Customer reviews from sony.com
Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Average customer rating
4.5
(835 Reviews)
Rating breakdown 835 reviews
5 Stars
597
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
32
91%of customers recommend this product.
(
732 out of
804)
Customer Reviews for Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Posted by: Ricochet
Gender:Male
Verified Purchase:Yes
This is my first Blue-ray player. It works extremely well as a player. Unfortunately can't use the network features because I don't have a modem. My neighbor lets me use his wireless for access. Otherwise I'm impressed with the small footprint and the quality of the picture and sound.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Larry1941
Gender:Male
Verified Purchase:Yes
I bought this player with the idea that a number of apps and other streaming services would be accessible, however, the instructions for setup indicate that this player is not capable of this.
No, I would not recommend this to a friend.
Response from sony.comBy Mark, Sony North America Customer Support, June 15, 2017
Hi Larry1941, we regret that the Bluray failed to meet your expectations. This Bluray has pre-installed apps which allow you to stream online, provided that it has an active, wired internet connection. If ever you need assistance in setting the unit up, please do not hesitate to email us at socialsupport@am.sony.com. We will help you out. Regards
Written by a customer while visiting sony.com
Posted by: wish
Gender:Female
Verified Purchase:Yes
I bought this dvd player because it does it all - Blu-Ray, regular and cd. Love it!!! Bought another one to register right after this one.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: law3
Gender:Male
Verified Purchase:Yes
i dont have to owen a computer to get live internet tv movies music great pitchures/sound/shop.its HDMI/BD LIVE AND Java powered. so i beleave its alive enough for me.thank you sony.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: mommom
Gender:Female
Verified Purchase:Yes
Replaced combo VCR/DVD player. Wish it had hdmi cable included.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Skeptic1
Verified Purchase:Yes
This is my second unit. I just received it today as a new unit because my first one didn't work right
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 13, 2017
Hi Skeptic1, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Erin
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Bought this less than a month ago and after a power outage the player would neither power off or open the disc tray, thus trapping a blue ray disc inside. The player is basically useless.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 2, 2017
Hi painintheass, we are sorry to hear what happened with the player. Below are the recommended troubleshooting steps to perform to isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/39194
https://us.en.kb.sony.com/app/answers/detail/a_id/30451
Regards,
-Erin
https://us.en.kb.sony.com/app/answers/detail/a_id/39194
https://us.en.kb.sony.com/app/answers/detail/a_id/30451
Regards,
-Erin
Written by a customer while visiting sony.com
Posted by: guyfffffff
Gender:Male
Verified Purchase:Yes
I just bought this and it seems to work fine. All I wanted it for was to play video disks. Sony seemed to be a bit fussy about the location of the plug-in power module because of excessive heat. Also the unit vibrates quite a bit, enough so that it is audible. Don't know if this is normal, time will tell.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 3, 2017
Hello guyfffffff, Thank you very much for taking the time in writing us your honest review regarding the device. These suggestions and feedbacks are very much welcome for further improvements of our products and we are more than happy to take a look on this matter. Hope you will enjoy the player.
Regards, _Bob
Regards, _Bob
Written by a customer while visiting sony.com