Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
3
Must wait several min between single cup
on January 19, 2015
Posted by: KMH
from Los Angeles, CA
Verified Purchase:No
We often have several people who want different types of coffee. You must wait 3 to 5 min between cups or it gets confused and doesn't use enough water. This is BAD!
Pros: Easy to use, Easy to clean, Nice Look, Large Pot, Brews quickly
Cons: Wait Time Between Single, Coffee Doesn't Stay Hot
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hi there, Hope this helps you out .The most common reason that the Keurig 2.0 system will not brew or will brew short cups is a clogged needle. Please view the “Cleaning Your Keurig 2.0 Brewer Needles” video at http://krg.bz/1BlgaUz to learn how to unclog the needle. Your brewer may also need to be descaled. You can find descaling video instructions herehttp://krg.bz/1zwyMQ9. If you continue to have issues with your brewer, please call our Customer Service: 866-901-2739.
Keurig Care
Keurig Care
Written by a customer while visiting keurig.com
Customer Rating
4
2.0 brewer 550
on January 20, 2015
Posted by: Nonni of 5
from San Carlos, CA
Verified Purchase:No
I use my brewer everyday. The carafe feature is great for more than one person. Like having the option of single or carafe.
Pros: Ability To Brew A Pot, Large Pot, Easy to use, Brews quickly
Cons: Not Enough Carafe Brands
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
A GREAT brewing system
on January 20, 2015
Posted by: Joni the coffee drinker
from Satellite beach FL.
Verified Purchase:No
this is my favorite gift, I have had 2 other keurigs this one fills my needs with the carafe.
Pros: Large Pot, Love The Amount Of Water, 3 Cup Size Is Great, Stylish, Multiple Settings, Durable
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Love mine
on January 20, 2015
Posted by: queenbee72
from youngwood pa
Verified Purchase:No
I love mine , we purchased it when it was released, first one had a problem called Keurig they immediately took care of it and sent new one. I wish they permit you to use the special kcup in which you could grind your own coffee for.
Pros: Stylish, Easy to clean, Multiple Settings, Easy to use, Large Pot
Cons: Long Brew Time, Loud
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Love this machine!
on January 20, 2015
Posted by: Stacey
from Hermiston, OR
Verified Purchase:No
I use this everyday. My only wish is that it came with a thermal carafe, but will be purchasing that soon!
Pros: Brews quickly, Easy to clean, Easy to use, Stylish, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Love my Keurig
on January 20, 2015
Posted by: Capricorn
from Lakewood, WA
Verified Purchase:No
I like the variety of k-cups. I really like the Cafe Escapes Chai Latte. Having the ability to have a cup of coffee early in the morning or late at night is great. I really love my Keurig
Pros: Brews quickly, Easy to clean, Durable, Customer service is great
Cons: None At This Time
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Too advanced
on January 20, 2015
Posted by: janina2015
from Ambridge, PA
Verified Purchase:No
You can't use your own coffe and K-cup filter, this is very bad if you drink a lot of coffe. I can't afford to buy all those K-cups. Am on a limited income and you need to make a filter that will use my own coffee.
Pros: Durable, Brews quickly, Easy to clean, Easy to use
Cons: With Your Own Filter, Limited Features, Coffee Doesn't Stay Hot, Small Pot, I Not Able To Use Coffee
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Loved it til it broke
on January 20, 2015
Posted by: Anonymous
from Milford, MA
Verified Purchase:No
I Absolutely LOVED my new Keurig and told all my friends about it. Then after less than two months the internal pump is having an issue and it is just spitting out my rewed coffee very slowly. Very unhappy now.
Pros: Easy to use, Brews quickly, Multiple Settings
Cons: Internal Pump Not Working
I would recommend this to a friend!
Written by a customer while visiting keurig.com