Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
4
Definitely an improvement over the VUE
on February 8, 2015
Posted by: Bigbottlebob
from Chino, Ca
Verified Purchase:No
Reliable and accurate. Wished it had 16 oz option for brewing and cups. Enjoying thus far
Pros: Multiple Settings, Easy to use, Brews quickly
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
High-Tech
on February 8, 2015
Posted by: DannyG
from Savannah, GA
Verified Purchase:No
I use mine for Ice Tea. My wife uses it for larger volumes of coffee. It has a nice video screen interface.
Pros: Larger Travel Mug Sizes, Easy to use, Easy to clean, Large Pot, Brews quickly, Cool Interface
Cons: Must Use 20 Cups
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
WOW! I LOVE IT!!!!
on February 8, 2015
Posted by: Scott P
from Lake Worth FL
Verified Purchase:No
My wife and I us it on a daily basis and use a multitude of flavors and packs including Vue and K cup. On the weekends we can use the carafe cups so we can have multiple cups with one brewing. We loved the Kcups, the Vue and now the 2.0!!!
Pros: Brews quickly, Large Pot, Easy to use, Multiple Settings
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
a good product but...
on February 8, 2015
Posted by: Anonymous
from brooklyn NY
Verified Purchase:No
I wish it would brew faster and i didn't have to keep pressing for hot water.
Pros: Multiple Settings, Stylish, Brews quickly
Cons: HARD TO CLEAN, Limited Features
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Almost there
on February 8, 2015
Posted by: Jim.Frieda
from Oklahoma City, OK
Verified Purchase:No
Before owning the Keurig 2.0, we had the Vue since it came out in 2012. We were used to the hottest temperature - 197F, and used to brewing travel cup sizes. We have had a learning curve with the Keurig 2.0, and feel that at some point in the future, when Keurig releases the other options that appear to be listed as future upgrades (hopefully a hotter cup of coffee and travel mug sizes!) that we'll have found the perfect coffeemaker. 'Thanks, Keurig, for the free packs for this review.'
Pros: Stylish, Multiple Settings, Easy to use, Brews quickly, Easy to clean
Cons: Limited Features, Not As Hot As My Vue 197f, Coffee Doesn't Stay Hot, 1st Am Cup Not Full Brew
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Missed The Mark
on February 8, 2015
Posted by: WednesdaysChild
from North Jersey
Verified Purchase:No
I really wanted this to be better, I really did. My old K70 still worked fine, but I was intrigued by the idea of being able to brew a small pot of coffee for when I had guests. First off, as you know you cannot use older K cups, but this had trouble brewing even the new Green Mountain cups labeled for use in the new brewer. After several tries it did finally work. This has happened several times. I still have several "older" K cups that will not work in this machine which I would actually have been willing to forgo IF I had really liked this machine. (and I'm certainly not going through the hassle of removing a label from a newer cup and taping it on an older one....really, why should I?) There are just too many negatives. No brewing temp adjustment, no travel mug size (10 oz is the largest that you can brew), longer warm up time & no more ability to use your own coffee. Seems that Keurig is trying to become the Apple of the coffee world. It's all way too proprietary. Sorry Keurig, but this one is going back, (at least until my K70 dies) There is no improvement here
Pros: Large Pot
Cons: No travel mug size, No Temp Adjustment, Can't Use Your Own Coffee, Long Brew Time
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Variety Is My Spice In Life
on February 8, 2015
Posted by: Sof
from Northeast PA
Verified Purchase:No
Our new 2.0 Keurig replaces an older much Used Keurig pot. It's quick ,steaming hot & requires no immediate clean up. Coffee always fresh & never has that stale smell. So far the only thing that annoys me is wanting 8oz.of hot water and getting 6oz.
Pros: Easy to use, Large Pot, Durable, Brews quickly, Brews Variety Of Beverage, Easy to clean, Stylish, Multiple Settings
Cons: Hot Water Brew Only 6oz
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
I tend to like my old Keurig better
on February 8, 2015
Posted by: pam
from stl
Verified Purchase:No
cannot even use K cups I bought 6 months ago
Pros: Brews quickly, Large Pot
Cons: Complicated Controls, Does Not Brew All Kcups
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com