Customer Reviews for Frigidaire - 10,000 BTU Inverter Quiet Temp Smart Room Air Conditioner - White
Customer Rating
5
Great features and very quiet
on September 28, 2020
Posted by: Mando59
[This review was collected as part of a promotion.] This is one of the most quietest window AC we’ve ever purchased. Glad we decided on this AC window unit. So far this AC cools the room faster, and keep it comfortable. Plus, you hardly even know it’s on, because it’s so quiet. The only negative is, that it doesn’t have a timer to set when one wants it to go off.
What is the point of buying an air conditioner that has WiFi connectivity features if the cloud platform that it connects to is unreachable almost every day? From my experience, the Electrolux cloud network has the worst up-time record of any smart device company that I have owned. SmartThings, LIFX, and other smart device manufacturerers have network status webpages for incident and maintenance reports which helps the consumer to identity connection problems - Electrolux does not. Lastly, and equally important, the Android app is very poorly designed. Save yourself the frustration and do not, under any circumstances, consider buying a Frigidaire branded "smart" device. I have learned my lesson the hard way, never to buy another Frigidaire product that offers features that rely on their cloud platform.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, October 27, 2020
Thank you for taking a moment to share your experience with us DBenn. Your feedback has been shared with the connectivity team to explore and research. In the meantime, we are interested learn more about the disconnections you are experiencing and how we can eliminate them. Please be on the lookout for an email from our support team to collect additional information.
[This review was collected as part of a promotion.] So quiet I’m pleasantly surprised and I love the WiFi feature I couldn’t imagine another unit without that feature
Bought this for my son in California, lost in delivery , then it showed up on it’s side, they installed it and it doesn’t cool!
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , October 19, 2020
Oh my, Bamble! We are sorry to hear about your experiences with delivery from your retailer and now the unit not functioning. If your retailer is unable to assist, please connect with us directly. We would be glad to help. We are available Monday through Friday from 8:30 am to 8 pm Eastern Standard Time at 1 (800) 374-4432 or via Live Chat on our site. We look forward to assisting you! ~Keyanna
[This review was collected as part of a promotion.] I've had this AC for a few weeks and its very quiet and cools effectively. The wifi capabilities leave some to be desired, (like Homekit integration) but the proprietary app works fine.
[This review was collected as part of a promotion.] I absolutely love this air conditioner, it cools my bedroom off so quickly and is super quiet! Everything I expected and more!