Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
1
Wish I had the old Keurig back.
on February 8, 2015
Posted by: Cant live without coffee
from Valley Stream,New York
Verified Purchase:No
At six in the morning I just want to turn the brewer on and go from there.Too many digital options that take forever.If it aint broken,dont fix it.I have purchased over nine B70 models for my family and for others.I have also purchased two minis.
Cons: Long Brew Time, Complicated Controls
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Top of the line!!! Awesome brewer!!!
on February 8, 2015
Posted by: Coffeelover1234
from Mt Pleasant, SC
Verified Purchase:No
We seriously love this brewer so much!!! Upgraded to the 2.0 and are so pleased with the quality of this product. Brews a perfect cup of coffee! Would highly recommend to anyone looking for a really quality brewer. Also, I think Keurig is a such a wonderful company and I've received nothing but great customer service. I am happy to support it. Thanks, Keurig, for the free packs for this review!!! Even though I'm taking advantage of their promo, my review is 100% my opinion. :)
Pros: Brews quickly, Easy to use, Multiple Settings, Easy to clean, Durable, Large Pot, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome Brewer!
on February 8, 2015
Posted by: Shelley
from Manville, NJ
Verified Purchase:No
This is my 4th Keurig brewer, and I loved every one of them! I had a problem with one after owning it for about 2 1/2 years. They replaced it with no hassle. Great machines, great customer service!
Pros: Brews quickly, Durable, Easy to clean, Easy to use, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Fantastic machine, really enjoying it
on February 8, 2015
Posted by: Anonymous
from McLean, VA
Verified Purchase:No
The new design is very attractive. I don't think the photos on the site really capture what it looks like: while it's a bit wider and deeper than my older Keurig, it has a bit more of a classic design that goes very well in my kitchen. The enormous reservoir is fantastic: we still manage to plow through it making carafes, but I can't imagine keeping anything smaller full. The strong setting is a really nice touch; I can taste the difference in my regular cups and get a stronger, more flavorful cup when I use it. Screen is very pretty and makes it easy to use as well. Takes a little getting used to putting the cups in the new slot (there's less of a pronounced guide like I had with my older system), but you pick up on it pretty quickly. Also, the "dispenses hot water on command" is neat, but it'll only do six oz at a time, which isn't enough to make bags of tea or for most of what I would use it for. Could use some improvement.
Pros: Large Pot, Stylish, Brews quickly
Cons: Loud
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
TOO MUCH HYPE NO BETTER THEN OLD POTS!
on February 8, 2015
Posted by: KMAN
from DUNMORE PA.
Verified Purchase:No
BREWS WELL POT OR CUP. CLOCK WILL NOT KEEP TIME. WAITING FOR KEURIG TO COME UP WITH FIX.
Pros: Easy to use, Stylish
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
love my Keurig 2.0 K550
on February 8, 2015
Posted by: Anonymous
from Stillwater NY
Verified Purchase:No
Love this brewer. Sorry it took me so long to purchase. Coffee always tastes great.I will never be without a Keurig again
Pros: Great Flavor Selection, Attractive Appliance, Brew One Cup Or A Pot
Cons: No cons
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great Coffee Maker But Unreliable Contro
on February 8, 2015
Posted by: Ben
from Philadelphia
Verified Purchase:No
Overall great product but the auto on and auto off is unreliable. Every few days the unit either does not turn on or does not turn off at the pre-set time. Problem seems to fix itself when the unit is disconnected for some extended time, but after a few days of use the problem repeats itself.
Pros: Brews quickly, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
"Not 100% everytime"
on February 8, 2015
Posted by: Judy the thinker
from Eagle, WI
Verified Purchase:No
I did learn if your brewer does not keep perfect time you may want to check your outlet. When I set the brewer for morning and request a full pot 4-5 cups it never gives it to me. The craft does not keep the coffee hot, even when I warms the craft first. I use allot of hot water and wish I did not have to stand and hold the button, wish you could just push it and walk away. I do like the fact that I do not have to warm water in a tea pot. I do not like the fact you can not use your own coffee in the brewer due to the computer reading. I do like to have more control. More costly than I had predicted. Thanks, Keurig, for the free packs for doing this review. You do go out of your way to keep your customers satisfied, I wish my brewer would just do what you say it can.
Pros: Easy to clean, Fast, Multiple Settings, Brews quickly, Stylish, Durable
Cons: Coffee Doesn't Stay Hot, Loud, Does'nt Give A Full Pot
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com