Customer reviews from sony.com
Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Average customer rating
4.5
(835 Reviews)
Rating breakdown 835 reviews
5 Stars
597
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
32
91%of customers recommend this product.
(
732 out of
804)
Customer Reviews for Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Posted by: jay631
Gender:Male
Verified Purchase:Yes
Had this blue ray player for about 8 months and it started to freeze. Did a Factory reset and still froze up. Wouldn't recommend Sony for Blue Ray players at alI. registered my product online, completed info with purchase date etc and they will not replace unless I have a SALES Receipt, which best buys ink receipts vanish and dry up with time. I have original packaging/box with registering it online.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, January 3, 2018
Hello jay631, we're sorry to hear that. To isolate and fix the issue, you may check the link below :
https://us.en.kb.sony.com/app/answers/detail/a_id/41801
Regards, _Bob
https://us.en.kb.sony.com/app/answers/detail/a_id/41801
Regards, _Bob
Written by a customer while visiting sony.com
Posted by: Judyk
Gender:Female
Verified Purchase:Yes
this is a
Great product. Picture is great...........
Great product. Picture is great...........
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
will not connect to internet with out a password
on September 9, 2018
Posted by: monteib
Gender:Male
Verified Purchase:Yes
i purchased this today to connect to netflix and that will not happen because your product is not set up in install a passwork for the internet.
No, I would not recommend this to a friend.
Response from sony.comBy Zac, Sony North America Customer Support, September 10, 2018
Hi monteib,
We regret to hear that you're having network issues with this unit. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/articles/00151579
We regret to hear that you're having network issues with this unit. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/articles/00151579
Written by a customer while visiting sony.com
Posted by: Milikin
Gender:Male
Verified Purchase:Yes
I bought this Irem one month ago and each time it was defective
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: ulymag
Gender:Female
Verified Purchase:Yes
this was a replacement for another sony blu ray player that was also malfunctioning and eventually broke. after only about two uses of this replacement and trying a third time it is not working. I don't think I even used the dvd feature itself. poor quality. hope the sony tv I just purchased wont go through this as well
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Puss
Gender:Female
Verified Purchase:Yes
Just can't figure out why my new blue ray player won't play one of my blue ray disc.??
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: PPSS
Gender:Male
Verified Purchase:Yes
Why make me buy a cable separately? Infuriating!!!
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Goodstephe
Gender:Male
Verified Purchase:Yes
I love the feature to play many formats of video files from USB storage.
This is absolutely better picture quality than Google Chromecast.
But this is a budget model, so doesn't have Wi-Fi function.
This is absolutely better picture quality than Google Chromecast.
But this is a budget model, so doesn't have Wi-Fi function.
I would recommend this to a friend!
Written by a customer while visiting sony.com