Customer reviews from sony.com
Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Average customer rating
4.5
(835 Reviews)
Rating breakdown 835 reviews
5 Stars
597
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
32
91%of customers recommend this product.
(
732 out of
804)
Customer Reviews for Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Posted by: Blackwad
Gender:Male
Verified Purchase:Yes
Easy start up, shows great movies right out of the box.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: ed2291
Gender:Male
Verified Purchase:Yes
This was a replacement for a much older Sony. It had all the new connections at about half the price and was easy to hook up.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great product to have dvd and blu ray together
on November 25, 2019
Posted by: Cjw1973514
Gender:Male
Verified Purchase:Yes
I bought dvd and blu player a month. It works perfectly and I love it. I highly recommend purchase this.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Population
Gender:Male
Verified Purchase:Yes
Small size and simple for our grand kids play room
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: drewgurl42
Gender:Male
Verified Purchase:Yes
I have enjoyed using the Sony DVD player, and continue to use it.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Great video and audio quality. Difficult setup.
on June 20, 2020
Posted by: CarlosC
Gender:Male
Verified Purchase:Yes
Just now set the Sony Blu-ray Disc Player BDP-S1700. Cable connections to TV and AV receiver were easy and I was able to play a DVD fairly quickly. Audio and video quality are great. But remote does not control TV Volume and wireless network connection doesn't work either. Sony needs to provide better online setup help. This is the 21st century, everyone expects wireless integration.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 21, 2020
Hi CarlosC, thank you for sharing your experience with your bdps1700. We appreciate all of your feedback as it helps improve the product. The BDP-S1700 is not capable of wireless network connection. Use a LAN cable to connect to the network.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Erin
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Erin
Written by a customer while visiting sony.com
Posted by: Paulie2
Verified Purchase:Yes
Just bought this model. Can't get it to recognize that it should connect to WiFi. Network status is locked in "wired". Also, it does not remember where DVD program left off when stop button is accidentally hit instead of pause. Starts from the beginning of the disc. Very annoying. Stop and Pause buttons are next to each other on this tiny remote. Not a good design of either the remote or the operation. Not up to my expectations for a Sony product.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 5, 2020
Hi Paulie2, we're sorry to hear that our product failed to meet your expectations. Unfortunately, this unit does not support wifi. The resume point may be cleared from memory depending on the disc when
- you open the disc tray.
- you disconnect the USB device.
- you play other content.
- you turn off the player.
SONY provides a 1-year limited warranty for this unit. Should you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
- you open the disc tray.
- you disconnect the USB device.
- you play other content.
- you turn off the player.
SONY provides a 1-year limited warranty for this unit. Should you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Written by a customer while visiting sony.com
Posted by: RedDuster
Gender:Male
Verified Purchase:Yes
Rather unhappy with this model. I don't own any Blue Ray movies yet but expect to. My DVD collection does not play well on this BDP-S 1700. Skips, freezes, and crashes. Warranted 1 unit. This new one might play a whole episode or 2 before acting up. Haven't watched a movie yet. Have tried updating, settings, cleaning discs, etc, etc, etc....
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com