Customer reviews from Samsung US
Samsung - Bespoke AI Jet Ultra Cordless Stick Vacuum with All-in-One Clean Station and 400AW Suction Power - Satin Black
Average customer rating
4.3
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
49
4 Stars
14
3 Stars
2
2 Stars
1
1 Star
8
86%of customers recommend this product.
(
57 out of
66)
Customer Reviews for Samsung - Bespoke AI Jet Ultra Cordless Stick Vacuum with All-in-One Clean Station and 400AW Suction Power - Satin Black
Customer Rating
5
Excellent Vacuum Cleaner
on May 8, 2025
Posted by: ishratahmed
from YORBA LINDA
[This review was collected as part of a promotion.] Life is so much better with this cordless vacuum cleaner. It's easy to use, have a long-lasting charge-battery. I can easily adjust it to different heights, use different attachments for various uses for my 4-bedroom house. Our kitchen is typically the most dirtiest in my house. With different level of suction power, it is really easy to clean the entire kitchen area with ease. I can pretty much clean anything in the house without running out of battery juice. It automatically empties the dust bin each time I keep it on the charging station which is very convenient. Unfraternally, this unit does not come with any storage bag for attachments. For this retail price, I would have expected to have a nice storage box or a bag for the attachments. Not a complain, just a minor personal gripe. The material for this unit seems to be high quality, so I'm hoping that it would last me a very long time. Time will tell. I'm very happy with this unit and I highly recommend this to anyone who is in the market for vacuum cleaner. A lovely and useful tool in my house, indeed.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Best Vacuum Yet
on May 8, 2025
Posted by: nesjes24
from Orlando
[This review was collected as part of a promotion.] I love this vacuum. It has a long run time, 100 minutes and has HEPA filtration. The HEPA filtration is a great feature because my wife suffers greatly from allergies. So all allergiens are captured into the dust bags, which comes 3 in the box. I also like that it is lightweight and it has a light at the base of the vacuum. It helps you to see what you're vacuuming. It's a great feature so you don't vacuum something that shouldn't be vacuumed. I use this vacuum on both carpet and hardwood flooring. I highly recommend this vacuum.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Good first impression
on May 8, 2025
Posted by: Ecrstar
from Passaic
[This review was collected as part of a promotion.] The main reason I wanted to test this vacuum was for the clean bin technology since I have Allergies. It has a nice sleek look. It is fairly easy to set up but I did receive an error while connecting it to the app which resolved upon the second try. I like that there is adjustable suction. Once connected to the app it switches to ai mode which adjusts suction as you clean.
I used The vacuum on three surfaces hardwood carpet and tile. It performed well on all surfaces. The vacuum glides quite smoothly on the hardwood. The head rotates to fit into narrow spaces. The AI mode used a lower suction on the hardwood. It felt like very little suction, but it seems to effectively pick up the dust and crumbs I was able to see where cleaning was needed very easily due to the built-in light, I haven’t had a vacuum with a light like that before and it is a game changer. I would recommend this vacuum to somebody who is looking for a sturdy and high-quality and visually appealing vacuum with advanced features.
I used The vacuum on three surfaces hardwood carpet and tile. It performed well on all surfaces. The vacuum glides quite smoothly on the hardwood. The head rotates to fit into narrow spaces. The AI mode used a lower suction on the hardwood. It felt like very little suction, but it seems to effectively pick up the dust and crumbs I was able to see where cleaning was needed very easily due to the built-in light, I haven’t had a vacuum with a light like that before and it is a game changer. I would recommend this vacuum to somebody who is looking for a sturdy and high-quality and visually appealing vacuum with advanced features.
I wish that there was a place for storage in the tower for the attachments.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
It is powerful, and it self-cleans!
on May 8, 2025
Posted by: Basillisk
from San Mateo
[This review was collected as part of a promotion.] I've recently added the Samsung Bespoke AI Jet Ultra Cordless Stick Vacuum to my home, and let me say—it’s been impressive. I have definitely showed it off to friends when they visit.
This vacuum cleaner is POWERFUL and doesn’t mess around when it comes to suction. Whether tackling carpets, hardwood floors, or stubborn pet hair, the AI-powered system seems to optimize performance effortlessly, leaving surfaces spotless with minimal effort.
Then, there’s maintenance. Unlike some vacuums that turn cleaning into a chore, this one makes the process much simpler. Emptying the bin is automatic, and keeping the filters clean doesn’t require much effort.
I also appreciate that it is lightweight. The stick is easy to maneuver, which means less strain while cleaning and faster sessions overall. Besides the general cleaning, It has definitely made cleaning my kitchen messes after everyday cooking easier.
All in all, the Bespoke AI Jet Ultra delivers power, convenience, and speed—without sacrificing quality. It has quickly become a household essential.
