Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
5
I said I'd never LOVE a Keurig...
on September 11, 2014
Posted by: Nurses Love Coffee
from Pinehurst, NC
I always said I'd never have a Keurig. I simply don't drink coffee one cup at a time. I like it by the carafe. So when Influenster added me to the free list I was skeptical. When my machine arrived I excitedly set it up. It didn't work. I called Keurig - their service was wonderful. After about 30 minutes of troubleshooting they determined the machine was broken and immediately sent me a new one. I sent the old one back (they paid for it) So again, as I waited, I was skeptical. Then it arrived. I plugged it in a started playing with it. The features were so fun! Touch screen coffee! An automatic night light with fun colors, WALLPAPER on the screen! We all loved it. I was hesitant but I tried it again, when that coffee started brewing my heart was happy! The coffee lover in me was so very excited. So now here I am, a happy and proud Keurig 2.0 owner and I am telling everyone I know about it! On instagram I started my own hashtag to document my 2.0: #KendrasFreeKeurig Now I can have a carafe in the morning and a cup in the afternoon! Good job, Keurig! My only hope is that the refillable K Cup packs will be compatible with this machine. Being environmentally cautious, and I'd like to be able to use my favorite coffee with the machine. Thank you, Keurig for a quality product!
Pros: Balanced Acidity, Exceptional/Interesting Flavor, Add It To Your Wish List, Fun, Attractive Mouthfeel/Body, Not Bitter, Smooth Taste, Pleasing Roast, Customer service is great, Pretty, Easy to use, Sexy, Pleasing Aroma, Great company, Nurses Love Coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
No more fighting over the first cup!
on September 11, 2014
Posted by: RachelW
from Tucson, AZ
With the Keurig 2.0, my husband and I no longer fight over the first cup of morning coffee! The carafe brews 3-4 perfect cups at a time. Large water reservoir means less time refilling water. This is my third Keurig and so far my favorite! *I was provided the Keurig 2.0 for free from Influenster for reviewing purposes. #HelloKeurig
Pros: Brews 3-4 Cups At Once, Convenient, Easy to use
Cons: Only Uses Kcups
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Coffee One Cup At A Time
on September 11, 2014
Posted by: New Jersey Cynthia
from North Bergen NJ
Makes a nice strong cup of coffee. Be nice if the whole carafe was FULL of coffee not just a few cups. only uses special coffee pods ,not what I have a ton of .I received this product free from Influenster for testing and review purposes.
Pros: Attractive Mouthfeel/Body, Pleasing Aroma
Cons: Must Use Special Pods
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Amazing Upgrade
on September 11, 2014
Posted by: MsTonya71
from Gainesville, FL
One of the best features of the 2.0 is the ability to brew a single cup or a carafe. To brew a carafe the drip pan is removed and it snuggles right up to the brewer. Brew with the top on the carafe to keep the contents hot. As an original Keurig owner I like the new design and the touchscreen features. It allows you to set times for the back-lighting to turn off and on. It has a feature to go into power save mode when not in use. But best of all I can set it up to 24hrs in advance to start my brew so that my coffee is ready when I get up. There is also an option to get 6oz cup of hot water from the brewer without having a K-cup in place, and it had a water filter! My only problem was getting the filter in place. It was a little hard to separate and place the filter into the holder. I thought I was going to break it but I didn't. A nice added feature is you can program the wallpaper (16 option to choose from) on the display and the lighting in the water reservoir to light up one of four colors to give your 2.0 your own personal touch. I received this product free from Influenster for testing and review purposes.
Pros: Attractive Mouthfeel/Body, Great Design, Pleasing Aroma, 24 Hr Advance Prgramming, Smooth Taste, Fast brewing, Pleasing Roast, Balanced Acidity, Exceptional/Interesting Flavor, Not Bitter
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Hot Beverages on a New Level
on September 11, 2014
Posted by: Terra8589
from McComb,MS
This is a really great Brewer. I love that you can brew more than a cup at a time with the new Carafe packs. The only thing that I do not like is that if you do brew a Carafe you wont be able to keep it warm unless you are using it right then. But that is not a big deal since you can just brew a k cup instead. Another thing is only being able to use Keurig brand k cups.I really do not mind but that may be a slight disadvantage for some people that already had a lot of k cups stocked up. I love the new technology and customization of the Keurig 2.0. I like to decorate my kitchen depending on the season and/or holiday. So the different wallpapers and Reservoir lights are very fun to play with. The brew time is super fast for both the k-cup and Carafe. Also as soon as the K cup or Carfare cools I remove it and just run hot to help with keeping it clean as possible. I received this product free from Influenster for testing and review purposes.
Pros: Easy, Can Brew A Carafe, Attractive Mouthfeel/Body, Convenient
Cons: Nothing To Warm Carafe
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
First Keurig and I love it!
on September 11, 2014
Posted by: PizzaLover
from Portland, OR
I received this product free from Influenster to test, and I was more than excite to get it in the mail! I had heard shaky reviews that a lot of K Cups didn't work, but all of mine have so far so I am very pleased! It is quick to use, super convenient, and helps me save time in the morning before I leave for work :)
Pros: Exceptional/Interesting Flavor, Pleasing Aroma, Convenient, Quick
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
yum
on September 11, 2014
Posted by: ritapita
from Bayside,NY
I love this keurig machine! It's easy to use and quick too! I love the fact that I can make a cup of coffee in two minutes. I have no issues with the machine yet as far as I know.
Pros: Pleasing Aroma, Balanced Acidity, Attractive Mouthfeel/Body, Exceptional/Interesting Flavor, Smooth Taste
Cons: Roasted Too Light
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig
on September 12, 2014
Posted by: Coffeelover
from Nashville, TN
This product is amazing! Saves time and has got to be the best model yet!
Pros: Not Bitter, Attractive Mouthfeel/Body, Smooth Taste, Pleasing Aroma, Pleasing Roast, Exceptional/Interesting Flavor
I would recommend this to a friend!
Written by a customer while visiting keurig.com