Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
4
My First Day
on February 3, 2015
Posted by: Flemons
from Sacramento
Verified Purchase:No
It doesnt have the "travel mug" setting. I used that everyday. I couldnt figure out how to put the filter in and coulnd find it in that big pack of information given. But i like the style and most of all, which was a deciding factor, is that i can purchase the K cups virtually anywhere. Which i couldnt do with my Vue cup machine.
Pros: Easy to use, Large Pot, Multiple Settings, Stylish
Cons: Long Brew Time, Limited Features, Coffee Doesn't Stay Hot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
love this product
on February 3, 2015
Posted by: Terry
from The Villages Florida
Verified Purchase:No
We use ours everyday. Usually we use the single pack in order to enjoy what we specifically like.
Pros: Brews quickly, Durable, Stylish, Easy to use, Easy to clean, Multiple Settings, Large Pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Best Keurig Yet!
on February 3, 2015
Posted by: SknnyKnnys
from Maryland
Verified Purchase:No
This is the best Keurig we have owned yet and we have owned several. Love having the options to use K or V Cups in the brewer. The touch screen is also a plus but could use some improvements re: response and sensitivity. Keep up the good work Keurig! Oh and thank, Keurig, for the free packs for this review!
Pros: Multiple Settings, Stylish, Large Pot
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Best One Yet!
on February 3, 2015
Posted by: SknnyKnnys
from MD
Verified Purchase:No
This is the best Keurig yet and we have owned several. Love the ability to be able to use K and V Cups. The touch screen is nice but could use some upates. Thanks, Keurig, for the free packs for this review!
Pros: Durable, Stylish, Large Pot
Cons: HARD TO CLEAN, Limited Features, Long Brew Time
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
3rd Gen. Keurig fan becomes 2.0 hater
on February 3, 2015
Posted by: Dream Pixie
from Elizabethtown, KY
Verified Purchase:No
Traded up to the 2.0 in September 2014 & gave My mother my beloved K65. Have owned a mini, two 45s, a 65 & now this 2.0. I read the reviews and the hacks before making my decision. i now find there was some vital missing information 1. You must remain with the brewer, holding your finger on the button the entire time, to receive a mere 6 oz. of hot water for tea. 6 OUNCES! Then, often the brewer has to go through its reheating process before you can obtain another 6 ounces. Forget multi-tasking; you're gonna be standing there the entire time wishing you had just put the kettle on... 2. Until calling the company today, my brewer never stayed on when first touching the power button. I ALWAYS have to come back and touch the screen a second time to power it on. It turns on and promptly turns itself back off. After disabling the energy-saver and the auto-off features, it now stays on when I touch it the first time. What is the point of having these features if you can't use them? 3. As mentioned by others, size selection leaves something to be desired, but I read there may be a hack for that. I prefer to grind my own choice of coffee and brew fresh each time. I am having more fun using my aero press than I am getting a cup of joe from my Keurig. My second preference is k cups from Marley Coffee. Best coffee I've gotten from any brewer. Epilogue: I'd take my K65 back in a heartbeat, but sadly, my mother gave it away. She thought it was broke and didn't wait for me to troubleshoot it. I cried (quietly, and by myself; you don't guilt your mother).
Cons: Limited Features, Long Brew Time
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hi Dream Pixie, The My K-Cup accessory and other reusable filters are not compatible with Keurig 2.0 Brewing Technology because the brewer has no way of determining what beverage is being used or how much coffee is being added, and therefore cannot adjust to factors such as brew strength and amount of water, which could represent a safety concern. Because of this, the system will not brew unlicensed packs. To ease the transition to 2.0, please call our Customer Care team at 866-901-2739. For other issue with your brewer Please contact our Customer Care team at 866-901-2739 so that we can help troubleshoot your brewer.
Written by a customer while visiting keurig.com
Customer Rating
5
love it
on February 3, 2015
Posted by: Anonymous
from Stillwater, Ok
Verified Purchase:No
I received this as a replacement for my older Keurig. I have to say the customer service was great and we had some issues getting the new brewer sent, took about 3 wks. But we finally got it and I love it! I use it everyday!
Pros: Stylish, Multiple Settings, Easy to clean, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Most advanced brewer
on February 3, 2015
Posted by: Scarlet
from Longmont CO
Verified Purchase:No
This is the most advance coffee brewer todate. It taste great and much better than any other on the market as of right now. It also tell you when to maitain things like replace the water filter. and also when to descale the brewer. Would buy again and again.
Pros: Stylish, Easy to clean, Brews quickly, Multiple Settings, Easy to use, Greatest Tasteing Coffee
Cons: Can Only Use Keurig Coffe
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
SUPER Product
on February 3, 2015
Posted by: bouncy barb
from Virginia Beach, VA
Verified Purchase:No
We didn't realize how easy and good coffee could be made until we got our Keurig. The Keurig makes it so easy and quick to have a great cup of coffee. We have been able to sample several different coffees because the K-cup means not making a full pot. Thanks, Keurig, for the free packs for this review.
Pros: Easy to use, Large Pot, Easy to clean, Multiple Settings, Stylish, Brews quickly
I would recommend this to a friend!
Written by a customer while visiting keurig.com