Customer reviews from sony.com
Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Average customer rating
4.5
(835 Reviews)
Rating breakdown 835 reviews
5 Stars
597
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
32
91%of customers recommend this product.
(
732 out of
804)
Customer Reviews for Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Posted by: Phillimonster
Gender:Female
Verified Purchase:Yes
My husband purchased this product only six days ago and managed to watch one movie. After purchasing another 4 brand new movies we find the player has stopped working completely, failing to recognize even the BD we had originally watched. After updating the firmware, pouring through the customer support pages (243 posts) in total, we realize we purchased poor workmanship at best. My suggestion is steer clear of this product.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: AVeryUnSatifiedCustomer
Gender:Male
Verified Purchase:Yes
I received the BDP-S1700 as an Anniversary Gift from work. I've used it 3 times and on the 3rd time I get a msg that states "[Eject] key is currently unavailable. To enable, cancel Child Lock Mode. I went on the Sony website and tried the fix that they have with no luck. I've recently tried to do a system software update hoping that would fix the problem but the internet download fails as well as trying to use the USB port to update. I've seen online that this is a common problem with this model.
If it worked I think it'd be a great product as I like what it had to offer however having problems with only using it 3 times & seeing so many posts of other people having the same problem if frustrating. I'm writing this in case anyone is thinking of purchasing the product and is doing their research.
If it worked I think it'd be a great product as I like what it had to offer however having problems with only using it 3 times & seeing so many posts of other people having the same problem if frustrating. I'm writing this in case anyone is thinking of purchasing the product and is doing their research.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5
Perfect for movie night!
on August 26, 2021
Posted by: Smetz
Gender:Female
[This review was collected as part of a promotion.] I love this Sony Blu-ray Disc/DVD player you can instantly stream movies or tv shows and even music. It had full HD picture quality and works perfectly with my Netflix! This has the ability to connect with the HDMI cable, it has the USB input and a Coaxial for output. With this player, you will want the Wired Ethernet connection with the Connexion Ethernet cable. I would love to see this product as a wireless setup. But it is awesome to watch movies and even stream from your Netflix. The remote control has Netflix on it and you can even watch youtube just by using the remote control. I would recommend trying this Blu-Ray/DVD Player for your next movie night.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: maria4984
Gender:Female
Verified Purchase:Yes
My first one, bought in April 2016, died while on warranty. The second one, sent by you a couple of weeks ago, is erratic (i.e., will announce "no disc" while the disc is inside, will require unplugging and replugging, etc)
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Gullman
Gender:Male
Verified Purchase:Yes
This is the third BDPS1700 machine I've set up. I hope it works. The first two did not. My wife is bringing a new BluRay disc home and I'll try it and see if I have to make a 4th call. I hope I don't. When this machine functions properly, it's awesome. Unfortunately, the last two have not continued to work as designed and I've had to return them for a free exchange. Sony has been awesome. The machine has not been.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: emackstarr37
Gender:Female
Verified Purchase:Yes
Product is easy to set up and use, but DO NOT WASTE YOUR MONEY ON THIS JUNK! It lasted a full three weeks!
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: RichD79
Gender:Male
Verified Purchase:Yes
I have an internet supplied by Spectrum and it works well with my other wired and wireless devices but I can not get it to connect to my Blu-ray Disc. I have a LAN cable (CAT 5e) connected from the Spectrum box to the Blu-ray box. But it won't let me get a connection to the internet and consequently I can't use the futures that require a network connection.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, March 21, 2018
Hello RichD79, we do apologize for the inconvenience. You may follow the troubleshooting steps on the link below to isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/75355
Thanks, _Bob
https://us.en.kb.sony.com/app/answers/detail/a_id/75355
Thanks, _Bob
Written by a customer while visiting sony.com
Customer Rating
5
Slim and compact
on November 4, 2021
Posted by: Sissy19
Gender:Female
[This review was collected as part of a promotion.] Love this blu ray player! It is very slim and compact! We got it to use in our camper and it is perfect for that purpose. Very easy to operate and comes with a remote control that is also very easy to use. We set it up outside of our camper to enjoy movies by the campfire! So perfect. Highly recommend!!!!
I would recommend this to a friend!
Written by a customer while visiting sony.com