Customer reviews from Samsung US
Samsung - Bespoke AI Jet Lite Cordless Stick Vacuum with All-in-One Clean Station - Pebble Gray
Average customer rating
4.5
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
21
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
2
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for Samsung - Bespoke AI Jet Lite Cordless Stick Vacuum with All-in-One Clean Station - Pebble Gray
Customer Rating
3
The best vacuum I’ve ever had!
on December 21, 2025
Posted by: MSTVEN
from Fort Worth, TX
Incredible vacuum! Efficient, stylish, several useful attachments. Can’t recommend it enough!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Care, December 22, 2025
Hello,
We appreciate you taking the time to leave us a review on your Samsung vacuum. You made an excellent choice for your home, and we are pleased to hear about your happiness with the product.
Thank you for being a Samsung customer.
-Angelica
We appreciate you taking the time to leave us a review on your Samsung vacuum. You made an excellent choice for your home, and we are pleased to hear about your happiness with the product.
Thank you for being a Samsung customer.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
3
Eh….Just OK
on April 7, 2026
Posted by: PRenee
from NYC
Vacuum is good, NOT great. I must say for the price point I would have preferred the battery last longer OR they supply a second one like my old Shark. Further, I find it does not pick up debris on the first pass and many times I have to retrace where I vacuumed. I do NOT recommend this vacuum for the price.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Meneleo, Samsung, April 15, 2026
Hi PRenee,
It’s helpful that you’re sharing your experience with battery runtime and pickup performance, as this highlights what matters most to you in everyday use and helps set clear expectations around how the vacuum fits your cleaning needs.
This model offers up to 60 minutes of runtime in standard mode, making it well‑suited for everyday whole home cleaning, while higher power settings provide added suction when needed. Regularly emptying the dustbin and cleaning the filter helps support smooth airflow and consistent performance during routine use.
Clean and care for your Jet Stick
https://www.samsung.com/us/support/answer/ANS10002354/
If you would like to connect with our Samsung Care team to discuss your experience further or explore available support options, you’re welcome to reach us through the channels below with your reference number 1152372573.
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
Thank you for your feedback.
Meneleo
Samsung Care
It’s helpful that you’re sharing your experience with battery runtime and pickup performance, as this highlights what matters most to you in everyday use and helps set clear expectations around how the vacuum fits your cleaning needs.
This model offers up to 60 minutes of runtime in standard mode, making it well‑suited for everyday whole home cleaning, while higher power settings provide added suction when needed. Regularly emptying the dustbin and cleaning the filter helps support smooth airflow and consistent performance during routine use.
Clean and care for your Jet Stick
https://www.samsung.com/us/support/answer/ANS10002354/
If you would like to connect with our Samsung Care team to discuss your experience further or explore available support options, you’re welcome to reach us through the channels below with your reference number 1152372573.
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
Thank you for your feedback.
Meneleo
Samsung Care
Written by a customer while visiting Samsung US