Customer reviews from sony.com
Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Average customer rating
4.5 out of 5
4.5
(835 Reviews)
Open Ratings Snapshot
Rating breakdown 835 reviews
5 Stars
597
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
32
91%of customers recommend this product. 
(
732 out of 804
)
Best Buy Privacy Policy
Customer Reviews for Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Customer Rating
4 out of 5
4
smaller than expected
on September 15, 2021
Posted by: lolo
Gender:Female
[This review was collected as part of a promotion.] I love its size it is small smaller than expected. It is also simple to use it has a power and eject button the rest is operating with the remote control. It can be use to watch movies from CD or DVDs or to stream movies via Netflix or Youtube. What I didn't like about it is that you need a cable to connect it to internet. I thought it was wifi capable but I had to buy an Ethernet cable. you will also need a HDMI cable I already had one so it was fine for me I am absolutely satisfied by the quality of the images and sound.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Remote controlls all
on February 16, 2017
Posted by: LMTG
Gender:Female
Verified Purchase:Yes
There are no external buttons on the machine to push in order to operate without the remote. We had the machine for a month when the batteries stop working. Make sure you have plenty of batteries and don't lose the remote. Without a working remote, the machine is worthless.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Wonderful little player
on March 20, 2021
Posted by: Anonymous
Gender:Female
[This review was collected as part of a promotion.] This blue-ray player works wonderfully. I have not had any kind of problems whatsoever with functionality. It's nice and compact and can fit almost anywhere. It was very easy to set up and run. The package included everything needed to set it up and run immediately. It came with a remote, batteries for the remote, and cable. The best part is, it has internet functionality and comes preloaded with Netflix and youtube. I would definitely recommend this product.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Impressive smart features
on September 7, 2021
Posted by: JKSpring55
[This review was collected as part of a promotion.] The Blu-ray Disc player is Compact, well-built with smart features and comes with all accessories that is needed to get started. The included remote has all the required functionalities including access to the smart features of the player like the one-press Netflix button. The player reads the disks practically noiseless however, you can hear a slight sound when the gears are engaging while inserting and ejecting the disk.
The smart features of the blu ray player is easy to set up with the included manual. It takes less than 10 minutes to set up all the smart features.
However, I wish there was some kind of display in the front, to show some basic information.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
This little box is AWESOME!
on January 13, 2017
Posted by: dmrome
Gender:Male
Verified Purchase:Yes
Just wanted my first Blu-Ray player and got far more capability with this unit. Streaming, DVD's, MP3 audio and more! And nice compact size! Thanks Sony, you got it right on this unit! Even lets me control the volume of my TV - some engineer really did his homework!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Died on the shelf.
on August 24, 2017
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I liked the player just fine until it died during a thunder storm, in spite of the fact that it was plugged into a surge protector. Player would not power off nor eject the disk tray leaving me with a high tech paper weight and a disk lost in the player. Won't recommend it nor buy another.
No, I would not recommend this to a friend.
Response from sony.comBy JaySony North America Customer SupportAugust 27, 2017
Hi pi99iss off, Well, that's not the kind of experience we wanted to hear. In this error, the disc is damaged or was inserted incorrectly so the tray of the Blu-ray Disc™ player to malfunction. Kindly check and follow the troubleshooting steps from this link: https://us.en.kb.sony.com/app/answers/detail/a_id/30451.
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
sad
on September 24, 2017
Posted by: missy123
Gender:Female
Verified Purchase:Yes
i bought this product on 9/24/17 and am quite disapointed to ind out i couldn't connect it wireless
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Piece of Garbage
on November 17, 2017
Posted by: Unhappy501
Gender:Male
Verified Purchase:Yes
Bought 45 days ago, now it will not turn on, eject disc, lay disc, or anything else. It has a green light on, so it has power, but has become a paper weight. DO NOT BUY!
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer SupportNovember 18, 2017
Hi Unhappy501, We are sorry to hear this issue with your unit. This problem is due to disc is damaged or was inserted incorrectly it may cause the tray of the Blu-ray Disc player to malfunction. You can isolate and follow the guidelines from this link. https://us.en.kb.sony.com/app/answers/detail/a_id/30451
Regards, -Jay
Written by a customer while visiting sony.com
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