Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
5
Top line of all brewers - love it
on August 28, 2014
Posted by: AnneM
from Cleveland, OH
This brewer is what I was waiting for all these years I am using Keurig brewers and their coffee. It offers carafe coffee from 1 all the way to 5 cups per carafe, cups all sizes from 4 to 16 oz. I do not understand why someone said she can't make 12 oz anymore, that is simply not true. I love that I can program my carafe to my coffee in advance and it is ready when I get up in the morning. I love the nightlight, the options of changing the color of the light in the reservoir and the wallpaper feature. This brewer is nice and quiet while it is heating up, the pump is nice and quiet as well. My very first Keurig used to wake the entire house, this one will not. My first try was a cup of iced tea, came out perfect in the size I wanted it, 6 oz in a Keurig tumbler full with ice. There is one minor little thing: the Keurig tumbler does fit only when I remove the drip tray, it's missing just a tiny bit and it would fit. But there is a tumbler available that will fit, and I just ordered it today. I don't mind buying only Keurig certified k-cups, I always did anyways. And the fact that you can't use your My-cup doesn't bother me at all, I never liked that feature anyways. And that other review stating all k-cups purchased before July 2014 would not work is not true either. I have k-cups I purchased in March 2014, and they work. Just make sure they have the "Keurig brewed" printed on the rim of the foil lid. My over all review is: this is the best of the best."
Pros: Attractive Mouthfeel/Body
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome!
on September 2, 2014
Posted by: Alyssa
from CT
Verified Purchase:No
I use this for everyday with single cups for myself or used the karafe for my family. I love it so far!!
Pros: Smooth Taste, Pleasing Aroma, Not Bitter, Attractive Mouthfeel/Body, Exceptional/Interesting Flavor, Balanced Acidity, Pleasing Roast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I love this machine!
on September 2, 2014
Posted by: Tori
from Amelia, Virginia
Verified Purchase:No
I have always loved Keurig, and the fact that I was able to get the 2.0 is amazing! I love the touch screen and how I can preset my coffee to when it starts brewing. I coffee pot is the perfect add on and especially since I can attach it to the machine. I have options on how strong to make the coffee or not and all the different flavors are amazing. I am actually drinking a cup as I am writing. Thanks to influenster I am able to have this product for FREE! and I am so happy I was chosen to receive it!
Pros: Balanced Acidity, Attractive Mouthfeel/Body, Not Bitter, Exceptional/Interesting Flavor, Smooth Taste, Pleasing Roast, Pleasing Aroma
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
best thing ever until...
on September 3, 2014
Posted by: ericarhae
from dayton ohio
I received my brewer for testing purposes from influenster and at first it seemed like the best thing in the world I tested 3 different kinds of cups and it worked perfectly then today I decided to test the rest and I cant use my cups that i just bought for my mini a few weeks ago it really makes me mad if i bought this id return it but since it was free ill keep it but i still have to use my keurig mini plus if i want to make the majority of my coffee and cocoa im not really happy keurig is making what should be easy really difficult i would recommend this to someone who doesn't have one yet but if you have one you should probably keep the old one
Pros: Its Pretty, Cup Or Carafe Choice, Large reservoir
Cons: Pours Slow, Takes Forever To Preheat, Cant Use Old K Cups, Its Huge
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Too much technology.
on September 5, 2014
Posted by: Precisely Mine
from Ohio
*I received this product free from Influenster for testing and review purposes.* I love the sleek, modern design of the Keurig 2.0 and I love several of the features as well. It's easy to set up and use. I love the clock feature and the automatic shutoff feature. I however was very disappointed in the 2.0 Brewing Technology. The Keurig 2.0 is only compatible with certain K-Cups and I have found that the Keurig brand K-Cups are the most expensive. It doesn't fit my reusable cup so that I can brew my own coffee and remain environmentally friendly. I was initially thinking this would be a good fit for the office because of the carafe but now I'm not so sure as it would get pricey only buying the Keurig brand K-Cups.
Pros: Clocktimer, Great Display, Clock And Timer, Sleek design
Cons: Compatibility
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
EASY FIX
on September 7, 2014
Posted by: Stick it to the man
from Tracy, CA
Verified Purchase:No
Just cut out the top of the new k cup and insert it in with your old k cup. letter side facing up.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Latest and Greatest!
on September 7, 2014
Posted by: Em "I need coffee to function"
from Cincinnati, OH
I use the product daily, the touchscreen is very easy to use, set up was simple, and I love the night light option for my kitchen. Only downfall to this device is that my old Keurig could brew off brand kcups and a refillable cup, but now you cannot do so. There is a sensor on the upper lid that scans each cup to make sure that it is 'Keurig Brewed". I am a college student and can't afford a pack of 12 coffee cups for $11... If you like to save money with the kcups, I recommend keeping the Keurig you currently have or buying an older model.
Pros: Smooth Taste, Attractive Mouthfeel/Body, Pleasing Roast, Easy To Navigate, Pleasing Aroma, Not Bitter
Cons: Can't Brew Off Brand Kcup
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Wish I would of Read it here first
on September 7, 2014
Posted by: Nighteyes
from Work
I wish I would have read the comment section first. I bought the 2.0 for my office and was disappointed. I tried to use the K-Cups I already have and they won't work. And I had tried to find out the cup sizes (I like the 12oz) but only saw that there were 5 sizes, so I figured I was good, didn't realize teh pot was counted as a size, so I can only get 10oz at one time. Good thing I still have the other maker at home.
Cons: Can't Use Old K-cups
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com