Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell with Magnets for Samsung Galaxy S25 Ultra - Dark Side
Average customer rating
4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
48
4 Stars
12
3 Stars
8
2 Stars
5
1 Star
10
78%of customers recommend this product.
(
38 out of
49)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell with Magnets for Samsung Galaxy S25 Ultra - Dark Side
Customer Rating
3
Great for older folks who just need something to p
on April 22, 2025
Posted by: jessib41_6722
[This review was collected as part of a promotion.] This otterbox is great for people who just need a case on their phone to keep it a little better protected. I do not like the magnetic part as it isn't as durable to keep connected as you would expect it to be. I also am not fond of how difficult it was to get my phone in and out of the case. It works once its one of the most difficult phone cases I have ever used to actually put on the device.
Response from otterbox.comBy Customer Service, Customer Service, April 23, 2025
Hello! We are happy to provide troubleshooting and assistance, so please do not hesitate to reach out if we can assist with any questions as you enjoy this case!
Written by a customer while visiting otterbox.com
Customer Rating
4
Great magnetic case
on April 22, 2025
Posted by: daniell115_7069
[This review was collected as part of a promotion.] This case is the same great OtterBox defender series except it has a magnetic circle at the back which allows you to wirelessly charge your phone using magnetic wireless chargers or use magsafe accessories. If you're someone who is into that, it is a really useful feature. The case itself has great protection while being minimalistic and showing off the back of your phone. The s25 ultra has really nice colors so it's a shame to hide that behind a non transparent case. The black sides give it a nice contrast and feels like good protection. I do wish that the camera cut out was not a single big cutout but rather individual cutouts for each of the camera lenses. The circle at the back of the case can look a little tacky to some, reminiscent of an iPhone case but if you don't mind the look, this is a fantastic case. The case also comes with a code to redeem a belt clip which can be really useful for some people. Ideally though it would have been nice to have it included from the get-go. Overall this is a really good case if it fits your needs.
Written by a customer while visiting otterbox.com
Customer Rating
5
Perfect Heavy-Duty Case
on April 21, 2025
Posted by: iamezgy_933
[This review was collected as part of a promotion.] I received this product for free to test out, and I’m really happy with it so far! The case feels very durable and is made from high-quality plastic that gives your phone solid protection without being overly bulky. One thing I really like is the raised front edge — it helps protect the screen if your phone falls face-down, which gives me peace of mind. It was also super easy to install and fits the phone perfectly, with all the buttons and ports lining up just right. The case is thick and strong enough for heavy-duty use, which makes it great for fieldwork, outdoor activities, or even for kids who tend to drop things. It can definitely take a few bumps and drops without any problem. And here’s the best part: even with all that protection, wireless charging still works perfectly. You don’t have to take the case off or worry about it getting in the way. Overall, it's a solid, reliable case that does exactly what it's supposed to do, keep your phone safe and easy to use!
Written by a customer while visiting otterbox.com
Posted by: Champ
Verified Purchase:Yes
It's way to expensive and you guys dont even give us a screen cover.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, April 23, 2025
Hello! If we can assist with any questions regarding the case, please do not hesitate to reach out to our Customer Service Team via chat. If you are in need of screen protection, this case pairs perfectly with any of our screen protector offerings for the device.
Written by a customer while visiting otterbox.com
Customer Rating
5
The most rugged case
on April 19, 2025
Posted by: tonyem_67
[This review was collected as part of a promotion.] What a blessing to own this. Every other cheap case does not provide close to the protection this gives. The fit is perfect and it design is awesome
The functionality is what I needed
The functionality is what I needed
Written by a customer while visiting otterbox.com
Customer Rating
5
Sturdy case
on April 17, 2025
Posted by: chadb32_8931
[This review was collected as part of a promotion.] This is a nice case. I would prefer a colored case but the clear is fine. It seems like it is well constructed and will hold up well from drops and things like that.
Written by a customer while visiting otterbox.com
Posted by: Victor E
Verified Purchase:Yes
One of the best items I have ever bought Been buying them since 2011
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joe A
Verified Purchase:Yes
Appreciate the clear and slim design with a durable holster.
A redesign on holster with dual secured lock in any position. A clear holster would have been better look so Otterbox consider it please.
The clear design shows the phones titanium features.
The magnetic ring is another great idea for easy mounting.
A redesign on holster with dual secured lock in any position. A clear holster would have been better look so Otterbox consider it please.
The clear design shows the phones titanium features.
The magnetic ring is another great idea for easy mounting.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com