Customer reviews from sony.com
Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Average customer rating
4.5 out of 5
4.5
(835 Reviews)
Open Ratings Snapshot
Rating breakdown 835 reviews
5 Stars
597
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
32
91%of customers recommend this product. 
(
732 out of 804
)
Best Buy Privacy Policy
Customer Reviews for Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Customer Rating
5 out of 5
5
Blu-ray players with streaming capability:-) Yahoo
on December 13, 2019
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Someone stole my PlayStation 3 so I couldn't even watch my Netflix but this Sony DVD player has streaming capability now I have my Netflix and YouTube back
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Easy to function !
on December 18, 2019
Posted by: Judy67
Gender:Female
Verified Purchase:Yes
This was a great added entertainment for us easy to hook up and easy to use ! Love it
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Can't connect
on December 26, 2019
Posted by: Tricia41
Verified Purchase:Yes
I bought this a couple months ago but haven't been able to use it can't get it to context to my internet HELP
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support December 30, 2019
Hi, Tricia41!

I’m here to help! I see that you can't connect to your internet. This player requires an Ethernet cable in order to use the internet feature such as streaming the apps. Please refer to the manual below.

https://docs.sony.com/release//Manual_4579663141.pdf see page 15.

If this does not help, please email us at socialsupport@am.sony.com with the following details:

Name:
sony.com Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Erin
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Short life
on December 30, 2019
Posted by: disappointed buyer2
Gender:Male
Verified Purchase:Yes
This machine lasted a little over a year with very little use and then started to vibrate excessively no matter what disc I put in it.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social SupportJanuary 2, 2020
Hello, disappointed buyer2!

We regret to hear about this experience, please email us at socialsupport@am.sony.com with the following details so we can help you out:

Name:
Username:
Model Number:
Issue:
Telephone Number:



Sincerely,

Zac
Sony Social Support
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Information on box misleading
on January 4, 2020
Posted by: Norski
Gender:Male
Verified Purchase:Yes
The box says it is a Blu-ray Disc/DVD Player but it will not play commercially purchased DVD's. Fortunately I kept my old DVD player so I can play both Blu-ray and DVD discs.
No, I would not recommend this to a friend.
Response from sony.comBy JaySony North America Customer SupportJanuary 8, 2020
Hi, Norskiowd9krmtps9exhj12eukdeews!

Thank you for the inquiry. This unit has a region code. The region code for Blu-ray disc is A and number 1 for DVD disc region code.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
blue ray
on January 4, 2020
Posted by: print master
Gender:Male
Verified Purchase:Yes
works great and good buy thanks if you need a great player this is the one
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Very small and works great!!! Love it!!!
on January 5, 2020
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
It is a great product!!! Does everything I wanted it to do!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Excellent viewing quality
on January 6, 2020
Posted by: Madame FuFoo
Gender:Female
Verified Purchase:Yes
Was looking for a blu ray player but was totally surprised that I can also play my DVD's and the quality of the picture is tremendous!! I play my DVDs on my dvd player and they are dull.
I would recommend this to a friend!
Written by a customer while visiting sony.com
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