Customer reviews from Samsung US
Samsung - Bespoke AI Jet Ultra Cordless Stick Vacuum with All-in-One Clean Station and 400AW Suction Power - Satin Black
Average customer rating
4.4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
41
4 Stars
12
3 Stars
0
2 Stars
0
1 Star
6
91%of customers recommend this product.
(
48 out of
53)
Customer Reviews for Samsung - Bespoke AI Jet Ultra Cordless Stick Vacuum with All-in-One Clean Station and 400AW Suction Power - Satin Black
Customer Rating
4
Great Suction
on June 21, 2025
Posted by: Sasinger
from San Jose Ca
[This review was collected as part of a promotion.] Great vacuum, this is my 3rd jetstick new ai ultra had the best suction I’ve ever seen on a cordless vacuum I am an avid vacuum client I literally sleep with my vacuum I use it constantly.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great vaccuum
on July 30, 2025
Posted by: MePerez
from Los Angeles California
[This review was collected as part of a promotion.] Very quiet (not a bother to small shih tzus) powerful vaccuum with lasting battery. Self empty is definitely convenient...I feel the difference between this vaccuum and your others
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very useful
on October 26, 2025
Posted by: Real reviewer
from Texas
[This review was collected as part of a promotion.] This vacuum cleaner really does have some serious suction power. It picks up everything with ease, which is super convenient. Plus, the app that goes with it is surprisingly smooth and easy to navigate. Honestly, I was impressed with how user-friendly the interface is. The battery life is also pretty solid, lasting long enough for my cleaning tasks. I don't have to worry about it dying halfway through. It's definitely a good performer overall.This vacuum cleaner really glides around furniture with ease. It's so lightweight, making it a breeze to carry upstairs too. Plus, it comes with a bunch of handy attachments for different cleaning jobs. You can easily switch between them for floors, upholstery, and even those hard-to-reach corners. It makes tidying up feel a lot less like a chore. Honestly, it's a game-changer for keeping the house looking its best. I'm seriously impressed with how much power it packs for its size. You'll definitely find yourself reaching for it more often than you'd expect. Okay, so cleaning the filtration on your Samsung vacuum is actually pretty straightforward. You'll want to pop out the filter, give it a good rinse under some running water, and let it dry completely. Making sure it's totally dry is key before putting it back in. This simple step really helps keep your vacuum running efficiently and picking up all that dust. Don't forget to check your manual for the specific filter location on your model, just to be sure!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good battery life and convenient to use
on October 9, 2025
Posted by: VitaliyK
from Charlotte, NC
[This review was collected as part of a promotion.] Definitely a good supplement to robot vacuums I already have.
Really like a clean station, which is not only helps to avoid dealing with emptying vacuum but also a convenient way to store it.
Easy to handle, even for kids.
Good suction, AI mode covers the hassle of switching between floor and carpet.
Really like a clean station, which is not only helps to avoid dealing with emptying vacuum but also a convenient way to store it.
Easy to handle, even for kids.
Good suction, AI mode covers the hassle of switching between floor and carpet.
Giving it 4 stars because of couple things, which needs to be improved:
1. Laser instead of LED, like green laser on Dyson, which is way better in highlighting small trash or even fur on the floor.
2. Missing ability to customize suction power for different modes (slightly increase/decrease)
3. Integration with smart reorder: ability to enter number of bags left, track when bag was replaced and notify/reorder.
1. Laser instead of LED, like green laser on Dyson, which is way better in highlighting small trash or even fur on the floor.
2. Missing ability to customize suction power for different modes (slightly increase/decrease)
3. Integration with smart reorder: ability to enter number of bags left, track when bag was replaced and notify/reorder.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super versatile
on April 15, 2025
Posted by: None
I have had this for going on two years. It is by far the best vacuum cleaner ever simple to use long charge automatic empty it is the best. I am now buying one for my daughter. It’s a housewarming gift
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on April 21, 2025
Posted by: bobbers789
from Parma Heights
[This review was collected as part of a promotion.] This is a wonderful vacuum. I love that it has no cord. You can use it all through the house with no cord. The AI is really neat. It can tell if you are on the carpet or hardwood floor. The vacuum will change its function. I love how you can see the screen and it tells you the battery percentage. The only thing I don't like is the bags. You have to change them when they get full. That is something you have to keep buying. I like how you just put the vacuum into the base and it automatically sucks out all the garbage. The suction on this is great. It picks everything up on multiple different floors. I also like the light so you can see everything you are picking up. I highly recommend you try this out.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Really a Great Product
on April 24, 2025
Posted by: Anonymous
from Parma Heights
[This review was collected as part of a promotion.] I had taken time to put the Samsung Bespoke AI Jet Cordless Stick Vacuum through a good use prior to determining if this was a good product or not. To my surprise, it checked most every box and performed very well.
The vacuum is not too heavy and did not make my arm feel to tired while using it with one hand. The vacuum has an awesome light feature that illuminates the floor so well, I was able to see things I had not seen before that needed to be vacuumed. The suction selection was wonderful. If I felt that I needed more suction, a simple button push gave me all I needed. And to reduce suction was just as easy, this with the display of time available on the battery, was a nice feature to make sure I was able to pace myself. The battery life was awesome as well. I was truly impressed. The vacuum being placed on the stand was extremely simple and the waste elimination was automatic and worked perfectly.
I would suggest, however, to consider making the paper bag a reusable plastic container and finding a place to hold the attachments. There is plenty of room and that seems like the biggest miss, as the attachments will need to be stored separately from the stick.
Otherwise, it is a wonderful vacuum and something I would highly recommend.
The vacuum is not too heavy and did not make my arm feel to tired while using it with one hand. The vacuum has an awesome light feature that illuminates the floor so well, I was able to see things I had not seen before that needed to be vacuumed. The suction selection was wonderful. If I felt that I needed more suction, a simple button push gave me all I needed. And to reduce suction was just as easy, this with the display of time available on the battery, was a nice feature to make sure I was able to pace myself. The battery life was awesome as well. I was truly impressed. The vacuum being placed on the stand was extremely simple and the waste elimination was automatic and worked perfectly.
I would suggest, however, to consider making the paper bag a reusable plastic container and finding a place to hold the attachments. There is plenty of room and that seems like the biggest miss, as the attachments will need to be stored separately from the stick.
Otherwise, it is a wonderful vacuum and something I would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Best Vacuum Ever
on April 24, 2025
Posted by: Jesnes1
from Orlando
[This review was collected as part of a promotion.] I love my new Samsung Bespoke AI Jet Ultra vacuum. The color is a nice sleek black and it comes with an Anti-Tangle Pet Tool, Combination Tool, Extension Crevice Tool, 3 dust bags,100 minute battery pack and 1 All-in-One Clean station. When I say it vacuums, I mean it vacuums. It's suction power is powerful. You have different options to how powerful you want the suction to be. Which is a great feature. I feel like it leaves my floor and carpet very clean. I like that it is also lightweight and not heavy. I highly recommend this vacuum to anyone who is looking for an upgrade.
I would recommend this to a friend!
Written by a customer while visiting The Insiders