Would recommend? Absolutely
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
A Powerful Vacuum
on May 9, 2025
Posted by: Mico23
from Mansfield
[This review was collected as part of a promotion.] The Bespoke AI Jet Ultra Cordless Stick Vacuum has truly impressed me with its smart features and powerful performance. Right out of the box, its sleek design and surprisingly lightweight feel were immediately apparent. Maneuvering around furniture and up the stairs is a breeze – a welcome change from heavier vacuums I've used in the past.
The "AI" in the name isn't just a gimmick either. The vacuum intelligently adjusts suction power based on the floor type, saving battery and ensuring optimal cleaning. What I particularly love is the thoughtful feature that automatically pauses the vacuum when I receive a phone call. It's a small touch, but incredibly convenient in a busy household. Storage is also a major plus; its slim profile allows it to tuck away neatly in a closet without taking up valuable space.
However, it's not without its drawbacks. My biggest frustration is the lack of an accessory holder. Having to keep the various attachments separate is a bit inconvenient, and I often find myself searching for the right tool. Additionally, while the suction power on the "Jet" setting is undeniably impressive, it comes at the cost of battery life. Extended cleaning sessions on this high setting will definitely require a recharge.
Pros:
• Powerful suction
• Lightweight and easy to maneuver
• Intelligent AI technology works effectively
• Convenient auto-pause feature for phone calls
• Space-saving design
Cons:
• No dedicated accessory holder
• Battery life is limited on the highest "Jet" setting
The "AI" in the name isn't just a gimmick either. The vacuum intelligently adjusts suction power based on the floor type, saving battery and ensuring optimal cleaning. What I particularly love is the thoughtful feature that automatically pauses the vacuum when I receive a phone call. It's a small touch, but incredibly convenient in a busy household. Storage is also a major plus; its slim profile allows it to tuck away neatly in a closet without taking up valuable space.
However, it's not without its drawbacks. My biggest frustration is the lack of an accessory holder. Having to keep the various attachments separate is a bit inconvenient, and I often find myself searching for the right tool. Additionally, while the suction power on the "Jet" setting is undeniably impressive, it comes at the cost of battery life. Extended cleaning sessions on this high setting will definitely require a recharge.
Pros:
• Powerful suction
• Lightweight and easy to maneuver
• Intelligent AI technology works effectively
• Convenient auto-pause feature for phone calls
• Space-saving design
Cons:
• No dedicated accessory holder
• Battery life is limited on the highest "Jet" setting
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Cleaned carpet amazingly
on May 10, 2025
Posted by: Anonymous
from Lakeview terrace
[This review was collected as part of a promotion.] This vacuum cleaner the bespoke AI from Samsung is an amazing vacuum when I took it out the box I realized how lightweight it was and I didn't think that this vacuum would be able to handle the job. But I was wrong as soon as I turned the vacuum on I could just tell this vacuum had enough power to actually clean the carpets and not just move dirt around it came with one battery this battery allowed me to clean the whole upstairs of my house which is about 1500 square feet of shag carpet and I believe without the assistance of the AI feature it might have not had enough battery but the AI feature adjust for whatever surface you're on and it also adjust the power and how much suction is applied to the surface so it's making sure it's working to its fullest potential and not more than what is needed it easily cleaned up all the dirt on my hardwood floor which would be expected it also allows you to clean under tables and under chairs without having to move them which I liked and the best feature is as soon as you're done you don't have to use any of your hands to pull out any of the dirt from the vacuum because as soon as you put it on the self cleaning canister it charges and sucks out all the dirt that you've collected while vacuuming for your session I've had other vacuums in this vacuum beats them all hands down so if you need a vacuum that's not going to let you down and do the job that it's supposed to do at this price point you need to look at this vacuum before any others
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing
on May 14, 2025
Posted by: kristin134
from Canton
[This review was collected as part of a promotion.] For starters the look of this is so sleek and slim. I live that it’s lightweight and I can cart it to any room in the house! The handle sits comfortably in your hand and the controls are right there on top which you reach with your thumb. This glucoses across our hardwood floor so nicely and with not a lot of noise. The vacuum itself is pretty quiet. There is one feature we love and that is that it extends which works great for taller people to vacuum, like my husband! We also have used this on our carpet and it did great there too but I love this more for my hardwood.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Power House vacuum
on May 14, 2025
Posted by: Chris2880
from Milwaukee
[This review was collected as part of a promotion.] Just tried the Samsung Bespoke Jet AI vacuum, and I’m seriously impressed. It’s powerful, super sleek, and smart enough to adjust automatically between carpet and hard floors—no switching modes! The Clean Station is a huge plus—no dust flying everywhere when you empty it. It’s lightweight, quiet, and looks good enough to leave out in the open. Battery life holds up well too. Definitely a premium buy, but totally worth it if you want a smart, stylish vacuum that actually makes cleaning easier.
I would recommend this to a friend!
Written by a customer while visiting The Insiders