Customer reviews from sony.com
Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Average customer rating
4.5 out of 5
4.5
(835 Reviews)
Open Ratings Snapshot
Rating breakdown 835 reviews
5 Stars
597
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
32
91%of customers recommend this product. 
(
732 out of 804
)
Best Buy Privacy Policy
Customer Reviews for Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Customer Rating
5 out of 5
5
Grate Features
on April 21, 2020
Posted by: odalis122570
Gender:Male
Verified Purchase:Yes
I should have bought this blu-ray player a long time ago, I'm very happy with it
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportApril 22, 2020
Hi, odalis122570, We are glad that you are very happy with your new Blu-ray player. Thank you for choosing Sony! -Vincent
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Good unit
on May 5, 2020
Posted by: Jefe52
Gender:Male
Verified Purchase:Yes
Quality machine. Easy to use. Very low profile, so doesn't take up a lot of space.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportMay 7, 2020
Hi Jefe52, Wow! We're thrilled to hear you're satisfied with the overall features of your bdps1700. Thanks for choosing Sony. -Sam
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Sony Blu-ray
on May 7, 2020
Posted by: Doune
Gender:Female
Verified Purchase:Yes
I bought this not too long ago and I love it. Somewhat easy to connect every part in their proper place.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Very easy setup
on June 7, 2020
Posted by: Sorryistarted this
Gender:Male
Verified Purchase:Yes
Much easier to operate than my older model. Even the instructions are easier and simpler. I really like that I didn’t have to take an engineering class before getting it to work.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support June 11, 2020
Hi Sorryistarted this,

Thank you for the positive feedback. Enjoy your Blu-ray player.

Regards,
David
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great product
on June 8, 2020
Posted by: Raymond1970
Gender:Male
Verified Purchase:Yes
Great product, easy setup, easy menu, and it works quickly.
I would recommend this to a friend!
Response from sony.comBy  Sony North America Customer SupportJune 9, 2020
Hi, Raymond1970, We are happy that you like your new player. Thank you for choosing Sony! -Vincent
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Has simple but nice features
on June 9, 2020
Posted by: Christopher55
Gender:Male
Verified Purchase:Yes
I bought this along with the TCL- 55" 4K TV. NICE.
I would recommend this to a friend!
Response from sony.comBy  Sony North America Customer SupportJune 19, 2020
Hi, Christopher55, We are happy you like the features of your new Blu-ray and it works great with your TV. Thank you for choosing Sony! -Vincent
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
can't get it to work
on June 20, 2020
Posted by: Sarahjean
Gender:Female
Verified Purchase:Yes
I bought this a month ago and I could not get it to play my dvd. I had a friend check it out today and all of my connections are correct. The up/down and right/left keys on the remote do not work.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer SupportJune 25, 2020
Hi Sarahjean, we're sorry to hear that you have an issue with your SONY unit. You may perform a power reset on the player by unplugging the power cord from the electrical outlet for 60 seconds to better isolate the issue. Please check the link below to resolve your issue on the remote of the player: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/bdp-s1700/articles/00006827 SONY provides a 1-year limited warranty for this unit. If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Receipt
on June 21, 2020
Posted by: Dixieanne
Gender:Female
Verified Purchase:Yes
Seems like a very nice unit. Overall happy. For those not familiar with product language, took quite awhile to set up and use.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportJune 26, 2020
Hi Dixieanne, we appreciate your positive feedback. We are always looking to make SONY better. Thank you! ~Earl
Written by a customer while visiting sony.com
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