Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell with Magnets for Samsung Galaxy S25 Ultra - Dark Side
Average customer rating
4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
48
4 Stars
12
3 Stars
8
2 Stars
5
1 Star
10
78%of customers recommend this product.
(
38 out of
49)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell with Magnets for Samsung Galaxy S25 Ultra - Dark Side
Posted by: Vernie
Verified Purchase:Yes
Love the case...just heave enough to remind me if its not there
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lonnie
Verified Purchase:Yes
I do not like the design. I don't like the way the case goes together and I do not like the clear plastic back. Shows finger smudges all the time.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, September 18, 2025
Hello Lonnie! Thank you for your feedback! We are always trying to make our cases as protective as possible and are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Customer Rating
4
Screen protector issues with the defender case
on September 17, 2025
Posted by: S25 ultra defender ultra
Verified Purchase:Yes
The reason for the 4 stars is because i hve problems with my screen protector it doesn't sit correctly. I like the otterbox case
Written by a customer while visiting otterbox.com
Posted by: Greg
Verified Purchase:Yes
Amazing protection with magsafe magnetic ability, must buy
Written by a customer while visiting otterbox.com
Posted by: Ottersbaux
Verified Purchase:Yes
Nice case, easy to install. I also got the magnetic charger and they are a great combination
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
Otterbox is a great brand, but unfortunately this case does not mesh with Otterbox Screen Protector. When utilized together, the screen protector doesn’t stay on the screen (in the corners). I had to buy another Otterbox case, from a third party, that meshes with my screen
protector.
protector.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 30, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
The magnet is way too small on the back of the the ultra defender. Case, it would not hold my sam song galaxy twenty five ultra.
Response from otterbox.comBy Customer Service, July 28, 2025
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Posted by: Quinn
Verified Purchase:Yes
Looks great and gives me comfort my phone is well protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com