited Features
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
We love our machine
on February 15, 2015
Posted by: JB Mauldin SC
from Mauldin, SC
Verified Purchase:No
We really like our machine. We don't like the fact that the only k-cups have to be licensed thorugh Keurig. Other than that, machine works, and looks great
Pros: Durable, Multiple Settings, Easy to use, Stylish, Brews quickly
Cons: Can't Use Unofficial Kcup
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Wonderful Coffee maker
on February 15, 2015
Posted by: Carol the coffee drinker
from Saint Paul, MN
Verified Purchase:No
This coffee maker makes the best tasting coffee & it is the same taste every time. It also has a carbon filtering sysem which keeps the coffee tasting great. It's quick & I love it.
Pros: Stylish, Durable, Easy to use, Multiple Settings, Large Pot, Brews quickly, Easy to clean
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Counter space well used - Keurig 2.0
on February 15, 2015
Posted by: Bob
from Destin, Fl
Verified Purchase:No
I received the Keurig 2.0 as a gift so was compelled to try it out despite having resisted the move to quick brew machines. I have been so pleasantly surprised that I would now not do without it. I find the coffee quality and variety available to be excellent and the convenience can not be beaten.
Pros: Brews quickly, Easy to use, Stylish, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Super Pleased!
on February 15, 2015
Posted by: Keri
from Wilmington, Ohio
Verified Purchase:No
When I can't get out for a latte, I'll brew a single cup of Cafe Verona (Starbucks) set on strong & add frothy milk. Great cold day substitute!
Pros: Easy to clean, Easy to use, Brews quickly, Stylish, Durable, Large Pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love this brewer!
on February 15, 2015
Posted by: Anonymous
from Weyers Cave, VA
Verified Purchase:No
Thanks, Keurig for the free packs for this review.
Pros: Multiple Settings, Brews quickly, Easy to use, Stylish, Easy to clean
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great Brewer but Need a Few Improvements
on February 15, 2015
Posted by: Kevin Praytor
from Houston, TX
Verified Purchase:No
The Good: - Brews coffee just as hot and as fast as my B40 Brewer - 4 cup sizes compared to 3 on my last brewer - The "Strong" setting is really nice because I like richer coffee than my wife. - Larger water reservoir than previous brewer The Bad: -DRM limited K-Cups only can be used. You can no longer use 3rd party Kcups in the brewer without some sort of modification. - The place where you set your cup to catch the coffee is not as tall as my previous brewer. I now have to remove the tray for some of my cups, and other cups no longer fit at all because of this. - We had to run a vinegar mix through it when we first got it to remove a nasty plastic taste that we believe was coming from the reservoir container itself. All has been well since that first time. - This brewer appears to splash a whole lot more when you brew a cup of coffee compared to my old brewer. The Ugly: - The included plastic, non-insulated Carafe that is included with the brewer is absolute garbage. You must purchase a separate $29.95 insulated carafe if you want it to actually keep your coffee hot. Extremely frustrating. Thanks, Keurig, for the free packs for this review.
Pros: Easy to clean, Large Pot, Multiple Settings, Easy to use, Brews quickly
Cons: Coffee Doesn't Stay Hot, Small Pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com