Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
4
#HelloKeurig
on September 7, 2014
Posted by: Alex
from Norfolk, VA
Verified Purchase:No
I used to have one of the base model Keurigs, but it was about two years old. It was starting to not function as well, so I was SO happy when I was contacted by Keurig to review this product. I absolutely love the functionality of the Keurig 2.0. The display is beautiful, and so easy to use with the touch screen. I love that there are so many more choices of cup size and brew strength. The addition of a carafe is a great idea. There were so many times in the past when we would have company over, and would have to make a whole pack of kcups. With a carafe it will make it so much easier to serve guests. The only negative thing that I have to say is that none of my older kcups will work in this new machine. I didn't expect off brand pods to work, or even refillable ones, but even kcup brand pods don't work if they are older. That is the only reason I didn't give it a full 5 star score. *I received my Keurig free from Influenster for testing and review purposes.
Pros: Pleasing Aroma, Exceptional/Interesting Flavor, Pleasing Roast, Easy to use
Cons: K Cup Choices
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
keurig 2.0
on September 8, 2014
Posted by: eva
from massillon, ohio
Will only work with keurig k-cups and will not work with refillable pods.
Pros: Love The Size Options
Cons: Only Works With Keurig Kc
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Taking the Good with the Bad
on September 8, 2014
Posted by: Early Riser
from New York,NY
Verified Purchase:No
I got this product from " Influenster" before it hit shelves to rate this product , however I will not be bias in my review. Perks: Carafe feature allows you to decided how many cups to brew singles lets you decide how many oz digital with the autobrew feature hot water on demand Cons: alot of the old pods- even keurig specific dont register I got this as a freebie so I can't really complain about having to purchase new pods. I also wasn't happy that all the coffee included seemed to be decaf! All in all you have to take the perks where you can
Pros: Attractive Mouthfeel/Body, Pleasing Aroma
Cons: Roasted Too Light
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Lovin' My K550
on September 9, 2014
Posted by: Crazy Love Mommy
from Minneapolis,MN
I recieved this brewer from Influenster as a tester. I love the brewer and all of it's options. The one thing I don't like is that you can only use Keurig cups and that can be expensive. We drink organic coffee and love using the My K Cup in our other Keurig brewer and hope they come out with another product like this for use in the 2.0 brewers.
Pros: Large Water Resivior, 10 Brew Options
Cons: Can't Use Off Brands
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
'Very Nice Upgrade
on September 11, 2014
Posted by: Pat from Syracuse
from Syracuse, NY (coffee drinking capital)
Love this new brewer, as for the only using the new K-Cups, that is not really an issue, for those who complain about not being to use their old k-cups maybe they should look at the expiration dates, they are probably expired anyways. I only used the "do it yourself" k cup once, and found it a pain to clean and not worth it. The hot water (6 oz) on demand is great for instant soup. Still waiting for the Carafe packs to appear in the grocery store.. I am sure they will be coming.
Pros: Attractive Mouthfeel/Body, Large water tank, Hot Water On Demand, Quiet
Cons: No Clock Display Woff
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
NO MY K CUP?!?!?
on September 12, 2014
Posted by: nalsaslan
from Minneapolis, MN
Verified Purchase:No
I am so bummed about this coffee maker. Despite it having a beautiful design and cool electronics...all of that is overshadowed by the fact that I can't use a My K Cup wit it and it's largest single cup brew is 10 oz. These are huge deal breakers for me, and unless Keurig and remedy this, it is going back to the store. So disappointed!
Cons: 10oz Is The Largest Brew, Can't use my K cup
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
2.0 Means Improved
on September 19, 2014
Posted by: dansb
from Mmishawaka IN
Having owned several Keurig's over the past several years, 2.0 seems to be improved, quieter, faster fill, nice interactive color screen. DRM not an issue. "Machiney" after taste for the first several cups. I think it is a more solid feel with lots of nice updates.
Cons: Unpleasant Aftertaste, Thin Or Watery Mouthfeel/Body
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome product.
on September 19, 2014
Posted by: Karla
from Philadelphia, PA
Love this product! I have two versions of older Keurigs and this one blows the others out of the water. It is much quieter than any other brewer and is so much more convenient. The 2.0 features a touch screen that you can use to select the amount of coffee, strength, and even to customize the machine. The most convenient part is that this brewer features the ability to make an entire "Karafe" of coffee instead of just single cups of coffee. I would absolutely recommend this to friends/family and it makes a great gift too.
Pros: Easy to use, Exceptional/Interesting Flavor, Pleasing Roast, Smooth Taste, Quiet
I would recommend this to a friend!
Written by a customer while visiting keurig.com