Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
5
Can't live without it
on February 8, 2015
Posted by: Frank Donato
from Watertown, NY
Verified Purchase:No
My whole family uses it all day. Everybody can have their favorite, you don't have brew a whole pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
5 stars
on February 8, 2015
Posted by: CoffeeBean
from Dallas, TX
Verified Purchase:No
It's an amazing system. The coffee is brewed really hot, and the selection is amazing. The *only* downside is that some of my travel tumblers are too tall for the system. Other than that, it's perfect.
Pros: Easy to use, Multiple Settings, Stylish, Brews quickly
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Very good product for small offices
on February 8, 2015
Posted by: David C.
from Laplace, La
Verified Purchase:No
Brews a great cup and Pot of Coffee with consistent flavor. Only problem when it says it is ready it still drips. I would recommend this for any small retailer.
Pros: Easy to use, Large Pot, Durable Easy To Clean
Cons: After Brewing Drips, Continues to drip
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Not up to expectations
on February 8, 2015
Posted by: Cas
from Somerset, WI
Verified Purchase:No
Works well for individual cups of coffee. Clogs easily if using flavored or chocolate. Karafes don't always fill to level requested. May have to run through cartridge twice to get total of 4-5 cups even though proper size was selected. Then may work perfectly with next pot.
Pros: Easy to use, Large Pot, Brews quickly
Cons: Clogs easily, Erratic Fill Levels, Unpredictable Results
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello there,
If your brewer is not brewing the full amount selected, it may need to be descaled. You can find descaling video instructions here: http://krg.bz/1an2UjR. If you still have problems after that, please contact Customer Care at 866-901-2739 and they'd be happy to assist.
If your brewer is not brewing the full amount selected, it may need to be descaled. You can find descaling video instructions here: http://krg.bz/1an2UjR. If you still have problems after that, please contact Customer Care at 866-901-2739 and they'd be happy to assist.
Written by a customer while visiting keurig.com
Customer Rating
4
My Favorite Brewer So Far
on February 8, 2015
Posted by: Chad P
from New Jersey
Verified Purchase:No
This is the 4th Keurig brewer I've owned and my favorite one so far. The large reservoir is perfect for brunch with the family on the weekends. I dig the carafe cups, but wish I could find them in more local store right now. Thanks, Keurig, for the free packs for this review
Pros: Large Pot, Multiple Settings, Easy to use
Cons: Small Pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
The Machine That Makes your life easier.
on February 8, 2015
Posted by: Coffeelover123
from Warren CT
Verified Purchase:No
We love our Keurig 2.0!! It's made it easy to get a cup of coffee in the morning without the wait. When we have friends over, we just pop in a K Karafe pack. Are family uses it everyday. Only thing is, the first cup of coffee is not that hot. The second cup is fine. Overall, our family is very very satisfied with our Keurig. Thanks, Keurig, for the free packs for this review!!!
Pros: Easy to clean, Brews quickly, Large Pot, Durable, Easy to use, Multiple Settings
Cons: Coffee Doesn't Stay Hot, Loud
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
So excited for that first cup!
on February 8, 2015
Posted by: TuffCooky
from Massapequa Park, NY
Verified Purchase:No
The multiple features make brewing a cup of coffee so easy. The first cup is just as good as the next. The simplicity of the settings make it worry-free and convenient for any user.
Pros: Multiple Settings, Brews quickly, Easy to use, Large Pot, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Nice Upgrade
on February 8, 2015
Posted by: Anonymous
from Lancaster, Pa
Verified Purchase:No
This is a great choice for those who brew for some or brew for 1. I would recommend this to friends.
Pros: Multiple Settings, Easy to clean, Brews quickly, Easy to use, Durable
Cons: Proprietary K-cups
I would recommend this to a friend!
Written by a customer while visiting keurig.com