Customer reviews from frigidaire.com
Frigidaire - 10,000 BTU Inverter Quiet Temp Smart Room Air Conditioner - White
Average customer rating
4.5
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
124
4 Stars
35
3 Stars
12
2 Stars
5
1 Star
5
Customer Reviews for Frigidaire - 10,000 BTU Inverter Quiet Temp Smart Room Air Conditioner - White
Customer Rating
4
Good AC
on April 28, 2026
Posted by: DeeMarie3
[This review was collected as part of a promotion.] It hasn't been very hot here yet but it seems to work well so far. The panel is difficult to see when the sun shines in the window.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 29, 2026
Hi DeeMarie3, thank you for sharing your feedback—we’re glad to hear your window air conditioner seems to be working well so far. We appreciate your note about the control panel visibility, especially when sunlight shines through the window, and we understand how that can make it more difficult to read settings. If you ever need assistance or have any questions, feel free to reach out anytime through live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Really good air conditioner
on April 8, 2026
Posted by: Conditioner 26
It’s working perfect very good and quiet
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 10, 2026
Hi Conditioner 26! Thank you for sharing your feedback—we’re so glad to hear your window-mounted AC is working perfectly and keeping things nice and quiet! 😊
If you ever need assistance or have any questions, feel free to reach out to us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance or have any questions, feel free to reach out to us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on March 28, 2026
Posted by: CaringSloth
[This review was collected as part of a promotion.] AC works great. It is great having an app to control it as well as the remote. The app even works to turn AC on or off or adjust settings when away from home! I wish from the app allowed you to turn the beep sound off when adjusting the settings. Also, I think the remote should have a temp display on it, so you know what temp you are setting too if not looking at or able to see device.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 1, 2026
Thank you so much for sharing your experience, CaringSloth! We’re glad to hear your Frigidaire AC is working great and that you’re enjoying the convenience of both the app and remote control—especially being able to adjust settings even while away from home.
We also appreciate your thoughtful suggestions about muting the beep sound and adding a temperature display on the remote. Feedback like yours is very helpful and will be shared with our product team for future improvements.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
We also appreciate your thoughtful suggestions about muting the beep sound and adding a temperature display on the remote. Feedback like yours is very helpful and will be shared with our product team for future improvements.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Hard to rate a brand new machine bad when it does what it’s supposed to
on March 26, 2026
Posted by: DaveJ02
[This review was collected as part of a promotion.] Ya’ll really ought to send these demands for reviews out after the 12 month mark after ownership if you want real feedback. I bought a new window AC. Paid a lot of money for it. Not surprisingly it works and works well. As long as it works and lasts at least 10 years without issue I’ll consider this a great buy and 5-star piece of equipment. If it breaks sooner then I didn’t get the value from it that I would have hoped. 2 weeks after install… so far so good. 🤣
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 30, 2026
Thank you for sharing your thoughts! We’re glad to hear that your 10,000 BTU inverter window air conditioner with Wi‑Fi is performing well so far.
We appreciate your perspective on reviewing after extended use—long-term performance is indeed the true measure of a great appliance. It’s encouraging to hear that it’s working effectively just two weeks after installation, and we hope it continues to provide reliable cooling for many years to come.
Your feedback is valuable, and we appreciate you taking the time to share your early impressions! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate your perspective on reviewing after extended use—long-term performance is indeed the true measure of a great appliance. It’s encouraging to hear that it’s working effectively just two weeks after installation, and we hope it continues to provide reliable cooling for many years to come.
Your feedback is valuable, and we appreciate you taking the time to share your early impressions! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 13, 2025
Posted by: Andres c
[This review was collected as part of a promotion.] Nice ergonomics quite , super easy to use and install
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best air condition.!!!
on April 21, 2025
Posted by: Pivi
[This review was collected as part of a promotion.] It is the best air conditioner I ever owned it cools fast. Also, it's very quiet. It connects to your phone via wireless network.
So you can do everything on your phone.
It also comes with remote control, it's just a very good air conditioner!!!
So you can do everything on your phone.
It also comes with remote control, it's just a very good air conditioner!!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 22, 2025
Thank you for the wonderful review, Pivi! We’re so happy to hear that your air conditioner is exceeding your expectations with its fast cooling and quiet operation. It’s great to know that the wireless connection and remote control features are making it even more convenient to use. We truly appreciate your feedback and are glad you're enjoying such a top-notch product!
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Window AC
on April 13, 2025
Posted by: John1860
[This review was collected as part of a promotion.] Struggled with the app and unit when first setting up. It was stuck in a update loop until I unplugged the machine, deleted the app and reinstalled. Otherwise, sleek, quiet and just what we wanted.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and lightweight
on March 9, 2025
Posted by: GeneL56
[This review was collected as part of a promotion.] I love the "Silence of the Inverter", much quieter than the other non-inverter window a/c I own. The controls are easy to understand/use and for my 400 sq foot bedroom, this unit cools quickly, consistenty and quietly. At 56 lbs, easily installed and removed from the window.
Written by a customer while visiting frigidaire.com