Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2 out of 5
4.2
(8,419 Reviews)
Open Ratings Snapshot
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product. 
(
7,147 out of 8,290
)
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Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
4 out of 5
4
Love the new 2.0 Keurig
on July 12, 2015
Posted by: Mtrmthxx
from Mukilteo. Wa
Verified Purchase:No
I love the Carafe feature. My husband and I have 16oz mugs, and the 3-4 Carafe size works perfect, allowing room for creamer. I would like "my K-cups" for both the individual and carafe size, as I like to use my own coffee. I would prefer a larger single use size brew of 12 or 16 ounces. This only goes up to to 10 ounces.
Pros: Brews quickly, Easy to use, Large Pot
Cons: No "my K-cup" Available, Largest Brew Is10 Ounces, Loud
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love my new Keurig!
on July 16, 2015
Posted by: Anonymous
from Boston, MA
Verified Purchase:No
The Keurig 2.0 has many new features, the carafe is the perfect size for weekends or when serving guests. The brew cycle is quick, quiet and makes a perfect cup of coffee. Thanks, Keurig, for the free pods for writing this review!
Pros: Multiple Settings, Stylish, Easy to clean, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
It`s wonderfull to have excellent coffee every cup!!!
on July 16, 2015
Posted by: Bill
from Etna Ca.
Verified Purchase:No
I have always had a coffee maker of some kind in my shop. the first couple of cups were ok but if you left it on for any length of time the coffee suffered. With the Keurig 550 every cup is fresh and perfect. Thanks for a very very nice product.
Pros: Brews quickly, Easy to clean, Multiple Settings, Easy to use, Durable, Large Pot, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
More than you can imagine
on July 17, 2015
Posted by: Navy2189
from Clearwater, Florida
Verified Purchase:No
I use the product for everyday use and to wake up in the morning. It is amazing
Pros: Brews quickly, Easy to use, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
KEURIG 2.0 MY BEST FREIND
on July 17, 2015
Posted by: xennical
from southern california
Verified Purchase:No
KEURIG 2.0 helps save money. No more wasting expensive coffee grounds, no more wasting bottled water. With Keurig's filtration system, you'll enjoy the perfect cup of coffee every time.
Pros: Large Pot, Brews quickly, Easy to use, Durable, Stylish, Easy to clean, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Disappointed
on July 27, 2015
Posted by: Anonymous
from Missouri
Verified Purchase:No
We have had two Keurigs in the past and loved them but I don't like the fact that you can't control the temperature on the the Keurig 560 and that you can't control the strength of the coffee when using the carafe. Coffee doesn't come out as hot as we like it and carafe doesn't keep coffee hot. I do, however, like the idea of a carafe with large crowds. I would recommend to a friend IF they don't care about the coffee temperature or strength of coffee. "Thanks, Keurig, for the free pods for this review".
Pros: Durable, Easy to clean, Large Pot, Brews quickly, Easy to use, Stylish
Cons: Can't Control Temperature, Can't Control Strength, Coffee Doesn't Stay Hot, Limited Features
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
Thank you for your review and feedback! The Keurig® 2.0 brewing system adjusts the temperature for you based on whether you have inserted a K-Cup® pod or a K-Carafe™ pod. The factory settings are 192 degrees Fahrenheit (89 degrees Celsius) for K-Cup® pods and 197 degrees Fahrenheit (92 degrees Celsius) for K-Carafe™ pods. We have found that these are the optimal brewing temperatures for the K-Cup® and K-Carafe™ pod. We hope this information is helpful.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
great machine
on July 27, 2015
Posted by: Kevin
from Danville VA
Verified Purchase:No
great replacement for starbuck varisimo
Pros: Durable, Large Pot, Multiple Settings, Easy to clean, Brews quickly
Cons: Coffee Doesn't Stay Hot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
New to Keurig and loving it!
on July 27, 2015
Posted by: Anonymous
from Cleveland, TN
Verified Purchase:No
This is first coffee maker I've owned. Even after reading reviews stating how awful the new coffee DRM is I still took the plunge, and I haven't looked back. You can now buy aftermarket pods that let you use your own coffee in both k-cup and k-carafe sizes. With this there are almost no negatives with this machine. It's been about a month since my purchase and I'm still happy with it.
Pros: Large Pot, Stylish, Easy to clean, Brews quickly, Multiple Settings, Easy to use
Cons: Limited Features
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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