Customer reviews from frigidaire.com
Frigidaire - 10,000 BTU Inverter Quiet Temp Smart Room Air Conditioner - White
Average customer rating
4.5
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
124
4 Stars
35
3 Stars
12
2 Stars
5
1 Star
5
Customer Reviews for Frigidaire - 10,000 BTU Inverter Quiet Temp Smart Room Air Conditioner - White
Customer Rating
3
VERY Quiet, but...
on July 19, 2020
Posted by: Dee516
I’ve had this AC for a few weeks. I purchased it for the WiFi capabilities and the decibel rating. It is very quiet, as compared to other models. Unfortunately, the app rarely works and defeats the purpose of having the WiFi. I feel cheated in that regard. Also, I have been unable to reduce the humidity the way I’ve been able to with other units. I have it on auto mode, as suggested, and though the compressor is on more than off, the humidity doesn’t drop much. I’m wondering if I need to have the water plug removed from the bottom to reduce the humidity. I’m extremely frustrated!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 6, 2020
Hello, Dee516!
Thanks for reaching out to us with your concerns. I reviewed your file and see your concerns are being addressed regarding the app. An air conditioner can dehumidify your home, but it isn’t the most cost effective way to go about dehumidifying. Please check out the link below to dehumidifiers we have available. Please reach back out to us if you need further assistance.
https://www.frigidaire.com/Home-Comfort/Dehumidifiers/
Bianca
Thanks for reaching out to us with your concerns. I reviewed your file and see your concerns are being addressed regarding the app. An air conditioner can dehumidify your home, but it isn’t the most cost effective way to go about dehumidifying. Please check out the link below to dehumidifiers we have available. Please reach back out to us if you need further assistance.
https://www.frigidaire.com/Home-Comfort/Dehumidifiers/
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2
Great a first....
on July 19, 2020
Posted by: Tammie81
[This review was collected as part of a promotion.] I bought this unit two weeks ago and it was easy to install. When I first powered it on, it was quiet on high. I thought wow, I’m in love however later on I switched the unit to low and heard some noise, nothing to bad at first but as the days go on the noise gets louder and louder. When the compressor turns on it sounds like an engine or a small plane. It wakes me from my sleep. I’m quiet disappointed and frustrated especially that the unit was not cheap. Is there a way to eliminate or decrease the sound.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 6, 2020
Hello, Tammie81!
Thanks for bringing your concerns to our attention. The AC has a high efficiency compressor and may have a high pitched chatter during the cooling cycle. Page 6 in the Use and Care Guide provides information on normal operating sounds. If you need further assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for bringing your concerns to our attention. The AC has a high efficiency compressor and may have a high pitched chatter during the cooling cycle. Page 6 in the Use and Care Guide provides information on normal operating sounds. If you need further assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible Sound
on July 18, 2020
Posted by: Juan C
I got this AC three weeks ago and chose these specs because supposedly I would be “quiet”. However this AC has a rattling sound and it’s impossible to sleep without earplugs. I’m so disappointed.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 5, 2020
Hello, Juan C!
Thank you for your feedback. We are glad to know that the air conditioner is working well, except for the rattling noise concern. The air conditioner does have some noises that you will hear while in operation. With the rattling noise, check and ensure that the air conditioner is installed according to the Installation Guide for the unit. If you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. We are glad to know that the air conditioner is working well, except for the rattling noise concern. The air conditioner does have some noises that you will hear while in operation. With the rattling noise, check and ensure that the air conditioner is installed according to the Installation Guide for the unit. If you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on July 16, 2020
Posted by: Capt H
[This review was collected as part of a promotion.] Just received this air conditioner and installed the unit in a snap. I replaced my very loud Lg unit with this one. The new one is very quiet. I do have to say that the air flow from the new one is far less than the old Lg, however the new Frigidaire cooled the two rooms with ease. The Frigidaire is designed to cool 350 square feet so be sure that you plan to buy more than one if you are cooling multiple zones. I would recommend using this unit for a large room or two smaller rooms with a common open area between the two rooms such as a open doorway.
Written by a customer while visiting frigidaire.com
Customer Rating
5
super quiet!
on July 16, 2020
Posted by: mia16
[This review was collected as part of a promotion.] I already had a Frigidaire air conditioner and like it so much I chose Frigidaire again. This model is extremely quiet, light weigh for easy installation, and works very well. One of the secrets is to buy the proper BTU for the area of your room.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Expected Better
on July 16, 2020
Posted by: A Wong
[This review was collected as part of a promotion.] Expected more from this AC unit, especially with the price they're charging for it. Dislike the following:
The AC defaults to a factory setting every time you turn it on, and not the setting based on the last use. So you have to adjust your setting each time you turn it on.
The AC switches from Cool to Fan frequently and it not quiet when does so.
The AC makes a loud hissing noise when in Cool mode. Apparently this is normal as per the instruction manual.
Wifi setup and the app is an absolutely nightmare to navigate.
The AC switches from Cool to Fan frequently and it not quiet when does so.
The AC makes a loud hissing noise when in Cool mode. Apparently this is normal as per the instruction manual.
Wifi setup and the app is an absolutely nightmare to navigate.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 3, 2020
Hi, A Wong!
Thanks for your detailed review. This is the type of feedback that our product team uses to directly influence product development. If you need additional assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for your detailed review. This is the type of feedback that our product team uses to directly influence product development. If you need additional assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best
on July 16, 2020
Posted by: Nani7
[This review was collected as part of a promotion.] I bought this two months ago and I’m so happy with it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet!!!!
on July 15, 2020
Posted by: FranG28
[This review was collected as part of a promotion.] This is by far the quietest A/C I've ever owned! At first I was a bit frustrated with the WiFi capability as I experienced some issues with the app, however, after I called they Smart help line I was able to get it resolved and it was smooth sailings. If it's a quiet AC you're looking for, this is it.
Written by a customer while visiting frigidaire.com