Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
5
Top of the line Brewer - Love it!
on August 26, 2014
Posted by: AnneM
from Cleveland, OH
Verified Purchase:No
I have Keurig brewers since 2008, all sizes from the Mini, the Platinum, the VUE now this one. I like the features changing the reservoir light and having a night light option. I love having a carafe ready when I get up by using the auto setting. I love the variety of sizes I can brew. Most of all I love the fact that there is finally a brewers that has a quietly working pump, and even when it is heating up it is quiet. My first cup was iced tea, I chose the 6oz setting in a tumbler full of ice. I have to say the Keurig tumbler does not fit unless you take the drip tray out, no big deal. Most of my k-cups work, even those I purchased in March of 2014, so no worries that I would have a lot of waste. A few Celestial teas, which I purchased early this year do not have the "Keurig brewed" print on the rim, but so what, I will donate them to a nursing home. And for those who miss the My-cup: I never liked that feature anyways, there is nothing better than a cup of coffee from a k-cup, no mess, no fuss, just perfect. Good thing is, even the VUE-packs work in this machine, so it is basically a 3-in-1: k-cup, VUE-pack and carafes.
Pros: Attractive Mouthfeel/Body
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome Brewer!!
on August 27, 2014
Posted by: Coffeeman
from Laurel, MD
I own several Keurig products and this is a wonderful brewer. The taste from a K-Cup from this machine is noticeably better than the original machine and even better than the Vue brewer (using Vue packs). The 2.0 brewer is easy to set up and use. I love the strong brew option on the K-Cup now too. I don't bother with the "bargain" brand coffee because I want better tasting coffee. In addition some of the store brand coffee does have the Keurig Brewed seal so they will work with 2.0 brewer. You just have to do some research and not believe everything on the internet! I'm very pleased with the 2.0 brewer and my other Keurig brewers (Rivo, Vue, and Original KCup).
Pros: Attractive Mouthfeel/Body, Pleasing Aroma, Not Bitter, Exceptional/Interesting Flavor
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
My wife created a monster
on August 27, 2014
Posted by: Joe
from Riverside Ca
I get up early and used to make a whole pot now with the Keurig I can make a cup at a time.Also my wife likes hers strong and I don't so that feature is nice.I would recommend in a heart beat
Pros: Not Bitter, Pleasing Roast, Exceptional/Interesting Flavor, Smooth Taste, Pleasing Aroma, Balanced Acidity, Attractive Mouthfeel/Body
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Good Brewer with some drawbacks
on August 29, 2014
Posted by: Skidevil
from Fairbanks, AK
My old Keurig was dying so this came out at the perfect time. Used my reward pts. Was a little put off by the Keurig only cups and not able to use regular coffee in my old Keuring cup. Other that that the brewer works just fine. Didn't really need the high end but with the reward pts it was worth it.
Pros: Love The Color Screen, Easy To Set Up And Use, Many Brewing Selections
Cons: Keurig K-cup Only, Can't Use Loose Coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love my new brewer!
on August 29, 2014
Posted by: Sunny
from Centennial, CO
As a long time Keurig user I was thrilled to receive my Keurig 2.O brewer as a gift! I have 3 other Keurig brewers and this is by far the best, although I have been very happy with all of them. This brewer is not only beautiful on my counter, but so simple to operate, the coffee comes out wonderful and with the carafe, my husband can now fill his large thermos for work all the way to the top from the carafe,as well as we can use the carafe on weekends for both of us when sitting on our deck & having breakfast. I use the single cup pods for my "every morning" cup of coffee, and the variety of coffees is amazing! Thank you Keurig! I am thrilled with my "gift"!! I will be "retiring my "mini" and "Vue" because this is so great, and my other k-cup brewer is on our boat and still works great after several years. So now I have all these great Keurig brewers, oh well...(LOL)
Pros: Smooth Taste, Beautiful Brewer, Pleasing Aroma, Easy Easy Easy To Use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
A new best friend
on August 29, 2014
Posted by: Tired Grandma till I have my coffee
from Arkansas
I was pleasantly surprised to have Keurig send me this as a gift. But this coffee maker is amazing, yes you have to buy the new cups, no it doesn't take the k-cup accessory, but the coffee I ordered in June from Keurig works in it, and I am sure there will be more of the carafe flavors coming. I prefer the Emiril Big Easy Bold, and can't wait for it to be in the carafe size. Love the back light color changing. Helps to make it fit into my red kitchen. If I hadn't received it for free, I would have been hounding my husband for it. I have it setting beside my other one, and it will also be used. LOVE IT!!!!!
Pros: Pleasing Aroma, Adjustable Color Light, Smooth Taste, Exceptional/Interesting Flavor
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
In Heaven
on August 30, 2014
Posted by: Luvmy3mz
from San Diego, CA
I Absolutely LOVE MY new Keurig 2.0!!! I AM IN HEAVEN I do not have to go to Starbucks everyday!!!! Thanks for making such a wonderful machine that making coffee/ice coffee/ice tea easy!
Pros: Attractive Mouthfeel/Body, Pleasing Roast, Smooth Taste, Pleasing Aroma
Cons: No cons
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
A little disappointed.
on August 31, 2014
Posted by: Bert
from Pembroke Pines, Fl.
I've had my last Keurig for 7 years and it's still kicking. I purchased the 2.0 because we wanted a second unit. I was so disappointed that I can not use my 5 boxes of K Cups that don't have the special ring on the lid. Then I also can't use the my cup. Trust me Keurig I buy plenty of coffee from you guys, but sometimes I like exotic coffees. It's great to be traveling and have a cup of coffee in a local shop and buy a bag to bring home. They should give you a bold warning in regards to only being able to use new cups. Regardless it makes a good cup of coffee. It's nice that you can make a pot. I like the larger water tank and the touch screen and the fancy lights are nice as well.
Pros: Good Touch Screen, Makes A Carafe, Large tank, Multiple cup sizes, It Looks Nice
Cons: Only Uses New K Cups, Won't Use My Cups
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello there Bert, we understand your concern! The My K-Cup accessory, due to the nature of its design, cannot be made with Keurig 2.0 Brewing Technology and will therefore not operate with the new Keurig 2.0 system. We have good news because We offer a diverse portfolio of nearly 400 different beverages from 60 brands, giving consumers lots of choices – no matter their taste preferences or their budget. And every beverage and brand that was offered for previous Keurig brewers is also available for our Keurig 2.0 Brewing Technology system! We know that you will find something that you like on this link http://krg.bz/1vuya00
Written by a customer while visiting keurig.com