Customer reviews from sony.com
Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Average customer rating
4.5
(835 Reviews)
Rating breakdown 835 reviews
5 Stars
597
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
32
91%of customers recommend this product.
(
732 out of
804)
Customer Reviews for Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Posted by: PhunkyD33
Gender:Female
Verified Purchase:Yes
We have viewed several discs and have been impressed with the clarity it displays.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 22, 2020
Hi PhunkyD33, We are glad that you're satisfied with your purchase. Thank you for choosing Sony!
-Erin
-Erin
Written by a customer while visiting sony.com
Posted by: Big Mike 68
Gender:Male
Verified Purchase:Yes
Bought this item on February 22 2020 and it already is done working properly not happy
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, May 27, 2020
Hi, Mike, We are sorry for what happened to your Blu-ray player. To isolate the issue, we can perform a power reset:
1. Power off your player.
2. Unplug the power cord from the electrical outlet and wait for 60 seconds.
3. Plug the power cord back into the electrical outlet.
4. Power on your Blu-ray player.
If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:
Name:
Sony website Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
1. Power off your player.
2. Unplug the power cord from the electrical outlet and wait for 60 seconds.
3. Plug the power cord back into the electrical outlet.
4. Power on your Blu-ray player.
If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:
Name:
Sony website Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Written by a customer while visiting sony.com
Posted by: 2dogs
Gender:Male
Verified Purchase:Yes
I have not experienced any type of trouble the Blu Ray player is working perfectly
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 2, 2020
Hi 2dogs, Awesome! Glad to hear the unit works perfectly. Thanks for choosing Sony. -Sam
Written by a customer while visiting sony.com
Posted by: KaylaG
Gender:Female
Verified Purchase:Yes
I can not get it to play the movie without the audio being on and that is annoying having the audio description going. Not a fan of it not being wireless especially now a day's.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 5, 2020
Hi, KaylaG, We are sorry to hear you are having an issue with your Blu-ray player. You may perform a power reset to isolate the issue:
1. Power off your player.
2. Unplug the power cord from the electrical outlet and wait for 60 seconds.
3. Plug the power cord back into the electrical outlet.
4. Power on your Blu-ray player.
If you are still having the same issue, you can email us at socialsupport@am.sony.com with
the following details:
Name:
Sony website Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
1. Power off your player.
2. Unplug the power cord from the electrical outlet and wait for 60 seconds.
3. Plug the power cord back into the electrical outlet.
4. Power on your Blu-ray player.
If you are still having the same issue, you can email us at socialsupport@am.sony.com with
the following details:
Name:
Sony website Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Written by a customer while visiting sony.com
Customer Rating
3
Average DVD Player
on November 14, 2021
Posted by: Steven L
Gender:Male
[This review was collected as part of a promotion.] I was very excited to get this Blu-ray DVD player, but when I was setting it up I was disappointed. First, it says that the HDMI cable is supposed to be included and it was not which meant I had to go buy one to hook this up to use it. Next, it is a wired internet player so I assumed the LAN would be in the box and it also wasn't included so I had to get one of those, but the internet part seems to be optional so I suppose you could go without that. I really like the style of the player and it is lightweight so it's easy to move around, but the remote is just awful in my opinion and needs a complete overhaul.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: jjjj2
Gender:Male
Verified Purchase:Yes
Meets our needs, not sure of the sound tracking. don't know yet if I can adjust that.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Heatherc666
Gender:Female
Verified Purchase:Yes
Excellent product! Super easy setup. Remote is very easy to use (I haven't had to study it). Great quality and picture.
Wish there was a play button on device
Wish there was a play button on device
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Cookie Lady
Gender:Female
Verified Purchase:Yes
I received this as a Christmas gift.It is great and has a great picture
I would recommend this to a friend!
Written by a customer while visiting sony.com