Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
4
great brewer and better quality !!
on February 8, 2015
Posted by: jairboy
from naperville
Verified Purchase:No
Love the new look and quality level of the machine. Large reservoir is great!! Wish all of the menus were available. Thanks Keurig, for the free packs, for this review!!
Pros: Large Pot, Stylish, Brews quickly
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great machine!
on February 8, 2015
Posted by: Joe biker
from Amarillo, TX
Verified Purchase:No
Bought one of the first Keurig brewers that came out. Have loved it and used it hard for years. Still works but loud and a bit cranky. Love the 550's larger reservoir and easy to understand programming. It's an attractive appliance, fast and quiet. I have nothing negative to say about it.
Pros: Easy Set Up And Operation, Easy to clean, Multiple Settings, Stylish, Brews quickly, Large Pot, Easy to use, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I would buy again!
on February 8, 2015
Posted by: Coffee Daily
from ALabama
Verified Purchase:No
I use this product everyday. The water container is so much bigger than my old Keurig. I also love that I can now brew a large carafe when we have company!
Pros: Multiple Settings, Large Pot, Brews quickly, Easy to clean, Durable
Written by a customer while visiting keurig.com
Customer Rating
4
My new brewer
on February 8, 2015
Posted by: Anonymous
from Sterling,Va
Verified Purchase:No
I use my keurig every morning. Could not live with out it
Pros: Easy to use, Multiple Settings, Brews quickly, Makes A Great Single Cup
Cons: Can't Use Old K Cups, Coffee Doesn't Stay Hot, Can't Use Your Own Coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Keurig 2.0 ?
on February 8, 2015
Posted by: NA
from Evans, GA
Verified Purchase:No
Well made , easy to use but 2.0 DRM is unacceptable.
Pros: Easy to use, Brews quickly
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Very Happy
on February 8, 2015
Posted by: Joanna
from Toledo, OH
Verified Purchase:No
We use this every single day and overall love it! The only thing that could be improved is the amount of hot water dispensed. Would be nice to have amount options like there is for coffee, etc. Thanks, Keurig, for the free packs for this review!
Pros: Brews quickly, Large Pot, Durable, Easy to clean, Easy to use, Multiple Settings, Stylish
Cons: Limited Hot Water Output, Limited Hot Water Amount
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Works fine - Looks good. MISS MY B65
on February 8, 2015
Posted by: ALS536
from Racine, WI
Verified Purchase:No
I purchased the Keurig 2.0 K550 model to replace by B65 model which I had for about 2.5 years. My B65 was starting to act up (only filling ½ cups no matter how many times I cleaned it) and I was able to get a good deal on the k550 by turning in my Keurig points. First of all, I LOVED my B65. But I was excited to try the new 2.0 model (new is better, right??). My initial reaction was that the K550 unit was HUGE. But after placing it on the same rolling appliance caddy I had, I realized it just looked deceptively larger than the other unit. It is, however, much lighter. Which I don't really like. It honestly feels cheaper made. It has a lot of additional bells and whistles, all of which are nice, but certainly not necessary. Here is my list of Pro's and Con's Pro's: - Looks great – sleek and shiny. - Touch screen is very responsive - Nightlight feature is nice - Ability to set wallpapers is fun - Same functionality to set auto on/off features - Special settings for Hot chocolate (although my son, who drinks hot chocolate, says he doesn't really notice a difference) - Easier opening - especially if you have low upper cabinets - Water reservoir has easy-open smaller fill lid (if you are like me and use a pitcher to fill the reservoir instead of lifting the whole reservoir off the unit each time) Con's: - Overall lighter machine, feels cheaper. Including the handle operation. My old B65 felt much sturdier. - I hate that I have to push the touch screen button every time I brew to get my standard 10 oz cup. I miss the way my B65 defaulted to the last setting used. The manual says that it can save Programmed settings, but currently only for Carafe brewing - No more temperature control? I can't find it…. - Drip pan – on both my old B65 and new 2.0 K550, I have to remove the drip pan because our travel mugs don't fit. However, in the B65 there was still a base that was part of the machine that your cup sat on. Then, when the inevitable few drops dripped out after removing the cup, the base caught the drips. Not my countertop. On the K550 when you remove the drip pan, there is nothing underneath. Now, drips hit my counter (or in my case, my rolling stand) directly. - Hot water only – process to get Hot water only on the 2.0 is not as easy. Have to hold button down while getting hot water. With old B65, you just brewed like normal without a k-cup in machine - Can't use my old left over K-cups that don't have the new special lid for the 2.0 brewers - Carafe. Nice feature – but not something I'll personally use much. If it was available to purchase without, I would have bought it without the Carafe feature. But sadly, this wasn't available. - Brewing – the 2.0 brews louder than my old B65 I'm about 2 weeks in with my 2.0 and at this point, I really miss the simplicity of my B65. The 2.0 is nice and working fine – it does what it should – it brews a good cup of coffee and looks good doing so. However, I'm disappointed that Keurig forced me to replace my simple B65 unit with several not-great options: (a) the small "mini", which is too small for our household coffee needs (b) the 2.0 that boasts too many needless extras like the "carafe" feature I could care less about, or (c) the Rivo which is really an espresso machine. If you haven't noticed you can barely find an old B45 or B65 model in the stores anymore. Dear Keurig: Next time you want to improve on your machines, try building them better so they last more than 2 years and skip all the silly "frills". Disclaimer: Thanks, Keurig, for the free packs for this review.
Pros: Stylish
Cons: Lighter Cheaper Made, Loud
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
love new kuerig
on February 8, 2015
Posted by: Jo on the go
from Neenah, WI
Have had Kuerigs for several years. This is my fifth, counting the Rivo I got for Christmas. Great quality, durable, and easy to use. I would have like dto use my old k cups, but I can give them to my brother.
Pros: Brews quickly, Easy to use, Multiple Settings, Large Pot
Cons: Can't Use Old K Cups, Can't Use My Own Coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com