Customer reviews from sony.com
Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Average customer rating
4.5 out of 5
4.5
(835 Reviews)
Open Ratings Snapshot
Rating breakdown 835 reviews
5 Stars
597
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
32
91%of customers recommend this product. 
(
732 out of 804
)
Best Buy Privacy Policy
Customer Reviews for Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Customer Rating
5 out of 5
5
Small and Compact
on January 7, 2020
Posted by: Billie Jo
Gender:Female
Verified Purchase:Yes
Bought this for our TV in the bedroom - we love it!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Lots of Features
on January 10, 2020
Posted by: PattisPOV
Gender:Female
Verified Purchase:Yes
Bought for my husband. He hasn't used often but thus far appears to have enjoyed it. Easy to use as he hasn't called for me to help. That's a plus in my book!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great so far
on January 14, 2020
Posted by: jdod
Verified Purchase:Yes
Very easy to set up, just plug in and go. Hope it holds up, bought the 2 year protection plan just in case!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
VERY DEPENDABLE.
on January 19, 2020
Posted by: easy living
Gender:Male
Verified Purchase:Yes
The unit was simple to set up. The instructions were easy to understand making it easy to use.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Great Features, a few problems
on February 20, 2020
Posted by: cadillacman52
Gender:Male
Verified Purchase:Yes
I was pleased with all the streaming features that came along with this unit. Every now and then, I will get an error message stating "Content no longer Available". I have unplug (reboot) the system and then the content becomes available again. I'm not sure if it's this unit or something with the internet connection. The unit itself is very small and light. The only problem with that is, when I go to press the button to open the disc tray the unit wants to move around it's so light, so I have to hold the top with my other hand. Also the blue light that shows the unit is on is extremely small and sometimes it's difficult to tell if it's on, it could have been made larger.
I would recommend this to a friend!
Response from sony.comBy Jay, Sony North America Customer Support, February 21, 2020
Hi, cadillacman526019315440!

We're sorry to hear this issue. To resolve this issue, please update the firmware of this unit: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/bdp-s1700/downloads/00015912

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Sony forever
on February 27, 2020
Posted by: EdWil
Gender:Male
Verified Purchase:Yes
Just bought this DVD today. Bought another Sony Blu-Ray DVD player for our 75" Sony TV a couple of days ago. We always buy SONY electronics whenever needed
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , February 28, 2020
Hi EdWil,

We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

~Earl

Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
So glad to have this player!
on February 29, 2020
Posted by: mar73
Gender:Female
Verified Purchase:Yes
Really nice product, 1st Blue-ray player...vibrant colors, 3-D effect, easy set-up! Thanks, Sony.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , March 1, 2020
Hi mar73,

Awesome! We’re glad you like the product. Thank you for choosing Sony.

~Earl
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
plays good
on March 7, 2020
Posted by: patricks10
Gender:Male
Verified Purchase:Yes
I've had this product for a couple months it's worth the money
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , March 11, 2020
Hi patricks10,

Thank you for choosing Sony! Enjoy your Blu-ray player.

Regards,
David
Written by a customer while visiting sony.com
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