Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
4
Keurig 2.0 review
on November 17, 2014
Posted by: Anonymous
from Greensburg, PA
Verified Purchase:No
I got this brewer free from Keurig. i like the various settings, but wish the carafe were larger. also the Carafe Cups are very limited in selection. I keep this brewer in the office and it is nice when I am having a meeting and we can all have the same coffee or different if we choose.
Pros: Multiple Settings, Brews quickly, Easy to use
Cons: Small Pot
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Like the 2.0
on November 28, 2014
Posted by: Rick
from Sunny fl
I can use my vue packs and latte packs read frond of book for # to press bread vue 14 & 16oz found a workaround for non k packs simple works great
Pros: Multiple Settings, Durable, Brews quickly, Easy to use
Cons: Loud
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it, Love it, Love it!
on November 29, 2014
Posted by: bday
from Clearwater, Florida
I received the 2.0 as a gift from Keurig. We use our brewer daily. There are 3 adults in the house and we all like our coffee differently. Everyone gets what they like; whether it's strong, mild, decaf or regular. Also love the fact that those of us who like flavored coffees have such a wide variety from which to choose. We haven't had the opportunity to try the carafe yet, but planning to be entertaining at Christmas. and we'll give it a try then.
Pros: Large Pot, Easy to clean, Easy to use, Stylish, Brews quickly, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Liking my new Keurig 2.0
on November 30, 2014
Posted by: Sadly dissatisfied
from Eckville, AB Canada
Verified Purchase:No
I use my Keurig up to 10 times per day. It is fast; however, a bit loud. I don't like the limited cup size, or the fact that you have to use specific cups. I haven't tried the carafe yet. I have had it blow certain K-cups apart at the seal, especially the Kirkland Breakfast Blend cups.
Pros: Brews quickly, Easy to use, Large Pot, Multiple Settings, Stylish
Cons: Doesn't Like Kirkland Cup, Has To Have Specific Cups, Kind Of Loud, 10 Oz Is Largest Brew Siz
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Good Brewer for First Time User
on December 2, 2014
Posted by: Someone's Mother
from Miami, FL
Verified Purchase:No
This is my second Keurig brewer. Purchased the mini one a few years back and returned it. Coffee was not strong or hot enough for my husband. Decided to get the new 2.0 as I am now retired and home everyday. Purchased knowing that the old cups would not work - not a problem as I didn't have any. I really like this brewer. As I am not a 'regular' coffee drinker, only drinking espresso and tea, I have found k-cups to my liking - chai latte as well as Bustelo espresso. I am able to make my café con leche (heating the milk in the microwave) using this although there the ability to froth my milk would be ideal. My husband agrees this coffee maker is good - coffee and hot chocolate is good. We had previously stopped using the regular coffee maker as brewing a whole pot was a waste for only one coffee drinker in the house. I do hope that Keurig listens and manufactures the insert for using your own grounds. In the long run, this would end up with more people purchasing their product.
Pros: Brews quickly, Durable, Easy to use, Stylish
Cons: Limited Features
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
influenster tester
on December 16, 2014
Posted by: Ali Alligator
from Mission Viejo, CA
I received a complimentary Keurig 2.0 from Influenster.com to test and review. My truthful opinion is that I love love love this machine. It is the best coffee brewer I have ever had, me and my mother use it daily. She is a more coffee drinker and I like specialty drinks and it is great for both things. It even does tea and hot chocolate, you can get pods in any brand which is great. The best part about the keurig 2.0 is that it pre heats the water and the coffee stays so hot!.
Pros: Easy to clean, Brews quickly, Stylish, Easy to use, Large Pot
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
good thing i LOVE keurig
on December 15, 2014
Posted by: Mick
from Chicago, IL
This is my 3rd Keurig maker that I've own and will always be a loyal keurig customer, but I am quite confused as to why Keurig would get rid of a brew size. The 12 ounce size is no longer available in the new brewers....I have to wonder if its because the coffee pods now have less coffee to make a good cup at 12 ounces. Regardless of this single lost feature from previous older brewers, i still enjoy my coffee everyday. Thank you Keurig for you brewers and please add the 12 ounce feature back!
Pros: Brews quickly, Durable, Easy to use
Cons: Loud, Limited Features
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
Hello Mick, we appreciate your loyalty and understand your frustration. we’re actively working on an engineering solution. Here are some tips on how to get a bigger brew in the meantime:
Brew a 4-cup carafe using new K-Carafe packs and pour into two 14 oz. travel mugs – there are 11 K-Carafe pack varieties and more to be announced in 2015. Or, try our Vue packs, which come in 50 different varieties and will work with the Keurig 2.0 system.
Brew a 4-cup carafe using new K-Carafe packs and pour into two 14 oz. travel mugs – there are 11 K-Carafe pack varieties and more to be announced in 2015. Or, try our Vue packs, which come in 50 different varieties and will work with the Keurig 2.0 system.
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE!
on January 21, 2015
Posted by: Mandy
from Fargo, ND
Verified Purchase:No
I Love my keurig! Its great to have a feature that allows me to have my keurig on and ready to go every morning. The size of coffee and strength option is awesome! I don't like that you have to buy specific k cups for this unit. I wish all were universal. Also I am disappointed that there isn't a cup for your own grinded coffee like the older models. I haven't been able to find a Kcup that I am able to fill and use in my unit. SO please create one!
Pros: Easy to use, Brews quickly, Durable, Multiple Settings, Large Pot, Stylish
Cons: Only Specific K Cups Work
I would recommend this to a friend!
Written by a customer while visiting keurig.com