Customer reviews from frigidaire.com
Frigidaire - 10,000 BTU Inverter Quiet Temp Smart Room Air Conditioner - White
Average customer rating
4.5
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
121
4 Stars
33
3 Stars
12
2 Stars
5
1 Star
5
Customer Reviews for Frigidaire - 10,000 BTU Inverter Quiet Temp Smart Room Air Conditioner - White
Customer Rating
5
Very quiet. Best AC I’ve ever bought.
on July 23, 2020
Posted by: Me E
[This review was collected as part of a promotion.] It runs extremely quiet compared to our older FrigidAir ac we got three years ago. I like that it doesn’t just turn on, it seems like the fan engages, then the cooler engages and then the evaporator/pump/motor turn on. So the whole unite quietly ramps up. I don’t think we’ve had to turn it on high at all in the last month or so. We leave it on Eco Mode in the low 70’s. Our second floor bedroom is a slanted ceiling cape style with zero insulation. So as the temps have his 90, this runs and slowly kicks on and off throughout the day.
The app works well although like I mentioned it stays in eco mode. We hooked up our older one as well to the new app so now both units run on one app. We also like how it throws the air outword instead of up. I think conceptually the older model was designed to push the cold air up so it could fall and cool the room but it always seemed like it was fighting itself and it would take a while to actually cool the bedroom down. This one fans across the room.
250 sq feet. Upstairs bedroom, no insulation. Might have bought bigger but it has been absolutely worth it.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not as quiet as promised
on July 24, 2020
Posted by: AtMo
[This review was collected as part of a promotion.] The new Gallery design is less appealing than the previous models. The new design creates a cheap plastic seal where the filter cover connects to the rest of the unit. This causes a squeaking when the AC is one. Not great.
The app is also horrendous, and doesn't actually work with Google Assistant.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 10, 2020
Hello, AtMo!
Thank you for your feedback. We are glad to know that the air conditioner is working well, except for the concerns with the noise and the app compatibility. We will submit your feedback to our design and engineer teams, in hopes to serve you better in the future. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Thank you for your feedback. We are glad to know that the air conditioner is working well, except for the concerns with the noise and the app compatibility. We will submit your feedback to our design and engineer teams, in hopes to serve you better in the future. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
So quiet
on July 25, 2020
Posted by: NY21
[This review was collected as part of a promotion.] Love this unit - it’s exactly what I was searching for and is definitely the quietest AC I’ve ever heard. In fact, I had to often check if it was even on in the beginning! Cools great and was easy to install. The WiFi feature is pretty nice too, and I’ve had no problems with connection as some reviewers have mentioned. Overall very happy!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Efficient, cool easy to install. No concern or worries at the moment.
on July 26, 2020
Posted by: Geeterdonefellas
[This review was collected as part of a promotion.] Very Nice Unit, if you purchase you should feel comfortable that it was a good one to get.
Written by a customer while visiting frigidaire.com
Customer Rating
5
easy to program and quiet
on July 27, 2020
Posted by: douk
[This review was collected as part of a promotion.] I've had this unit a few weeks now and I am happy with it. Its definitely much quieter than other models. I do like how I can program so it cantcool my room as I'm coming home from work. It does occasionally have a little rattle when the compressor kicks on but does fade away pretty quickly. Overall its a very good unit. Easy to program with the app on your phone.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Super quiet. Temperature sensor needs work.
on July 28, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] It’s so quiet, that I need to put my hand against the vent to see if it’s on. The temperature sensor doesn’t seem to work all the time, because I check separate thermometers and they show a different temperature than what the air conditioner reads.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Decent sound level, terrible WiFi/smart function. Poor quality control
on July 28, 2020
Posted by: MLZNET
It took 2 tries before we received a unit in which the fan worked ptperly. At first we tried the warranty service but we were told it would be 3-4 weeks before an authorized repairman could service the unit——worthless warranty in the summer. Luckily the store (HD) cooperated and sent a new unit. Afer 10 days the WiFi/ smart function stopped working.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 12, 2020
Hi, MLZNET!
Thank you for your feedback. We are not happy to learn of the experience you are having with the air conditioner.This is the type of feedback that our product team uses to directly influence product development. Here are a couple of tips that could help with getting the air conditioner reconnected to the Wi-Fi:
•Ensure appliance is not too far from your home router.
•Press and hold the Wi-Fi button for 20 seconds (you may hear 3 beeps); then repeat steps to connect your appliance.
•Ensure your Wi-Fi network is password protected. If it’s not, you will need to add a password.
•Ensure your Wi-Fi password and name do not contain any of the following special characters: Quote (“), Forward Slash (/), Backslash (\), and Ampersand (&).
Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. We are not happy to learn of the experience you are having with the air conditioner.This is the type of feedback that our product team uses to directly influence product development. Here are a couple of tips that could help with getting the air conditioner reconnected to the Wi-Fi:
•Ensure appliance is not too far from your home router.
•Press and hold the Wi-Fi button for 20 seconds (you may hear 3 beeps); then repeat steps to connect your appliance.
•Ensure your Wi-Fi network is password protected. If it’s not, you will need to add a password.
•Ensure your Wi-Fi password and name do not contain any of the following special characters: Quote (“), Forward Slash (/), Backslash (\), and Ampersand (&).
Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on July 29, 2020
Posted by: Lasko
[This review was collected as part of a promotion.] Works great quiet and cold!!! Only complaint compressor shuts down many times
Written by a customer while visiting frigidaire.com