Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell with Magnets for Samsung Galaxy S25 Ultra - Dark Side
Average customer rating
4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
48
4 Stars
12
3 Stars
8
2 Stars
5
1 Star
10
78%of customers recommend this product.
(
38 out of
49)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell with Magnets for Samsung Galaxy S25 Ultra - Dark Side
Posted by: Ian Nica
Verified Purchase:Yes
Been using otter box since IPhone 4 errand. The quality just keeps getting berrer. Magnet on the case works very well with my car magnetic phone holder/charger. The Defender series is highly recommended.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JmHa
Verified Purchase:Yes
Great case. Dropped it several times already and no problems with phone at all. Easy to hold and not too bulky.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brandon
Verified Purchase:Yes
I had a previous ottervox that was great protecting my phone from drops and everything ..this one i dropped my phone once and it shattered
Response from otterbox.comBy Web Review, April 14, 2026
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Written by a customer while visiting otterbox.com