Customer reviews from sony.com
Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Average customer rating
4.5
(835 Reviews)
Rating breakdown 835 reviews
5 Stars
597
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
32
91%of customers recommend this product.
(
732 out of
804)
Customer Reviews for Sony - BDPS1700U Ultra HD Blu-ray Player, with TrueHD/DTS upscaling, and HDMI Cable - Black
Posted by: dbau2012
Gender:Male
Verified Purchase:Yes
bought this one month ago and i am very pleased with it
I would recommend this to a friend!
Response from sony.comBy Sony Social Support, February 26, 2020
@ dbau2012, That's nice to hear. Thank you for choosing Sony! ~Zac
Written by a customer while visiting sony.com
Posted by: alant01
Gender:Male
Verified Purchase:Yes
Cannot get the thing to "read" a DVD when I run it through my Denon AV receiver. Works fine when I run directly (HDMI) into my old Sony LCD tv. Tried a firmware update, said it is current; tried swithing BD/DVD set-up to DVD, still nothing. If I cannot get it to read DVD's why bother? Would not recommend.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, March 19, 2020
@alant01, I'm sorry to hear about this experience. Have you tried to reset the unit to factory settings? I suggest that you do in order to resolve the issue. If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
~Zac
Name:
Username:
Model Number:
Issue:
Telephone Number:
~Zac
Written by a customer while visiting sony.com
Posted by: Mustang07
Gender:Female
Verified Purchase:Yes
It's working great, which they had included more detailed instructions.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 30, 2020
Hi, Mustang07, We are happy to hear that your new Blu-ray player works great with your setup. Thank you for sharing your positive feedback and for choosing Sony! -Vincent
Written by a customer while visiting sony.com
Posted by: Libby Libby Libby
Gender:Male
Verified Purchase:Yes
purchased some few weeks back, for the BluRay function. Was surprised at the other operational figures. fits great under the TV. Thanks!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 1, 2020
Hi Libby, we appreciate your positive feedback. We are always looking to make SONY better. Thank you! ~Earl
Written by a customer while visiting sony.com
Posted by: Joe1234567
Verified Purchase:Yes
Had to replace an older blu-ray player because there were no apps that would work and no way to load any new ones. Wanted Netflix so bought this. Extremely slow loading any app.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 8, 2020
Hi Ralph692345, We appreciate your feedback about your bdps1700 player. Video streaming performance is often related to your internet speed and network connection. Please follow the troubleshooting steps on the link below to resolve the issue:
https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/bdp-s1700/articles/00013427
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/bdp-s1700/articles/00013427
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Written by a customer while visiting sony.com
Posted by: BellaVerde
Gender:Male
Verified Purchase:Yes
Needed a DVD player with HDMI connectivity. This had the HDMI port for direct hookup to my new Samsung TV
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 10, 2020
Hi BellaVerde, we are glad that you are satisfied with your purchase. We appreciate your feedback and thank you for choosing Sony! -Erin
Written by a customer while visiting sony.com
Posted by: Sheila 31
Gender:Female
Verified Purchase:Yes
So happy we made this purchase. Very good quality.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 15, 2020
Hi, Sheila 31, We re glad you are happy with your purchase. Thank you for choosing Sony! -Vincent
Written by a customer while visiting sony.com
Posted by: Trapdive
Gender:Male
Verified Purchase:Yes
Easy to set up. If I had to do it again I would of purchased the wireless player, only because of the ease of updating the unit when needed. My error by not thinking ahead. The unit works great for my needs.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 21, 2020
Hi Trapdive, we are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Earl
Written by a customer while visiting sony.com