Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
5
For the very Best tasting Coffee - Stop Right Here
on August 25, 2015
Posted by: Cindy's on the run
from Bakersfield, CA
Verified Purchase:No
It's fact and easy. I'm always in a rush in the mornings - this makes for a quick cup out the door I go. Love it. And best of all the coffee tastes so great made like this. Thank you Keurig you're awesome.
Pros: Multiple Settings, Brews quickly, Durable, Easy to use, Easy to clean, Stylish, Large Pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Overdue Upgrade
on August 25, 2015
Posted by: Anonymous
from Fredericksburg, PA
Verified Purchase:No
This replaces a K60/K65 Special Edition Brewer which worked fine until it's first "descaling" with vinegar after the first year of operation. The short cups began and more recently went from bad to worse. I purchase the majority of my k-cups from Keurig, so the Club Member price was hard to beat. Brewed k-cups are noticeably much better with the 2.0. Have also enjoyed the K-Carafe pods. Love all the bells and whistles with this unit. Is annoying to have to hold the button continuously for 6 oz of plain hot water for tea or cocoa. The big challenge that awaits is will this unit act up after a descale?
Pros: Brews quickly, Stylish, Multiple Settings, Large Pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Made our lives easier
on August 26, 2015
Posted by: KingJavaJunkie
from Orland Park, IL
Verified Purchase:No
This is a space saver since we don't have to store bags of coffee. We have found k-pods from many places in our favorite flavors. The unit matches our color scheme. We recommend removing the pods and flushing after each brew, or it will clog up on you. We use filtered water for best taste.
Pros: Durable, Stylish, Brews quickly, Easy to use, Easy to clean, Large Pot, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
550 is as advertized
on August 26, 2015
Posted by: Charlie
from Martinsville, In.
Verified Purchase:No
I use single cup feature daily and carafe for company on weekends.
Pros: Easy to use, Brews quickly, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Works well
on August 26, 2015
Posted by: December
from Saint Louis,MO
Verified Purchase:No
I received my keurig as a gift for work. I loved the size and the look of it. I like that you can make different size cups and even a pot. I do not like how loud the water pump is. I sit in close quarters and it is loud. The features are easy to use and I like that it has a setting that you can program to turn off. Since some time I leave work in a hurry it shuts itself off. This pot would get five stars except that I can only use keurig pods in it and not fresh coffee I get from the market. Even with that I still like my keurig.
Pros: Stylish, Brews quickly, Large Pot, Multiple Settings, Easy to use
Cons: Loud
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We are very excited to share with you that we will be introducing a new reusable accessory for Keurig 2.0 brewers. This accessory will enable you to brew fresh ground coffee of your choice in the machine. Keep your eye on our website as we plan to introduce the new accessory during the upcoming 2015 holiday season.
Written by a customer while visiting keurig.com
Customer Rating
3
an ok machine
on August 26, 2015
Posted by: guy coffee drinker
from woodbridge, nj
Verified Purchase:No
Use for morning coffee. Sometimes i have to hit the power button, then the keurig button, have no idea why just takes longer. My mug is 12 oz so i need to drip 8 oz then drip again 4 oz,i hate that.
Pros: Stylish
Cons: Complicated Controls
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We’re sorry to hear you are experiencing an issue with your unit and would be more than happy to help with your machine. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to hearing from you.
Written by a customer while visiting keurig.com
Customer Rating
5
The best thing ever!!!!
on August 27, 2015
Posted by: Ricky
from Baltimore, MD
Verified Purchase:No
This is by 3rd Keurig, We have one in our office and home, I bought my mother one. Coffee always have that fresh brewed taste. I would recommend any of models keurig has to offer
Pros: Easy to use, Stylish, Brews quickly, Large Pot, Easy to clean, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Brewin' Is a Breeze!!!
on August 27, 2015
Posted by: Mckynzyy
from Ft. Lauderdale, FL
Verified Purchase:No
I love this machine!!!! It brews more quiet than the Vue system. I also love the fact that it uses both the Vue and K-cups and the carafe feature. In the mornings I brew a pot and it's enough for my husband and I without having to brew separate cups. Thanks, Keurig, for the free pods for this review!!!
Pros: Durable, Stylish, Brews Quiet, Easy to clean, Multiple Settings, Large Pot, Brews quickly, Easy to use
Cons: Holding Down For Hot Water
I would recommend this to a friend!
Written by a customer while visiting keurig.com