Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
5
Sweet
on September 6, 2014
Posted by: glory
from Rowlett, Tx.
I'm hoping that the filter will open after it has soaked in some water. My husband and I neither one could get it to move.
Pros: Pleasing Roast, Smooth Taste, Pleasing Aroma, Exceptional/Interesting Flavor, Attractive Mouthfeel/Body
Cons: Flilter Is Hard To Open
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Hello Keurig!
on September 5, 2014
Posted by: Samantha
from Jacksonville, FL
LOVING my new Keurig 2.0! It works like a charm. I love the changing LED water light. MY favorite thing about the Keurig 2.0 is the Carafe Pot!! SO cool! Received my Keurig 2.0 FREE from INFLUENSTER.com for testing and reviewing purposes.
Pros: Attractive Mouthfeel/Body, Exceptional/Interesting Flavor, Smooth Taste, Not Bitter, Pleasing Aroma, Pleasing Roast, Balanced Acidity
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
a pleasant surprise
on September 5, 2014
Posted by: Kels
from Fleetwood, pa
I received this product free from influenster to try and review before it hits the shelves. it was a pleasant surprise because not only does it brew single cups, but also carafes. the coffee tastes great, and with keurig it always does. i love that you can set it to brew at a certain time in the morning. this feature is clever!
Pros: Pleasing Aroma, Balanced Acidity, Attractive Mouthfeel/Body, Smooth Taste
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Fast coffee, even from the carafe!
on September 5, 2014
Posted by: Foodie Laurl
from Birmingham
I received the Keurig 2.0 free from Influenster as a reviewer. And I think it has some major strengths over previous models and traditional coffee makers. Some of my favorite features are: 1. The carafe cups are recyclable. 2. The touch screen is intuitive. 3. The water reservoir has a front access for adding water. smart design. 4. It can be used as a hot water dispenser! 5. Saving the best for last, the CARAFE is awesome. How many times with an older Kuerig did you have people over and you wanted to make coffee, but had to choose between getting out the old coffee maker to make a pot or make everyone's coffee individually with the K-cups. No more, you can now serve coffee from the carafe all at one time instead of the first person's coffee getting cold while the others brew. This maybe my fave feature. These are great improvements to the well known strength that there is so much variety in K-cup offerings that everyone in the house can have the coffee, tea, or cocoa that the want... when they want. I purchased K-cups this weekend to go with the machine and I didn't see any circles and check marks on the package or cups as some other reviewers have mentioned, but the coffee is perfect! So, I cannot speak to using up old k-cups in the new brewer. I would guess if you have an older brewing that works, you could use up older coffee k-cups in it and purchase new for the machine, if that is a concern. I do have three suggestions that would improve my experience. Firstly, the main instructions did not include any reference to the water filter. It should have included info on when to install it in the initial set-up process. Secondly, I love that the carafe cups are recyclable, it's a lot of plastic. I wish the regular k-cups were recyclable as well. Though they are not as much plastic, I would feel better about using them if I could recycle the outer cup. Lastly, I would like a "my k-cup" option for the new brewer. I would like to brew loose tea of my own mixing in the machine. In summary, I would, and have, recommended this to friends! The carafe feature alone is a great improvement. The variety and instant gratification in pretty great as well.
Pros: Pleasing Aroma, Versatile, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best addition to the kitchen
on September 5, 2014
Posted by: Heather
from Rochester, NY
I received this Keurig 2.0 for free testing purposes from Influenster but my opinions are truly my own. I loved this new Keurig - for both individual purposes and the k-crafte. The review that says it only brews new K-cups is incorrect. My roommates have used their own, "old" k-cups on this new machine and said their coffee was amazing. I love the ability to choose how many ounces and strength for my cup of coffee before early work mornings. The k-crafte was great when all four of my roommates wanted some coffee. The crafte didn't keep the coffee hot for too long but there wasn't much time for it go cold either.
Pros: Attractive Mouthfeel/Body, Pleasing Aroma, Exceptional/Interesting Flavor, Smooth Taste
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
New to Keurig & There's a Learning Curve
on September 5, 2014
Posted by: AKitchenHoor
from Centreville, VA
We are new to Keurig, so when Influenster offered the chance to send one for free, I jumped at the chance. I had heard nothing but good things about Keurig. So, here's a novice's review of the new Keurig system: The carafe holds only 2 "real" cups of coffee. We drink two and want to take two to work. So, we will have to brew extra in the morning to take to work. We will have to wait for a reusable carafe pack to use our personal coffee favorites. For those complaining about not being able to use their older basket, remember when these first came out and nothing like that was available? Just saying. The single cup is only 10 ounces. Our travel mugs are 14+. So, we will have to brew a second pot or brew three pods worth into the carafe. While there are hurdles to overcome, I'm still excited to be trying this product and seeing if it will fit into our lifestyle.
Pros: Pretty Lights, Timer Setting, Brews 2 Cups Carafe
Cons: Brews Only 2 Cups, Must Wait For Reusables
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Loving the new 2.0!
on September 5, 2014
Posted by: alyssa
from NY
I love the fact that I can enjoy a fresh tasting cup of coffee every morning! No more guessing and experimenting for the right coffee to water ratio, I received this product free from Influenster for testing and review purposes.
Pros: Pleasing Roast, Pleasing Aroma, Balanced Acidity, Smooth Taste, Attractive Mouthfeel/Body, Not Bitter, Fresh Coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!
on September 5, 2014
Posted by: Sarah G
from Nashville, TN
I received this product for free from Influenster.com. I have used it the last three mornings before work and I love it. The nice thing about this model is that you can brew a whole pot. My husband and I leave at different times for work in the mornings so we can each make our own cup during the week and then on the weekends make a whole carafe to share together. The look is sleek and it comes with its own water filter. The coffee flavor choices are awesome and I can have something different everyday. We love our new Keurig!
Pros: Pleasing Aroma, Balanced Acidity, Pleasing Roast, Not Bitter, Attractive Mouthfeel/Body, Smooth Taste, Exceptional/Interesting Flavor
I would recommend this to a friend!
Written by a customer while visiting keurig.com