Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
4
LOVE My Keurig 2.0!
on September 23, 2014
Posted by: Nicole R
from Sebastian, FL
I received my Keurig 2.0 free from Influenster and Keurig to test and review it. I was not compensated for giving a positive review, I'm doing that on my own because I love it that much! The 2.0 is beautiful. I'm a sucker for aesthetics and don't like having a bunch of clutter on my countertops. We have the first Keurig, and while it isn't an eyesore, it's definitely not as sexy as the 2.0. It has, unfortunatey, gotten pushed to the side by it's newer, better looking, more snazzy counterpart. Here's what I love: looks (the color of the water light is beautiful, and you can change it! you can also customize the background on the touch screen ... my husband has chosen the carbon fiber background), ease of brewing (the kcups sit into the machine, instead of jutting out like the old one), water capacity, karafe Cons: We can't use our old kcups (of which we have about a billion) Lastly, the karafe is great --- I received the 2.0 when my inlaws were visiting, so it was nice to have the option to brew multiple cups at once.
Pros: Attractive Mouthfeel/Body, Pleasing Aroma
Cons: Can't Use Old K Cups
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Super Cool! Great product!
on September 23, 2014
Posted by: Cali Julz
from So Cal, CA
The new Keurig 2.0 coffee carafe is the most amazing feature offered. I'm able to brew for friends and we can all enjoy at the same time. Some other cool features include customizable wallpaper, changeable reservoir water light and programmable on and off settings. I received this product free from Influenster for testing and review purposes.
Pros: Easy to use, Touch Screen, High Quality, Pleasing Roast, Customizable, Touch Creen, Smooth Taste, Pleasing Aroma
Cons: Can't Use Reusable Kcups, Needs New Kcups
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Somewhat Disappointed...
on September 23, 2014
Posted by: Kelsey
from Santa Rosa, CA
I really, really want to give this machine a better rating, but just keep finding things that I don't like. I got this as a gift from Influenster for testing and reviewing purposes and I hate to look a gift-horse in the mouth... but I have to keep it honest. First of all, I have to complain about the fact that getting hot water from the machine is extremely difficult. The machine will only dispense 6oz and sometimes it stops after 2 or so for no reason. I know this is totally lazy of me, but you also have to hold the button down to get hot water whereas my old machine would let me dispense hot water simply by hitting "brew" and not using a K-Cup. Which leads me to my biggest gripe. This machine only takes "special" K-Cups. Not only do I have tons of K-Cups that are going to waste now because the machine can't "read" them, but my reusable K-Cup no longer has a purpose and I can't enjoy my favorite coffee that can't be found in a K-Cup. I love my usable cup and the fact that it's easier on the environment, and it allows me to enjoy any kind of coffee that I want in a Keurig. It seems that many people are experiencing the same issue and it seems silly to me that K-Cups must be purchased specifically for the machine now. I do have to admit that I love the Carafe feature, but with all of the other problems I would rather just use my french press or coffee maker. Keurig 2.0, I really wanted to love you, but can't just quite yet.
Cons: Not Enough Flavor
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Keurig 2.0
on September 23, 2014
Posted by: mcottingham85
from Cincinnati, OH
I got the awesome chance from Influenster to try out the new Keurig 2.0 for free. There are a lot of great things about this coffee maker. I love being able to make one cup at a time. With this machine you can choose to make one cup or a pot of coffee. I absolutely love that. You can set a timer , so that your coffee is ready for you when you wake up. With the 2.0 you can only use certain K-cups. The K-cups have to have a white ring around the outside to work. When you are at the store you have to choose one that has the Keurig seal on the outside. I don't like this because my favorite brand isn't one of these. This is still great to have. It is a great machine. If you love coffee like I do, then I think that you would love the Keurig 2.0.
Pros: Attractive Mouthfeel/Body, Pleasing Roast, Pleasing Aroma, Makes A Carafe, Exceptional/Interesting Flavor
Cons: Only Use Certain Brands
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Some good, some bad
on September 24, 2014
Posted by: Momof4atPeace
from Soutyh Alabama
I received this 2.0 brewer complimentary for review purposes. It brews a great cup of coffee. The carafe option is very handy & lowers the per-cup cost. However, I don't like that I can't use refillable k cups anymore. There is also a VERY limited selection of carafe cups, and the only bold one is currently out of stock. So I can't even use the carafe right now. Love the touch screen, the wallpaper options & reservoir lighting options, as well as the larger water reservoir. They REALLY need more carafe options & need to make compatible refillable k cups for the 2.0.
Pros: Easy
Cons: Hard To Find Carafe Varie
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Great for its purpose
on September 24, 2014
Posted by: Mic
from Florida
I love to brew and make great coffee drinks at home. I have always been hesitant of Kuerig. I like it. It is a great product for people who are especially busy and enjoy convenience. I personally still prefer a slowly brewed pot of coffee. I recieved this product free from Influenster for testing and review purposes.
Pros: Pleasing Aroma, Attractive Mouthfeel/Body
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Caffeine addicts will love this!
on September 25, 2014
Posted by: trsdpe
from Los Angeles, CA
This Keurig Model is awesome. I had an older model and the biggest pain was not being to brew a carafe whenever I had guests over. This Keurig solves that problem! I can now brew a carafe for guests (or all to myself) instead of only being restricted to brew a cup at a time. The large k-cups are such a convenience. Its design is so sleek and the touch screen is so neat. Its high-tech looking, but user friendly. Being able to go back and forth between a single cup and carafe is incredible. Highly recommend! *I was given this product as a gift or otherwise compensated in exchange for writing this review.
Pros: Touch Screen, Attractive Mouthfeel/Body, More Than One Cup, Sleek design
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Quick cup of coffee
on October 30, 2014
Posted by: Alicia Always on the go
from Tampa, FL
I love to use it for the iced coffee and tea. I just don't like that there are some that have the keurig symbol on the k-cup box, but it still does not work with the keurig. Otherwise it is pretty convenient and easy to use. I overall like it alot. I received mine free compliments of influenster!
Pros: Easy to use, Stylish, Durable, Multiple Settings, Accommodates All Cup Sizes
Cons: HARD TO CLEAN, Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com