Customer reviews from keurig.com
Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Average customer rating
4.2
(8,419 Reviews)
Rating breakdown 8,419 reviews
5 Stars
4,062
4 Stars
2,967
3 Stars
557
2 Stars
305
1 Star
528
86%of customers recommend this product.
(
7,147 out of
8,290)
Customer Reviews for Keurig - 2.0 K550 Coffeemaker - Black/Dark Gray
Customer Rating
5
Love my new Keurig 2.0!
on August 16, 2015
Posted by: Anonymous
from Albuquerque, NM
Verified Purchase:No
I love my new Keurig 2.0! The new features such as the ability to change the color of water and the screen really make it fun to personalize my brewer. I love the new carafe option as well. I am a happy customer! Thanks, Keurig, for the free pods for this review.
Pros: Brews quickly, Ease of use, Stylish, Easy to use, Multiple Settings, Large Pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Product!
on August 16, 2015
Posted by: Anonymous
from Gallatin, MO
Verified Purchase:No
Love the larger pot and carafe - makes using it easier for the whole family! Used daily with no issues.
Pros: Stylish, Easy to clean, Easy to use, Brews quickly, Large Pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Amazing Brewing System!!!
on August 16, 2015
Posted by: Harrington Clan
from Adrian, MN
My husband and I use our breeing system every morning! It is a great jumpstart to our day! Our kids love the light feature on it that works great as a nght light!!
Pros: Easy to use, Stylish, Durable, Multiple Settings, Brews quickly, Easy to clean, Large Pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
All Good with Me
on August 16, 2015
Posted by: Morning Joe
from North Carolina
Verified Purchase:No
This is our third Keurig (1st Gen, Vue, then 2.0), and this is the best of the bunch. It's easy to use, easy to program, and is versatile. The coffee is good, and the carafe is a bonus. The only downside is that it takes a little bit longer to warm up, but after the warmup, it brews pretty quickly. The lighting options are a cool touch. Overall, we are very happy with the machine and all the coffee we can brew with it. Thanks, Keurig, for the free pods for this review.
Pros: Easy to clean, Easy to use
Cons: Long Brew Time
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Cleaning tool and cool lighting included!
on August 16, 2015
Posted by: LindaBNY
from Long Island, NY
Verified Purchase:No
I use this brewer everyday. It has a beautiful design, and brews a good cup of coffee. I like the "strong" brewing feature. It was splashing outside the cup, but using the cleaning tool included with the brewer helped greatly. Unfortunately, some of my previously purchased K-cups can not be used related to a recent packaging redesign. And, you can't beat the support team if you have any questions/problems. Thanks, Keurig, for the free pods for this review!
Pros: Stylish, Multiple Settings, Lighting Choices, Easy to use, Easy to clean, Durable, Cleaning Tool Included
Cons: Can't Use Older K-cups, Loud, Long Brew Time, Needs frequent cleaning, Splashes Outside Cup
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We’re sorry to hear you have k-cup pods that do not brew in your new 2.0 system. We understand your frustration and would be happy to assist you with these pods. Please contact our consumer care team at 866-901-2739. Our team is available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Product!!!
on August 16, 2015
Posted by: Tucker90
from Vidalia
Verified Purchase:No
I love it! Poe and my partner drink coffe every morning before work and it works perfect for us!!! Everything fits our needs and it is a great machine. We haven't had any negative things about it and don't see any in the future!
Pros: One Cup Or A Whole Pot, Multiple Settings, Easy to use, Stylish, Easy to clean
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Definatly reccomend
on August 16, 2015
Posted by: Juliya
from Cleveland
Verified Purchase:No
It's my first Keurig and I really like it. It's quick and easy to use. The only thing I wish they would have a reusable k-cup. "Thanks, Keurig, for the free pods for this review."
Pros: Stylish, Easy to use, Brews quickly
Cons: Loud
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We have heard consumer’s requests and are happy to announce that we are finalizing the technology on a new reusable filter for Keurig 2.0 brewers. We plan to introduce this new accessory during the 2015 holiday season. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
4
Love the new versatility and variety
on August 16, 2015
Posted by: mrfixit1963
from Jacksonville, TX
Verified Purchase:No
"Thanks, Keurig, for the free pods for this review." "I received compensation/free product for my unbiased review" under "Product Affiliation" section on the review form. We have a 3 pot bunn coffee pot on our counter right next to the keurig, both come in very handy and we do love our coffee. With the newer model I find myself using it much more than I did with the single cup. Cause quite frankly one cup is never enough.
Pros: Easy to use, Durable, Stylish, Multiple Settings
Cons: Coffee Doesn't Stay Hot, Long Brew Time, Small Pot, Older Pods Don't Work
I would recommend this to a friend!
Written by a customer while visiting keurig.com