Customer reviews from Samsung US
Samsung - Bespoke AI Jet Ultra Cordless Stick Vacuum with All-in-One Clean Station and 400AW Suction Power - Satin Black
Average customer rating
4.4
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
57
4 Stars
18
3 Stars
2
2 Stars
1
1 Star
7
89%of customers recommend this product.
(
65 out of
73)
Customer Reviews for Samsung - Bespoke AI Jet Ultra Cordless Stick Vacuum with All-in-One Clean Station and 400AW Suction Power - Satin Black
Customer Rating
5
Bespoke AI Jet™ Ultra Cordless Stick
on July 20, 2025
Posted by: EL_KORA760
from CA.
helpful reviews can help you and other get the most out of their " Bespoke AI Jet Ultra Cordless Stick "
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
very easy to use and light weight
on July 13, 2025
Posted by: Larry Florida
from Florida
[This review was collected as part of a promotion.] super easy to set up and very quiet. I would have to say this is by far the best vacuum I have ever used. Like all Samsung products they are the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointing
on July 9, 2025
Posted by: Online shopper
from Philadelphia PA
Highly touted vacuum has turned out to be a quality disaster. The rotor has stopped spinning and the Dual Brush had no longer works. very disappointing
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy SEA CARE, July 10, 2025
Good day,
Your disappointment is completely valid, and we're truly saddened you're dealing with this. Let's get you supported quickly.
Please refer to page 47 of the manual under the sections "The vacuum cleaner does not work" and "The spin brush (or spin disk) of an accessory is not moving" for troubleshooting steps to help get your vacuum running optimally.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250213202717080/O_DJ68-00900G-07_IB_VS9700_AA_EN_250206.pdf
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149924399, to help our team pull up your information.
Have a great day!
Chrystel
Your disappointment is completely valid, and we're truly saddened you're dealing with this. Let's get you supported quickly.
Please refer to page 47 of the manual under the sections "The vacuum cleaner does not work" and "The spin brush (or spin disk) of an accessory is not moving" for troubleshooting steps to help get your vacuum running optimally.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250213202717080/O_DJ68-00900G-07_IB_VS9700_AA_EN_250206.pdf
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149924399, to help our team pull up your information.
Have a great day!
Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
Great Suction
on June 21, 2025
Posted by: Sasinger
from San Jose Ca
[This review was collected as part of a promotion.] Great vacuum, this is my 3rd jetstick new ai ultra had the best suction I’ve ever seen on a cordless vacuum I am an avid vacuum client I literally sleep with my vacuum I use it constantly.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very impressed
on June 8, 2025
Posted by: Aegjr
from Livingston Manor NY
[This review was collected as part of a promotion.] What an awesome vacuum, used for an hour and never went dead, really love the AI feature that adjust power based on how dirty or surface it's on.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Grat easy to use features.
on June 1, 2025
Posted by: Teddy
from Peoria, AZ
[This review was collected as part of a promotion.] Five Star Vacuum. Easy to setup-works great and looks amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on May 23, 2025
Posted by: Tacobell
Great power and it's super quite!
The battery life is also pretty amazing. Just hoping they make a mop attachment for it like the other model.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Vacuum is a Great Pick
on May 22, 2025
Posted by: Jon M
from CA
[This review was collected as part of a promotion.] Excellent battery and power, available attachments are effective for hard surfaces, carpet, and furniture for my two cat home. Best vacuum I have used in my life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US