Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
5
Love It, can't say it loud enough
on February 15, 2015
Posted by: Anonymous
from Largo, Florida
Verified Purchase:No
"Thanks, Keurig, for the free packs for this review." This is my fourth Keurig, starting with the mini. This machine exceeds all the others in quality, looks and performance. I'd definitely recommend this brewer to all my friends and family.
Pros: Large Pot, Multiple Settings, Durable, Easy to use, Easy to clean, Brews quickly, Stylish
Cons: Loud
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great coffee
on February 15, 2015
Posted by: Jeff
from Ind
Verified Purchase:No
The whole family uses it daily
Pros: Easy to use, Multiple Settings, Hot Water On Demand, Brews quickly
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
2.0 K550 Brewer
on February 15, 2015
Posted by: Carla
from Rockwood, PA
Verified Purchase:No
I use this daily, so does my 12 year old son. Easy to use. But, it only brews up to a 10 oz. cup and doesn't get as hot as my Vue did, so it cools down quicker. It is a little noisier than my old Vue too. But, overall it makes a good cup of Joe!!
Pros: Brews quickly, Easy to use, Programmable Night Light, Programmable Timer, Stylish
Cons: Only Brew Up To 10 Oz, Not As Hot As My Vue, Coffee Doesn't Stay Hot, Loud
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Nice Upgrade over Previous Models
on February 15, 2015
Posted by: Dave B
from Yardley, PA
Verified Purchase:No
We just upgraded to the Keurig 2.0 K550 by taking advantage of the great deals on that 3-letter shopping network during black Friday. We use it on a daily basis - multiple times a day depending on if our kids are home. Mostly coffees (hot and iced) and some hot chocolate. We have also been using auto-delivery for years. I love the size of the larger reservoir on the 550. This means less refills. I also like the fact that it came with a carafe. My wife and I have a routine on Sunday mornings of reading the paper and having the morning Joe. This made it a little nicer by having the coffee with us and not having to get up and make and wait for more cups. Another big plus was the ability to brew K-cups and make them stronger. This is nice feature allowing me to brew a 10-ounce cup of stronger coffee instead of using less water with the same K-cup. There are a couple of "cons", but nothing earth shattering. The carafe does not keep the coffee very warm since it is made of plastic. I know there is a thermal carafe that can be purchased, but I think for the price of the top-end model, it should have come with the thermal carafe. The plastic one seem very cheap compared to the rest of the product. This one is minor, but after the coffee is done brewing, it seems to drip a lot longer after it says it is done brewing (compared with the previous model). As I said, this is minor. Overall, we are really enjoying the K550 and its new features (carafe, stronger coffee, larger reservoir). And by the way - Thanks, Keurig, for the free packs for this review.
Pros: Easy to use, Brews quickly, Large Pot, Easy to clean, Multiple Settings
Cons: Carafe Doesn't Stay Hot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love my 500 series!!!
on February 15, 2015
Posted by: sahm2my4
from Ohio
Verified Purchase:No
I upgraded to the 550 2 months ago from the older platinum model and I couldn't be happier. The 2.0 is faster, quieter, and more attractive in my kitchen. I love that I can set it to turn on/off at certain times to conserve energy and the option to change the reservoir is a nice touch. I typically only use the single cup K-cups, but my husband and I have used the carafe a handful of times on the weekend and that's a nice option as well. I just wish that it had come with the insulated carafe because the one that comes in the box does not hold the heat at all. Thanks, Keurig, for the free packs for this review.
Pros: Stylish, Easy to use, Brews quickly, Easy to clean, Quiet, Large Pot
Cons: Coffee Doesn't Stay Hot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Brewing System out there!
on February 15, 2015
Posted by: Dr. Mom
from Miami, FL
Verified Purchase:No
Thanks Keurig, for the free packs for this review. I would have written a good one anyway! I love the brewing system, the water resevoir size is great! I only wish the carafe kept the coffee hotter!
Pros: Large Pot, Easy to clean, Durable, Easy to use, Brews quickly, Multiple Settings, Stylish
Cons: Coffee Doesn't Stay Hot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
More versatility!
on February 15, 2015
Posted by: Coffee Hound
from Northern IN
Verified Purchase:No
I purchased the 2.0 to upgrade and have the option of a carafe. The larger water reservoir is a great convenience, and the coffee is wonderful, as usual, although the temperature setting was done away with, as was the 12 oz size which I used a lot. I was very disappointed that you can't use anything but Keurig-brand K-cups. The machine has some type of proprietary K-cup-lock which recognizes non-Keurig brands and won't run them at all. (I have 2 non-Keurig/Green Mountain coffees that I love- and can no longer use). Overall the 2.0 design is better, the carafe is very nice for company, and I am happy with the machine. Thanks, Keurig, for the free packs for this review.
Pros: Easy to use, Large Water Reservior, Brews quickly, Large Pot, Great coffee
Cons: No 12 Oz Option, Only Uses Keurig Coffee, Limited Features
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great Brewer
on February 15, 2015
Posted by: Just me
from Spring Lake, MI
I love my new Keurig. It's very efficient with no waist on coffee or electricity and very user friendly.
Pros: Stylish, Brews quickly, Multiple Settings, Durable, Easy to clean, Large Pot, Easy to use
Cons: Coffee Doesn't Stay Hot
I would recommend this to a friend!
Written by a customer while visiting keurig.com