Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
4
Love this new brewing system!
on September 9, 2014
Posted by: Lauren
from Searcy, AR
I recieved this product free/complimentary from influenster.com for testing and reviewing purposes. I absolutely love this new system! I had a one cup brewing system, which included many cons, such as only being able to brew one cup at a time, and the amount of time it took to make more than one cup. I also really enjoy being able to brew a whole carafe, which serves up to four cups of coffee at a time! This system also heats up well; my coffee has been hot every single time! I also enjoy all of the extra features this brewer offers such as the programmable clock, the ability to set scheduled brewing times, background and water chamber color options, and more! The ONLY downfall I can find with this sytem is the fact that you can ONLY use Keurig brand name K-cups.. which means no more vanilla Starbucks kcups... (for now!).. Overall I am very please with this system and am excited to be able to use it!
Pros: Pleasing Roast, Can Brew Up To Four Cups, Easy to use, Attractive Mouthfeel/Body
Cons: Cannot Use Reusable Cups, Can Only Use Keurig Cups
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
So convenient and easy to use
on September 9, 2014
Posted by: askaway
from harrisburg, pa
Verified Purchase:No
I received this from Influenster in exchange for my honest opinion. I am so impressed with the keurig 2.0 . THe digital display is fantastic and easy to read. The 2.0 is very convenient and quick which is perfect for me since I'm always in a rush in the morning. it's so easy to use and to maintain. I love that i have options like either a cup of coffee or a carafe. no matter what i use in it it always comes out so fresh and tasty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Good, But Limited
on September 9, 2014
Posted by: Charis the Coffee Addict
from Puyallup, WA
Verified Purchase:No
The machine is beautiful, and so far brews my coffee with the same level of quality as the previous 2 models I've owned. The carafe option to brew between 2-4 cups is a great idea, for situations where you have a guest or 4 and don't want to wait to brew 4 individual cups of coffee. I think the additional features (bells and whistles) such as choosing a screen saver, the different color selection for the water reservoir are fun, but unnecessary. The DRM style restrictions on the 'authorized k-cup' brands is disappointing along with no reusable filter (as of yet). My family and I enjoy several of the 'authorized' brands, but I also enjoy a few others outside of the k-cup styles that we switch around with, and these will not be permitted to brew in this machine. Continued use of the 2.0 will depend on how affordable the 'authorized' k-cups stay. This limitation will probably not affect me too much, again depending on affordability, but it's my opinion that this will hinder Keurig's image and ability to reach a broader consumer base, particularly those who do not purchase 'authorized k-cup' brands, and will either choose an older model, or switch to a different personal brewing system brand. And while I will recommend the Keurig brand based on my experience with the previous models, when recommending the new 2.0, I will definitely make sure my listener knows about the restrictions to the coffee selections.
Pros: Pleasing Roast, One Cup Brewing, Balanced Acidity, Pleasing Aroma, Brews quickly, Smooth Taste, No Reusable Coffee Filter, Carafe Option For 2-4cups, Attractive Mouthfeel/Body, Exceptional/Interesting Flavor, Not Bitter
Cons: No reusable coffee filter, Unnecessary Features, Limits Coffee Options
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Beautiful new addition to my kitchen
on September 9, 2014
Posted by: jsmiller
from San Francisco
I received the Keurig 2.0 for review and testing purposes from Influenster. I really like the look and feel of the new machine. I was able to replace an old Keurig that belonged to my roommate and could only do single use dispensing. The large water storage and water filtering is a really nice new feature. I also like the touch screen which makes it easier to brew. I'm not a huge coffee drinker and primarily would use this for hot water dispensing. That's where the star fell off the grid. While I love my Keurig, the hot water dispensing feature is really hard to use and doesn't dispense much water. It says 6 oz of water is supposed to come out but not nearly that amount.
Pros: Attractive Mouthfeel/Body, Pleasing Aroma, Exceptional/Interesting Flavor, Touch Screen, Smooth Taste
Cons: Hot Water Dispenser
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE the new additions!
on September 8, 2014
Posted by: JR
from ND
Verified Purchase:No
I received my 2.0 Keurig from Influenster for free to review. I already have an original Keurig which I LOVE. I love this one even more. It has a pot setting which is perfect for my family, especially when I am brewing lemonade over ice (so delicious), but also an entire pot of hot chocolate is perfect! I also love that I can control the cups by ounces because with the old Keurig I never knew how large my cup was going to be until I tried it out. I love the light for mornings I am up before anyone else, and I also love the added clock! The ONLY drawback (and really it is not a drawback for me), is it will only take original K-cups. Since I generally find mine cheapest here on keurig.com it has not been a real problem, except for the k-cups that are older that I still had, which I just brought to the office.
Pros: Sleek Styling, Exceptional/Interesting Flavor, Pleasing Aroma
Cons: Cannot Use Old K-cups
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great idea for coffee lovers
on September 9, 2014
Posted by: Dee
from Camarillo Ca.
I recieved the Keurig 2.0 550 to for free from Influenster to test and try out and review.I love the fact that you can have hot water on demand for tea or hot chocolate. I like that the coffee maker can brew 4 cups of coffee at a time. I love the touch screen and there are many options you can change the color. Hate that you can only use keurig cups.and it's was hard for me to understand how to set up the coffee maker. this is my first keurig product.But the coffee taste wonderful!
Pros: Attractive Mouthfeel/Body, Pleasing Roast, Exceptional/Interesting Flavor, Not Bitter, Pleasing Aroma, Balanced Acidity, Smooth Taste
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig has done it again!
on September 9, 2014
Posted by: Stefani
from Olympia, WA
I received the Keurig 2.0 complimentary of Influenster for testing and review purposes. I LOVE IT. I use it to make individual cups of coffee as well as carafes. I really enjoy the touch screen, and it is very user friendly. Those who aren't tech-savvy can still fully operate it. I haven't found anything I don't like about it, so far. I am beyond impressed with this coffee maker, and recommend it to anyone who enjoys coffee!
Pros: Attractive Mouthfeel/Body, Not Bitter, Easy to use, Pleasing Aroma, Carafe Worked Great, Strong Coffee, Balanced Acidity, Exceptional/Interesting Flavor, Pleasing Roast, Smooth Taste
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Love This Brewer #HelloKeurig
on September 9, 2014
Posted by: Sandy Ramsey
from Lake Mary, Florida
Influenster sent this new brewer free to test and review. I fell in love with the sleek design and different options to customize the brewer itself (i.e. wallpaper, reservoir light color). Not that that's important but it makes the brewer more interesting. The first thing I noticed was that it finally fits under my cabinets so I don't have to pull it out to open the top for cup insertion. The water reservoir also now has a half hinged lid making it easy to fill without moving from underneath the cabinet. This was super important for me as that was one of my complaints with my last Keurig brewer. I LOVE the carafe option! That is a huge win...Sunday morning coffee in bed just got a whole lot easier for me! The different brew options as far as size of the cup and strength of the brew are also great as well as the ability to use as a hot water dispenser. I really love this brewer and am happy to have it. The only thing I'm not crazy about is the water filter that will have to be replaced every two months. It's just as easy just to clean it and I already use filtered water. I would definitely recommend it if you are looking for a new or an updated Keurig.
Pros: Not Bitter, Convenience Of The Carafe, Brews fast, Exceptional/Interesting Flavor, Pleasing Roast, Pleasing Aroma, Sleek Modern Design, Fits Under The Cabinets
Cons: Water Filter Replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com